AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,463 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Quick and easy order and delivery. Zero complications. 10/10, would recommend.”

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“This was a present for my mother who has dementia & lives in a care home. Mum was delighted with her new "pet". It was delivered promptly.”

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“Really good product great services quick and efficient”

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“Good to see games aimed at a particular market. Thank you. It arrived promptly in excellent packaging. A cardboard box provides so much more protection than plastic bags which many firms use. Many thanks.”

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“Good efficient service very useful products quickly delivered.”

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“I bought this for my gran because her care home had bought some, which were very popular with some of the residents including my gran - but worth noting not all dementia sufferers respond to them. Amazingly one lady in the home who hadn’t spoken for two years starting talking to one of the cats. I wanted my gran to have some permanent ‘company’ during lockdown. My only reservation was that the fur was quite a low quality material and there were already some little bald patches including above the eye - I probably could have asked for a replacement but wanted to be sure I could give it to her on her birthday.”

AlzProducts 3 star review on 3rd May 2020

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“Delivered promptly, just what I wanted”

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“Unfortunately I have to give only one star as the radio I ordered from you has still not arrived. It was ordered and paid for on the 22/04/2020 we informed it would arrive on the 29/04/2020 . I have left a message on your phone and sent an email but had no response from you. The radio is for mother who is in lockdown in a nursing home where they are having problems with there tv signals so she has no entertainment so I would be very grateful for your help . Many thanks Valerie Constable”

Helpful Report

We're sorry that our customer is unhappy with their delivery and also the response time of our customer service team. Although the order has now been delivered we acknowledge that on this occasion both our delivery service and response time were below our expected standard and have contacted our customer to apologise. We have recently been experiencing delays to deliveries and responses due to COVID-19 but are working in the right direction and ensuring these issues are resolved more quickly moving forwards and thank all of our customers for their patience during this time. Kind regards, the AlzProducts Team

“Amazing quality!”

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“Excellent service and knowledge of the product”

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“Great service all round.”

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“Excellent service. Excellent product. Sheila was thrilled with gift and adores it.. Something to bring her pleasure whilst living through this dreadful illness. Thank you Mrs Patricia Tomlinson”

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“I bought a Cavalier King Charles Puppy Perfect Petzzz, for my autistic grandson to help him get through lockdown. The website is easy to use and it came quickly.”

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“This is a good website and we were happy to buy from Alzproducts.”

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“Does what it says on the descriptions”

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“Nice, easy to follow website and ordering process. The prices seem to be competitive and a few ways to pay”

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“Great service , prompt delivery”

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“Amazing service and work from this company. Accidentally ordered 2 of the same product and they were very quick with their response. 10/10 would order from them again and refer anyone to them!”