AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,435 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Excellent”

Helpful Report

“Wonderful! My 96 mum (who does not have dementia) absolutely loves the puppy and cat. It is lovely to see how differently each product has been designed in that they each have their own feline/ canine personality traits. Would not hesitate to recommend!”

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“I bnought two puppy dog cuddlys and an delighted with them.........so real !! And seeing them breathing is amazing !!”

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“Excellent calendar. Bought it for my friend who cannot remember what day it is. I usually text her in a morning. Hopefully she will remember to turn it over. Great 🧡 friend.”

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“I bought this clock for my husband. It is a very good product - nice, clear signage with date and time and easy to make changes on the Menu. I only gave it 4 stars because I think the night time dimmer could be darker. As a bedside clock the light is distracting at night, and we turn it aside before he going to sleep.”

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“Item never received and still waiting for a refund !”

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We are sorry to hear that the delivery of our customer's order did not meet their expectations. Since this review has been left the order has been delivered. We rarely experience any issues with delivery but are happy to help when problems do occur.

“I purchased the pressure mattress for my hausband who was diagnosed with Parkinsons disease and Dementia , he gets up in many times in the night to use the toilet and he needs my assistance to walk. the pressure mat has been life changing for me as I no longer spend the night worrying he might fall. My husband often sleeps late in the morning enabling me to do housework in the knowledge that i will be alerted as soon as he puts his feet to the floor.”

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“I received my order within 48 hours. I was very impressed and pleased that it was delivered by Royal Mail.”

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“These were good quality stickers and had some good labels in them. I like the fact you can stick them down and then reuse them. I needed more kitchen labels, with each kitchen item individually listed - eg the cups and plates were on the same label whereas my parents' cups and plates are stored in different cupboards. Also, it would be useful to have more than one of each - so, several plates, several cutlery labels etc. It might even be a good idea to have large labels that you can write on yourself.”

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“The Border Terrier puppy is very cute and realistic however if the product could be made softer it would be so much better. Plus an on/off switch like toy dogs have. It is a very good simulated dog for those with dementia”

Helpful Report

Thank you for your feedback! We're glad you found the Border Terrier puppy cute and realistic. We understand your concerns regarding the rigidity of the body and appreciate your suggestions for making it softer and introducing an on/off switch. Because of this we do not feel comfortable advertising them as "huggable" or “cuddly” even though many other places do. If you’re not completely satisfied, please remember we have a 30 day hassle-free returns policy. We're here to help!

“This has been a life saver, I put it on the floor beside bed so I know when he gets up etc....it can easily be started and stopped when not needed, love that We don't have a blaring alarm in his room and my phone will tell me regardless of my location. Well done”

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“excellant products”

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“Well, As I have a Total hearing loss. The Phone isn’t appropriate for Me. As I need a 18001 button and a bigger screen. It’s a great pity I’m having to return the phone. But, the response from the firm regarding me returning the phone is Wonderful. Thank You.”

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“Straightforward ordering and delivery as promised.”

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“Tech advice was good, Delivery was quick.”

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“The radio is excellent and easy to use for an Alzheimer sufferer. The radio's aerial snapped off straight away without any undue handling pressure. alzProducts responded very quickly to my email and instructions where really clear on how to return the radio. A replacement radio was received very quickly and I am very impressed with the customer service.”

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“A great find. I purchased for my mother who struggles with her memory.”

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“Good quality, nice nice and clear display. Very pleased.”

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“We purchased the cat for our mum after seeing her reaction to the dog she has had for a while, now she interacts with them both all the time when in her room in the care home and is convinced there real pets and its obvious they make her much happier when doing so.”

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“Great products, have just what I want to help with my mum who has Alzheimer's.”

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AlzProducts is rated 4.7 based on 4,435 reviews