A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,939 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My product was good but unfortunately too big. However the return process is proving to be pretty poor. I paid for a DPD return on Thursday and have yet to receive any confirmation when the payment has been taken. Then a member of your staff has failed to get back to me today. This is disappointing and sadly means I’m put off buying a product from you again.”

Helpful Report

Posted 1 year ago

“Product great. delivery time awfull.l”

Helpful Report

Posted 1 year ago

Good afternoon David, Thank you for your feedback. I can see our manager Emmie has been in touch and has explained the delivery timeframes to you. Should you need any further information or assistance then please do not hesitate to contact us on 01164 105 440. Kind regards, A Farley Country Attire.

Posted 1 year ago

“Not really a good experience. I ordered a satin silk self tie bow tie, but I received a 100% polyester tie, without notification. I called and was told it was a mistake, but they had no silk ties in stock. I was offered a discount to keep the polyester tie and offered a full refund if the tie was returned. Due to time constraints I had to order from another seller, but will return the polyester tie to A Farley.”

Helpful Report

Posted 1 year ago

“Delay in delivery so clearly they acquire stock after taking orders. I purchased some Meyer trousers which usually come in a Meyer box but from Farley came simply in a grey plastic delivery bad without any delivery note, nit even their own plastic bag . So one has to wonder how Farley source the merchandise and are they in fact seconds.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear your order was delayed over the advised timeframe, we understand how important it is to receive your order within a timely manner. Sadly, all of our Meyer trousers come in directly from Meyer, without any boxes provided. Our customer service manager Holly has been in contact with you to explain this and ensure you the trousers are not seconds. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire

Posted 1 year ago

“Very slow dispatch & no help from customer service.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not happy with our dispatch time. Our customer service team leader Emmie has tried to get into contact with you via phonecall and email. If we could kindly ask you to get back into contact with Emmie on either 01164105440 or email Emmie@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“A farley were very slow to dispatch my order as it took 8 working days. Throughout the time waiting for the order to dispatch I emailed customer service three times asking when it would be sent to me, I received the same answer each time “it is due to be with you in two days” the first two times this was not true and it did not arrive, then the after the third email they sneakily sent out my order on next day delivery to attempt to get it to me on time - which it didn’t. Ended up ordering the product from somewhere else so I would receive it in time and returned my A Farley order.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear you had issues with your order. We would like to look into this for you, but sadly you have not provided us with any information to find your order. Please can we kindly ask you contact our customer service manager Holly on either Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire

Posted 1 year ago

“Order arrived much later than expected. When i called to enquire the lady on the phone was very unhelpful”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Unfortunately we cannot access your order as you have not left any information relating to your order. If we could please ask you to contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. We would like to look into this for you. Kind regards, A Farley Country Attire

Posted 1 year ago

“Products eventually arrived but only after chasing three times for an update. It was not clear at the point of purchase that a particular items wasn’t in stock and that the entire order would be delayed until it arrived. Only after calling did they offer to send out two separate shipments.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear there was an issue with one item whereby we were awaiting a restocking delivery and you were not advised on this sooner. I am pleased to see you have since received your whole order. Our customer service manager Holly has tried to contact you regarding your order, if you could please kindly get back into contact with Holly on either 01164105440 or email Holly on Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Was waiting on the wellies for 12 days was told 3-5 days I needed them for unexpected work but they were late arriving so job done before they arrived The app that you use is called SHOP absolute rubbish just tries to sell you things never did find parcel tracking so have deleted thecapp”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear your order arrived late, our customer service manager Holly has tried to contact you regarding this order, if we could kindly ask you to get back into contact with Holly on Holly@afarley.co.uk or 01164105540. We can since see you have placed a second order with us and we are pleased to see this was received within the advised time frame. Once again, we are so sorry for any inconvenience this may have caused. We look forward to hearing from you, Kind regards, A Farley Country Attire

Posted 1 year ago

“All went well until the delivery company, DPD, left the package at the wrong address. I am accused of giving the wrong address but that is nonsense. I eventually tracked the package down and without the help of Farley or DPD recovered it. Whilst the staff at farley were polite and courteous they did nothing to find the parcel.”

Helpful Report

Posted 1 year ago

“Had to contact customer services 3 times as my order took over 3weeks”

Helpful Report

Posted 1 year ago

“Ordered some boots on 23/04/24 for first working day delivery they did not arrive when I contacted them I was told that they were out of stock and they would not be in stock until the middle of the following week, and that I should have received an email, which I had not. The boots arrived on 04/05/24. They did not look like new stock they were in a battered box which had obviously been previously opened the boots were not wrapped and packed as you would expect a new pair to be I suspected they were previously on display or perhaps a return certainly not new stock.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear your boots were not available on the selected next day delivery service and you did not receive our email to advise you of this. We are also sorry to hear your order arrived in a damaged box, all of our stock is ordered in directly from the manufactures and stored in our warehouse. We also have a strict policy whereby no items are sent out if they are in a damaged box. Our customer service manager Holly has been in contact regarding your order, if you could kindly get back to Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“Placed an order for my wifes birthday, delivery is shown as 2 to 5 buisness days. After no notification on day 4 that the item had shipped I sent customer service an message asking for an update. I recieved no response from the retailer however got a mail from the courier within a short while of my message stating they were expecting my parcel. Clearly A.Farley had failed to process the order until I contacted them requesting an update. This resulted in the item not arriving in time for my wife's birthday. Also no response from the retailer to aknowledge my my request for an update, or an apology foor failing to proocess the order within the specified timeframe. Extremly dissapointing service.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 2 - 5 working day delivery time frame, and was delivered via DPD on the 5th working day. Our customer service manager Holly has tried to contact you in regards to your order, if we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“It took over a month to deliver my shoes. There was some communication but really not enough. I'm not sure why they have an item on there web site when it's not available.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see we advised you once you placed your order that unfortunately we were awaiting a delayed restocking delivery of the item you had ordered and that this was due in at the end of April, and you were happy to wait. We can see you received your order at the end of April via DPD. We are sorry you feel that our communication was not enough, and we apologise that on this occasion we had an issue with our restocking delivery. Our customer service manager Holly has tried to contact you, if we could kindly ask if you could get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Once again we apologise for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“ordered 2 items,took my money, it said next day delivery. Howerver 3 weeks later after emailing them the order finally arrived however one of the items was no longer available and they refunded me. I think they just misslaid my order!!”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear your order arrived later than advised. Our customer service manager Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Once again, sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“What can I say, the web site was great experience. Straightforward and simple. Payment taken swiftly and then I waited. Next day delivery to your door the web site said. After two days contacted Farley Country, told the Oder not processed yet, it be done soon. Two days later, in formed by the courier to collect from the local co-op. So, 6 days from placing the order to me having to cancel levy the goods. Poor customer experience Missed informed with Next day delivery displayed on the website and payment screen.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. We are sorry to advise you that your order was on the 2 - 5 working day delivery service as opposed to the next day delivery service and apologise for any confusion our website may have caused. Our customer service manger Holly has tried to contact you, if we could ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“Ordered a pair of Harkila boots. Excellent product however very poor delivery service offered for such a premium product. Was no option for express delivery. Waited over a week with still no dispatch or update. Poor.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Unfortunately at present we do not offer a express delivery for the brand you have ordered, due to processing and warehousing reasons. We are working behind the scenes to try and provide a quicker service. Our customer service manager Holly has tried to contact you. If we could ask you to get back into contact with Holly on either Holly@afarley.co.uk or on 01164105440. Kind regards, A Farley Country Attire

Posted 1 year ago

“For expensive boots, I wasn’t expecting this only worn them once”

Helpful Report

Posted 1 year ago

Thank you for your email and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see you have been in contact with our customer service team leader Emmie who has arranged for a pre-paid returns label to be emailed to you, so you can return the boots back to us at no cost to yourself and also arranged for a replacement pair to be dispatched. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“You’re web site says 24hr delivery which actually took a week”

Helpful Report

Posted 1 year ago

Thank you for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 2 - 5 working day delivery time frame. We are very sorry your order did not arrive next day as expected. Our customer service manager Holly has tried to contact you in regards to your order. If we could kindly ask you to get back into contact with Holly on Holly@afarley.co.uk or 01164105440. We look forward to hearing from you, Kind regards, A Farley Country Attire

Posted 1 year ago

“items always good but postage always very slow and have never arrived when they have meant to”

Helpful Report

Posted 1 year ago

Thank you for kindly placing an order with A Farley Country Attire. We are pleased to hear you have always been happy with the items you have ordered. We have had a look into your orders and can see they have always arrived within the advised time frame on the order confirmation. Sadly, we only offer a working day delivery service so this means weekends are not included. Our customer service manager Holly has tried to get into contact with you but has not been able to get hold of you. If we could kindly ask you to get back into contact with Holly on Holly@afarley.co.uk it would be appreciated. Kind regards A Farley Country Attire

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,939 reviews