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A Farley Country Attire Reviews

4.4 Rating 5,318 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,318 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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This would have been a 5 star review but for the fact that they take ages to refund on returns, easily 2-3 weeks which is completely unacceptable. I'm currently waiting for a refund of approx £500 on something that was received back by them on 8th November. It puts me off ordering sadly. It's such a pity as the service is great, they use DPD as their carrier (the best in my opinion) and they have a wide range of fabulous products at good prices.
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Posted 4 years ago
Easy to order and delivered promptly
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Posted 4 years ago
I’ve still not received my item.
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Posted 4 years ago
Excellent shopping experience from A Farley, prompt delivery . I would highly recommend this site.
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Posted 4 years ago
Good service. Realistic and generous acceptance of a mistake. Always a plus. Then a generous and thorough performance of contract, with vigilant following of later stages of purchase. Full marks .
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Posted 4 years ago
Order was attended to very promptly and arrived extremely quickly. Altogether an excellent service.
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Posted 4 years ago
Excellent product Excellent service
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Posted 4 years ago
Excellent product, great price and fast delivery. Very quick to respond to query.
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Posted 4 years ago
My order is not jet delivered and I have not got any notice about when it will be.
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Posted 4 years ago
Excellent service and good to be kept up to date on the item that was short on initial delivery, arrived later as promised.
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Posted 4 years ago
Ordered a gift for a Christmas present on a Tuesday and it arrived on Thursday. Very quick delivery. Item as described and very good quality. Free postage and 90 day return is great as well. Will be ordering again.
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Posted 4 years ago
Excellent service, price, and delivery would recomend Farley country attire
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Posted 4 years ago
Fabulous boots! Bought the chinchilla boots for my sons birthday wow ! Unreal quality x love them
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Posted 4 years ago
First purchase through this company. All I can say is great service, great product and delivered on time. Love the boots.
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Posted 4 years ago
Easy transaction, fast dispatch, well packaged.
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Posted 4 years ago
As always, a perfect experience from start to finish
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Posted 4 years ago
Seem to be charged double for vat both in UK on ordering and Ireland before delivery and customer agent had zero interest in addressing this
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Posted 4 years ago
Thank you for your review. We have had a look into your order and can see you have not been charged any VAT on your order when it was placed. Due to Brexit, deliveries outside the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may require to pay additional charges for customs clearance. We have no control over these charges and cannot advise you prior before to placing your order what they may be. We apologise for any inconvenience this may have caused. Kind regards, Holly A Farley Country Attire
Posted 4 years ago
This was the first time I'd used A Farley and found the process very easy. I wanted some Barker brogue shoes and made contact by e mail, to double-check the sizes available (either 8.5 or 9 in Navy / Grey). Gracie Payne - (Customer Services Advisor) replied very promptly with the required information. I placed the order (61074) with her by phone for speed on the 15th November and she was very personable. Order confirmed by e mail at 13.04 and delivered on the 16th November by 12.30pm. I even phoned following delivery to thank her, I was so impressed. Alan
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Posted 4 years ago
Easy ordering, parcel arrived quickly very pleased with service.
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Posted 4 years ago
The customer service people were great: responsive and quick. A word to international shoppers like me: I appreciated the free international shipping option, and that was the main reason I chose to buy the product from A Farley. If you read the description of the shipping, it does say 21 working days. And they mean it! I was somewhat amused to think of the order just sitting there for nearly a month before it got fulfilled (because even ship cargo would travel here faster than 21 days). I had to email customer service when the 21-day window had passed, because--no surprise--the order hadn't been shipped! It was shipped quite promptly after my email.
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,318 reviews