A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 4,862 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service is Poor. Items ordered were out of stock but I wasn’t informed until 4 days after placing the order. They said they emailed but they hadn’t. Cancelled out of stock item and ordered from another website and received next day. Had to wait a further 4 days for the remainder of my order from A Farley. And the ‘out of stock’ boots are still showing online as available!”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave a review. I'm really sorry to hear about the delay in letting you know the item was out of stock and the frustration this caused. I can confirm Emmie has been in touch to help get this resolved, and if you’re able to get back to her on emmie@afarley.co.uk that would be great. We’re reviewing our stock system and internal processes to prevent this from happening again. Your feedback is appreciated, and I’m sorry we let you down on this occasion. Kind regards, A Farley Country Attire 🙂

Posted 8 months ago

“Awaiting replacement goods DPD received returned goods 9/06.”

Helpful Report

Posted 8 months ago

Thank you for your review. We can see your return was received on 09/06 — if you’re still waiting on your replacement, please get in touch with us on 01164105440 or email us, and we’ll look into this as a priority for you 😊 Kind regards, A Farley Country Attire.

Posted 8 months ago

“Really slow delivery. Over and above that which was expected and stated. Days overdue. Additionally, I needed to return an item and the process was expensive and payment unnecessarily delayed. I could see when they received the item bit they didn't confirm it for days and then said refund are an additional 10 working days. None of these things make me believe the business is ina good place at the moment.”

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Posted 8 months ago

“The shoes I bought were as expected and good price, but delivery was ridiculously slow. It was over a week between ordering and delivery. I try to use local firms and not Amazon but I wish I’d used them this time the shoes would have arrived in time for the birthday they were purchased for.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, and we're truly sorry to hear that your order didn’t arrive in time as expected. We understand how frustrating this must have been and apologise for the delay. We’ve been in touch and would really appreciate the chance to make things right—please get back to us at your earliest convenience, or feel free to email our Customer Services Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 9 months ago

“Time from purchase to dispatch is far too slow.”

Helpful Report

Posted 10 months ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 10 months ago

“Delivery date not met unsure who was telling the truth. No human contact. Unlikely to use again. I have since received an apology for the delay and would accept that this appears to be a blip in their performance”

Helpful Report

Posted 11 months ago

“I am still waiting for my boots! I was initially sent the wrong ones which contained the return slip from the last person who didn't want them.”

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Posted 1 year ago

Posted 11 months ago

“Resolved”

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Posted 1 year ago

“On the whole, this firm is just about ok, but when I ordered a case last November , and asked after a few days whether they couled expedite despatch ( I was going away ) I met with a brick wall. They said they coukd ask thd warehouse ( not that they would ) but it would make no difference ! This time, as well as the items that I had ordered, they also sent an expensive coat ( obviously in error, - I was not charged of course. ) I went to some trouble to send it back. I have confirmed on the DPS site that it has been delivered , but an e mail of thanks and confirmation would not have gone amis. I would have said nothing , but if you don't want the honest truth, don't solicit a review.”

Helpful Report

Posted 1 year ago

“Ordered two items for Christmas on 10th December. Despite customer services assuring me on three occasions that the items would be received by Christmas, they didn’t. One item was received after Christmas and one item never arrived at all. I was never contacted about the missing item. I had to call customer services yet again to request a refund. Very poor service wouldn’t use the A Farley again.”

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Posted 1 year ago

“Slow dispatch”

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Posted 1 year ago

“My order was incorrect and bag ripped on arrival, half of it did not arrive. Struggled to get in touch initially, when I did I received excellent customer support. I am hopeful all will now be resolved.”

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Posted 1 year ago

“I am still waiting for parcels ordered from 15th and 18th of December.”

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Posted 1 year ago

“Terrible experience. Ordered a product where they say it’s in stock. Had to chase delivery as no correspondence from them. When I chased them the product was out of stock and had to settle for something different. Disappointed. Try somewhere different.”

Helpful Report

Posted 1 year ago

“Issues not dealt with professionally”

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Posted 1 year ago

“Pretty poor overall - despite my order being promised for delivery in 5-7 business days it took over two weeks for the order to actually ship. When it finally arrived it was incomplete which took another week or so to sort out. All in all 3+weeks (and 2 shipping and customs charges) for a few pairs of jeans. In hindsight should have ordered straight from the manufacturers site.”

Helpful Report

Posted 1 year ago

“I was very disappointed to receive my item screwed up in a delivery bag with no internal packaging, labels or tags making it look like a second hand item. This meant I didn’t want to give it as a Christmas gift because it looked like something that had arrived from Vinted or EBay! Unfortunately had to return the item at my inconvenience and couldn’t be promised a replacement in better condition!”

Helpful Report

Posted 1 year ago

“I tried to contact you twice. Once to ask where my order was and then to delay delivery as I would be away. I did not receive a response to either.”

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Posted 1 year ago

“Sorry to say but disappointed with the trousers. First it took over 2 weeks to arrive. I ordered inside leg 31 inch. But they arrive with a regular leg which was 32 inch. So i had too get them shorter by an inch.”

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Posted 1 year ago

“not got time,my complaints are in the system”

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Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 4,862 reviews