AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,703 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The jigsaws were part of an activities table at an event we hosted and were really well received by people living with dementia and their families and friends.”

Helpful Report

“Quick delivery, my brother loves his jigsaw puzzles.”

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“We ordered the calendar clock for my mother who is in the late stages of dementia, who doesn't know what day, time of day or time of year. The clock is excellent we purchased two one for downstairs and one for upstairs. The clock is over priced for the item is plastic and not worth the price. Will say the writing is very clear. But the cost should be brought down. We've kept the clocks to help my mother. Delivery was very quick.”

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“From ordering to delivery was such an easy process. I haven't set the item up yet but I'm sure it's going to make my mothers life much easier. I would definatly buy from them again.”

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“The phone for my mother is ideal as it has large buttons and is easy to use, the volume control is good as she uses a hearing aid. It is similar to her old phone so will not confuse her too much. The Flipper remote control is a brilliant idea as she finds the 2 remotes she has quite confusing and we very often have to sort the TV out for her. Unfortunately the Flipper remote doesn't seem to be compatible with her TV which is quite old but we are in the middle of querying this with the manufacturer so fingers crossed on that one.”

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“Excellent product and quick and efficient service”

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“I am impressed at the service and quality of the jigsaw puzzles. They were purchased for use at the dementia friendship group I run. The group have not used them yet but my mother in law who has macular degeneration has enjoyed using them. Thank you for a great product. They arrived quickly too.”

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“The equipment supplied provides reassurance and peace of mind at a time when really needed.”

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“Happy with product but instructions for usage could be much better.”

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“Product exactly as described and delivered next day( del 1-3 days) option”

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“Great products, great delivery, great communications. Would recommend them.”

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“this clock will benefit my mother greatly”

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“Excellent efficient service. Products received were as expected as advertised on the website.”

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“Chose Acceptable because there was no blank option. Items have not yet arrived. Since writing this the items arrived two hours later well packaged. Items were as described and are light and easy to hold. Breakability has not yet been tested.”

Helpful Report

Please accept our apologies that your items hadn't yet arrived when our review email was sent, we do try to ensure that the emails arrive after delivery has been made. We've looked into the delivery of this order and can confirm that it was delivered 1-2 hours after the review was left. The shipping method chosen was standard delivery in 2-4 working days, and delivery was completed in 2 working days, although this may have felt longer due to the weekend and bank holiday. Kind regards, the AlzProducts team

“Unfortunately my phone does not work. I am very disappointed but I will endeavour to return it and hope that the next one does work!”

Helpful Report

We were sorry to hear that Christine's phone was not working when she received it. We quickly identified that our latest shipment of this telephone had included incorrect cables from our supplier. We dispatched the correct cable to Christine the day after this review was left via a 1st class service and we're confident this will fix the issue. If the problem remains we've asked Christine to get back in touch so we can arrange for a replacement telephone to be delivered to her ASAP. We thank her for her understanding during this process. Kind regards, the AlzProducts team

“First class service and fast delivery.”

Helpful Report

“The product we ordered proved to be defective but a working replacement was readily made available. Special arrangements were made for us to collect it in person (time being of the essence as it was a gift for a rapidly fading dad) and we were reimbursed the cost of next day delivery. A problem dealt with sensitively and promptly. Good service!”

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“Great product , great service, brilliant”

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“The product worked effectively and ordering and delivery was first class. I have already recommended your company.”

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“Very prompt in sending emails that products were ordered and emails to give notification of items being despatched. Prices were also very good. So overall very happy with the service”

Helpful Report

AlzProducts is rated 4.7 based on 4,703 reviews