AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,259 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Very satisfied with clarity of web site and opportunity to claim VAT reduction. well packaged goods and speedy delivery.”

Helpful Report

“Disappointed with product - cards came without any protective packaging to keep them in - not even an envelope. Overall, cheap and uninspiring.”

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“Great products and service with very helpful advice given on the phone.”

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“Great range of products and gifts for the dementia/Alzheimer's needs”

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“unoptrusive and effective door alarm. I live 20 minutes from my Dad by car and it gives me piece of mind, I can call him when it goes off and usually divert him from wandering away! Easy to use and battery powered. So no worries about him unplugging it! Also, the adhesive pads are very good too”

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“We ordered a new pair of phones after an Openreach engineer told us that the old phones were affecting the broadband. AlzProducts's website gave us lots of information as well as the facility to enter a declaration for my 92 year old mum to pay with VAT at zero rate because of her disabilities. The order came next day which was brilliant and allowed us to keep in contact with mum without undue delay. Thanks AlzProducts. That was a great experience and now we've found you we will be back next time.”

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“Ideal for children 5 to 6”

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“Excellent customer service. Very helpful lady helped me with my delivery enquiry and the clock arrived well packaged and on time.”

AlzProducts 5 star review on 31st January 2025

Helpful Report

“I am replacing one of there I have had for 20 years. It was given to me by St Georges Hospital, but with NHS cuts these were no longer given to patients. So mine was Sellotaped for several years. I like it as I can set the sections for my tablets. The usual daytime divisions are not really appropriate. This suits my purpose better than that type , although they are shown on the side of each day drawer. It took a lot of searching to find another one as I wasn't sure of the brand name. But I am pleased with this replacement . However I had to ease the lids as they were stuck. Now all is OK. Thanks.”

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“I’m afraid I’m disappointed with this product. I purchased it for my husband who has Parkinson’s. The lids on the boxes are so stiff they are difficult to open, which means the aim to help him be more independent has failed.”

Helpful Report

We’re sorry to hear that our customer had a problem with the Medidos tablet organiser. We reached out to our customer about returning the faulty item for an exchange or refund, but unfortunately, the dispenser had already been given to a charity shop.

“Just what my Mother needed as she has a bad memory. Excellent service too”

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“The clock is just as advertised. It looks very smart,easy to set up. Delivery quick and pain free.”

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“Excellent company that provides quality products for the handicapped.”

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“Probably a great gadget but I really can’t figure out how to set it up! I am not very technological , so others may not have a problem.”

Helpful Report

We're sorry to hear our customer has had problems setting up the Flipper remote control. We do provide technical support to any customers who are having problems with their product. We have reached out to this customer to offer support and are waiting to hear back.

“Bought this for my mum who sadly has dementia, she loves the dog and it really helps her to relax”

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“Very good sensor light. Work exactly as advertised. Really pleased.”

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“Came as described.”

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“Much easier for my mum to use, bigger buttons and 1 to turn of virgin and tv but we've had trouble with programming channels”

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We're sorry to hear our customer had problems programming channels. We do provide technical support to any customers who are having problems with their product. We reached out to our customer to offer support.

“Extremely pleased with VE Day newspaper Will go down really well at our VE Day 80 years party Thank you Gill x”

Helpful Report

“The game was easy to order and delivered on time. It had not been clear that the Bingo cards were not included but needed to be downloaded from a CD and printed by the customer. We, certainly, no longer have a computer with a CD feature and nor does any of our family. Only after much searching among our friends did we find someone able to help and print for us. Not a great start to our purchase !!”

Helpful Report

We’re sorry to hear that our customer thought it was not clear that the Bingo cards were not included. We do try and make our product page as clear as possible. Information about downloading and printing the cards is show under the ‘Requirements’ section. We advise all our customers, that if they are not happy with the product they have purchased, then we do offer a hassle free 30 day returns policy.

AlzProducts is rated 4.7 based on 4,259 reviews