AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,453 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“It has helped to alleviate some of the frustration that was happening when trying to identify what was needed or what was expected to happen.”

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“Customer service were very good and easy to contact when we had a query about our order.”

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“Prompt and exactly what I needed.”

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“My mum loves her little dog. Talks to it a lot😊”

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“I can't review because the package never arrived, although Royal Mail tells me it has been delivered. I have been too busy to follow this up.”

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We sincerely apologise for the inconvenience caused by the delay with our customer's delivery. After reaching out to Royal Mail, we confirmed that the issue was on their end. We informed our customer that a replacement had been sent.

“Quick and helpful”

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“Such a lovely product. I bought it for my mom’s 90th birthday. Mom is particularly sited & has vascular dementia. All she has to do is press Authers paw & she can listen to her music.”

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“The radio is perfect for dad who has Alzheimer’s. The retro look is great and the one button is perfect too. The fact that everything is hidden is just the ticket as dad has an interest in removing batteries. Made a perfect birthday gift and I am sure will get used again and again”

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“Prompt service. All good! Thankn you.”

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“A very good gadget but expensive”

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We're sorry to hear that our customer thought the Pivotell Pill Popper was expensive. We do try to keep our pricing as low as possible. We remain very price competitive in our market sector. We do offer a no-hassle returns policy so if any customers aren't satisfied with their product our customer service team would be happy to arrange a return and refund. Kind regards, the AlzProducts Team

“Lettering very clear and hopefully will not disappear as the ones we had before have ( not from you ) would of like the sections a little bigger”

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“Really good pictures really useful also for people with dementia, would be so good to have a smaller version for us carers to keep in our pocket or apron”

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“Purchased this for my mum,she loves to hear all her favourite songs that i downloaded for her, highly recommend.”

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“Great product for what we required A simple solution for my father Predominantly for a fall situation which has already worked Ordered one day delivered next Fantastic”

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“Poor product. No weight to it. Exactly the same dolls on Amazon a fraction of the price. Proper dementia empathy dolls weigh about 6-8 pounds in weight to represent a real baby.”

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We’re sorry to hear that our customer thought the product was poor. Dementia dolls typically weigh around 1-3 pounds. Lightweight therapy dolls are generally more comfortable and inviting, making them easier for individuals to interact with over extended periods. Some dolls may be slightly heavier, around 3-6 pounds. We advise all our customers that if a product they have purchased is not suitable for their needs, then we do offer a hassle-free 30-day returns policy, which our customer service team are happy to arrange. Kind regards, the AlzProducts team

“I was very pleased with the radio, it is very easy to operate, and iI can listen to whatstaation I choose with no problem to get R4. Thank you”

Helpful Report

“The book arrived promptly, and was better than expected. Dad absolutely loved it and brought back lots of memories.”