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A Farley Country Attire Reviews

4.4 Rating 5,322 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,322 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Seem to be charged double for vat both in UK on ordering and Ireland before delivery and customer agent had zero interest in addressing this
Helpful Report
Posted 4 years ago
Thank you for your review. We have had a look into your order and can see you have not been charged any VAT on your order when it was placed. Due to Brexit, deliveries outside the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may require to pay additional charges for customs clearance. We have no control over these charges and cannot advise you prior before to placing your order what they may be. We apologise for any inconvenience this may have caused. Kind regards, Holly A Farley Country Attire
Posted 4 years ago
This was the first time I'd used A Farley and found the process very easy. I wanted some Barker brogue shoes and made contact by e mail, to double-check the sizes available (either 8.5 or 9 in Navy / Grey). Gracie Payne - (Customer Services Advisor) replied very promptly with the required information. I placed the order (61074) with her by phone for speed on the 15th November and she was very personable. Order confirmed by e mail at 13.04 and delivered on the 16th November by 12.30pm. I even phoned following delivery to thank her, I was so impressed. Alan
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Posted 4 years ago
Easy ordering, parcel arrived quickly very pleased with service.
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Posted 4 years ago
The customer service people were great: responsive and quick. A word to international shoppers like me: I appreciated the free international shipping option, and that was the main reason I chose to buy the product from A Farley. If you read the description of the shipping, it does say 21 working days. And they mean it! I was somewhat amused to think of the order just sitting there for nearly a month before it got fulfilled (because even ship cargo would travel here faster than 21 days). I had to email customer service when the 21-day window had passed, because--no surprise--the order hadn't been shipped! It was shipped quite promptly after my email.
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Posted 4 years ago
Wasnt too impressed with the 8 days delivery time and had to ring up to speed it up a bit.. the boots are excellent.
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Posted 4 years ago
The item was damaged and not checked properly.
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Posted 4 years ago
Even with shipping slowdowns, you provided great service and communication.. Thank you
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Posted 4 years ago
Great service from start to finish.
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Posted 4 years ago
Easy to purchase - helpful staff on telephone - delivered on date promised - garment quality as good as expected.
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Posted 4 years ago
My Ariat walking boots are fabulous, thank you, and it was so easy to order from your site .
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Posted 4 years ago
Delivery on time ordered item very pleased and excellent quality
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Posted 4 years ago
Extremely helpful and easy to speak to a human , a young lady that made the whole process simple
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Posted 4 years ago
Excellent communication and service team. My order was slightly delayed by seasonal manufacturer delay, but the service team were very reassuring and pleasant to deal with.
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Posted 4 years ago
Very happy with boots from A Farley Country Attire
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Posted 4 years ago
Very good service.
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Posted 4 years ago
Great company to buy from, they kept me informed of when the product would be in stock and dispatched it as soon as it was available Thank you
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Posted 4 years ago
The customer service response was exceptional.
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Posted 4 years ago
Really pleased with the trousers. Customer service 1st rate Thankyou
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Posted 4 years ago
The dubarry wallet I wanted was in stock with a choice of colours. My order was dealt with quickly and efficiently and the wallet was with me in 2 days. Excellent service. Thank you .
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Posted 4 years ago
I absolutely love buying from A Farley Country Attire. I ordered my new boots, paid online, to be advised really quickly that they were out of stock until February 2022. I was happy to wait. And then a few days later, suppliers must have delivered to Farley’s as my boots arrived. Thank you! A great friendly business. I enjoy receiving my newsletters by email and look forward to buying again from them soon. Mandy - Lincoln
Helpful Report
Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,322 reviews