AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,454 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“The main phone is perfect, as its exactly the same model I bought 2yrs ago, unfortunately the extra handset is totally different. I bought it for my 90yr old auntie, who finds change hard to handle, so was disappointed with the extra handset. I know its a preference thing, but expected exactly the same in everything, when I ordered the same model.”

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“Detailed description of product was very helpful. Competitive price, good communication and speedy delivery. Thank you”

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“The pup is lovely andy husband makes it nod which his mum enjoys. A great item for someone who used their hands a lot .... A wonderful knitter in her day ... And we hope will bring comfort as the dementia worsens”

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“AlzProducts had the exact clock I wanted and shipped it quickly following purchase.”

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“All queries answered by email then by telephone. Super helpful and comforting especially buying products for elderly father with dementia. From order to delivery, it was a matter of days, really unexpected but fabulous. All around 5 stars. 👍🌟”

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“Both products are helpful.”

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“This is the first I have tried- see review)”

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“Good choice of products at reasonable prices”

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“Good Product and good service. Delivered quickly. Very happy.”

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“Received day clock within 5 working days well packaged only problem was a very loose foot and a very loose top ring managed to tighten everything but this was a similar issue to another review very easy to set up and working fine.”

Helpful Report

We're sorry to hear that the foot and top ring were loose on the Newhaven clock but pleased to hear that our customer was able to tighten them. We do advise our customers that if a product is faulty, they can return it for an exchange or refund.

“I am very impressed with a flipper remote control for a blind elderly lady”

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“I bought an incoming calls only phone which was specifically for my father in law who suffers from dementia. The volume on the calls is far too low and the item does not have a facility to increase the volume. This company sells the phone specifically for people with dementia/Alzheimer’s but it is not fit for purpose.”

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“Thoroughly enjoyed by our friends at dementia cafe. Would have liked them to be a little thicker quality for durability but did the job 😊”

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“Delivery --very good Quality---- very good and appears to be sturdy and secure Use --- My friend is in a home which I can`t visit regularly but I am told that she does use the Fidget Muff from time to time”

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“This is a great idea but needs a bit more thought in the execution. The puppy is too hard and the fur could be put on better. The purring sound needs to have a switch to turn it off and the puppy developed an irritating ticking sound which is annoying for someone with dementia. It has the potential to be a good product for someone with dementia. The packaging is lovely for a gift.”

Helpful Report

We're sorry to hear that our customer was unhappy with their pet. We advise to all of our customers, that if a product they have purchased is not suitable, then we do offer a hassle free 30 day returns policy.

“excellent range of products at good prices.Ideal for elderly and/or other patients with Dementia”

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“I had a query about one of the products and r3ceived a prompt , helpful reply. My order arrived quickly and was well packed.”

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“Excellent clock, clear and neat. Delivery on time and so easy to set up. Great for my husband who has vascular dementia. Would definitely recommend product and company.”

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“I am pleased with the item I bought for my elderly mother who has cognitive impairment. It is exactly what I was looking for, arrived quickly and is proving useful.”

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“This is the first product I have purchased from AlzProducts. Have written a review for this particular product-please see attached.”

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AlzProducts is rated 4.7 based on 4,454 reviews