AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,463 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“I bought this for my dad who has dementia and lives in a care home , his previous MP3 player was difficult for him to use and it went through the care home laundry so this was his replacement , an excellent product super easy to put all his music on and easy for him and care home staff to use , definitely recommend this product , looks very retro too”

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“Excellent service and delivery. Really pleased with calendar. My elderly mum loves it.”

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“Speedy efficient service, quality product”

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“Clock ordered over Bank Holiday weekend I was told it would take 2 to 3 working days to be delivered it came on time. Well done”

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“Bought for my dad of 90 years with dementia. Easy to use for him. Very pleased with product”

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“I purchased this watch to track my father who suffers from dementia and has a habit of leaving the house and going walk about. It seemed that the watch has all of the functions I need - GPS, waterproof, heart rate monitor and emergency calling. I have had the watch for 9 days now and the GPS function which is critical to me still does not track. It places the watch in the middle of the sea somewhere off the coast of Ghana. I sincerely hope my father is not there!! I have made numerous attempts to resolve the situation with AlzProducts and with cprguardian without success. I appreciate that the particular unit I have maybe faulty but as of now (9days) I have a watch that is not working and an airtime contract I cannot use”

Helpful Report

We are currently trying to resolve this issue with our customer and will update this comment with a full report once it has been resolved.

“I am very happy with the service of this company. Excellent customer service and prompt resolution to my problem”

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“Awesome company with great products to help people continue with their lives just like everyone else.”

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“is good but only works for a few days”

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“Great prompt delivery. Easy to navigate website”

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“Great jigsaws which are keeping mu husband entertained. Thank you”

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“Not yet played the game yet”

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“My nan enjoyed doing this and loved the picture. I feel however that the labelling and wording on the box referring to memory loss/dementia etc should be contained in a leaflet that can be removed. Whilst my Nan does have dementia, she can still read and take in what she is reading at this stage. It would be nicer to be able to remove that information before giving the product to the person in question, so as not to offend or worry them. Lovely product in general.”

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“Having just lost my last cat at the age of 19 and I have had cats for the last 30 years, I find this product a great comfort in what is now a very quiet home. Thank you.”

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“This really helpful as at the moment being isolated because of this awful virus. Can see the day, date at a glance”

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“I bought this for my father as he was having difficulty working his stereo and other music stuff. He thinks it's brilliant and so easy to use. I have put hundreds of songs on for him and I will change these after a while. Yep! 5 stars from us.”

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“Very good products”

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“Good quality product and a fast service”

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“They processed the order well and shipped quickly. So fulfilment is good. But of the 3 products I ordered; The pir based sensor works well; The cordless phone is not suitable for a person with Alzheimers because the default volume ius too low and the volume buttons too fiddly; The magnetic door sensor is too insensitive to be reliable. So overall product sourcing and selelction could be of higher quality.”

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“this jigsaw was a very good item with our dementia residents and so it kept them happy and they could go to and from it as and when they wanted to.”

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AlzProducts is rated 4.7 based on 4,463 reviews