AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,259 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“I bought this clock for my husband. It is a very good product - nice, clear signage with date and time and easy to make changes on the Menu. I only gave it 4 stars because I think the night time dimmer could be darker. As a bedside clock the light is distracting at night, and we turn it aside before he going to sleep.”

Helpful Report

“Item never received and still waiting for a refund !”

Helpful Report

We are sorry to hear that the delivery of our customer's order did not meet their expectations. Since this review has been left the order has been delivered. We rarely experience any issues with delivery but are happy to help when problems do occur.

“I received my order within 48 hours. I was very impressed and pleased that it was delivered by Royal Mail.”

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“These were good quality stickers and had some good labels in them. I like the fact you can stick them down and then reuse them. I needed more kitchen labels, with each kitchen item individually listed - eg the cups and plates were on the same label whereas my parents' cups and plates are stored in different cupboards. Also, it would be useful to have more than one of each - so, several plates, several cutlery labels etc. It might even be a good idea to have large labels that you can write on yourself.”

Helpful Report

“The Border Terrier puppy is very cute and realistic however if the product could be made softer it would be so much better. Plus an on/off switch like toy dogs have. It is a very good simulated dog for those with dementia”

Helpful Report

Thank you for your feedback! We're glad you found the Border Terrier puppy cute and realistic. We understand your concerns regarding the rigidity of the body and appreciate your suggestions for making it softer and introducing an on/off switch. Because of this we do not feel comfortable advertising them as "huggable" or “cuddly” even though many other places do. If you’re not completely satisfied, please remember we have a 30 day hassle-free returns policy. We're here to help!

“This has been a life saver, I put it on the floor beside bed so I know when he gets up etc....it can easily be started and stopped when not needed, love that We don't have a blaring alarm in his room and my phone will tell me regardless of my location. Well done”

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“excellant products”

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“Well, As I have a Total hearing loss. The Phone isn’t appropriate for Me. As I need a 18001 button and a bigger screen. It’s a great pity I’m having to return the phone. But, the response from the firm regarding me returning the phone is Wonderful. Thank You.”

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“Straightforward ordering and delivery as promised.”

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“Tech advice was good, Delivery was quick.”

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“The radio is excellent and easy to use for an Alzheimer sufferer. The radio's aerial snapped off straight away without any undue handling pressure. alzProducts responded very quickly to my email and instructions where really clear on how to return the radio. A replacement radio was received very quickly and I am very impressed with the customer service.”

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“A great find. I purchased for my mother who struggles with her memory.”

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“Great products, have just what I want to help with my mum who has Alzheimer's.”

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“So realistic, purrfect companion that is sure to delight.”

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“I haven't given it to my mother yet. Observing it it is cute an realistic although to the touch is quite hard except for the area where the *heart* beats. Future models should perhaps be made with a softer memory foam sort of material instead of the hard plastic. A great idea however!”

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“One button radio - brilliant Flipper big button remote control - brilliant”

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“Very to real looking as and well made. Was a welcome gift for my wife”

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“Great product - just what I needed for my elderly mother.”

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“Hi guys would just like to say ordering this product was easy and delivery was ontime, we are a building company and getting things on time helps us moving forward, i will definately be ordering more of these lockable socket cover boxes from you over the next few months, i didnt even have to chase for a vat receipt as it was all in the email, thank you again great work, Kind regards, Steve”

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“I found a lot of useful products and could compare a range of ideas to aid my mum who has increasingly complex needs. The website is easy to navigate and ordering was straightforward. The product arrived on time and in good order. I’d certainly use them again.”

Helpful Report

AlzProducts is rated 4.7 based on 4,259 reviews