AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,576 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty straightforward to set up and use, however my mum has found the change from the complicated TV remote to the Flipper just as confusing as she doesn't recognise what the Flipper is. This is nothing to do with the product which works fine it's just something for other careers to hear in mind. Oh yes, the Flipper does NOT come with batteries.”

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“Excellent product. No issues with order or delivery. Easy setup.”

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“Easy to follow website. Ordering straightforward. Product well packed and arrived on time. Thank you.”

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“Surprisingly, my mother is thrilled with her clock. I underestimated how much it would help her.”

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“The large format digital clock and calendar was a great help to my mother who has advanced macular degeneration.”

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“I found a suitable product fairly quickly. Purchased it and arranged delivery. Too maybe 10 minutes.”

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“I cannot believe in this day and age there are still excellent companies like thisabout My complaint delt with without argument or assel in the time it took to send an e mail. I will have no hesitation about recomending this company to anyone.”

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“Excellent product and service. Unfortunately, we had to return as patient deteriorated before put in use. Return system excellent and full refund given as soon as item back in company's possession. Thank you. Will use you again if the need arises.”

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“The information about delivery is excellent, it is good to be able to rely on this knowledge and not wait in fruitlessly!”

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“Quick delivery and a happy recipient.”

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“Easy ordering and quick delivery”

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“Each time I have contacted AlzProducts I have always been treated with a friendly helpful manner and have received good service without any problems.”

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“Ordered Thursday arrived on the Friday Bought Telephone and Clock Both as described on website”

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“The web site was clear and easy to use.”

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“I would definitely purchase from this site again as I needed help with my purchase and they were fantastic and provided me with exceptional customer service.”

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“I purchased this product on behalf of my mother-in-law who is partially sighted. She has found it to be an excellent product and is learning to use a tablet for the first time. She finds it very easy to use and is very impressed with the Synapptic system. A great product would recommend it to any partially sighted person of any age.”

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“I was very impressed with the order I made with you . From Tom who I was able to chat with whilst putting the order in and the assistance he gave me,to the very quick delivery and then with the quality of the goods. Thank you”

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“Delighted both with our purchase & customer service. Very prompt delivery.”

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“I was pleased to find a product that fitted my requirements on the Alz site. It was well displayed and details of the product clearly given. Ordering was straight forward and acknowledgement of the order immediately confirmed . The product was delivered within two days and setting it up was easy.”

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“Two years ago we purchased a calendar clock for my mother-in-law who has dementia and relies on the product to orientate herself throughout the day. Last week it went blank, and having proved it was the "rat & tail" style power supply that had failed, I contacted AlzProducts for help. Within minutes of sending the email I had a promise to dispatch a replacement, and it arrived 48 hours later. What wonderful supportive customer service.”

Helpful Report

AlzProducts is rated 4.7 based on 4,576 reviews