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A Farley Country Attire Reviews

4.4 Rating 3,548 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,548 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Most products I have bought a really good bought one item on 28th December 2024 money was taken but still no item dilivered so not happy
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Posted 4 months ago
Always look for the good in any business I buy from. However, got to be honest here. After ordering Wellingtons on 3rd January & stating a 3-6 DPD delivery window, there was still no sign of my order after 10 days. After numerous conversations with the robot and no further on, and phone lines saying not being answered because of volume of orders & the same with responding to emails – I finally got through to somebody on 20th Jan. They were issued that day, and finally arrived on 26th January. I have to say the lady I spoke to was very polite and apologetic and offered me a small gift as gesture of goodwill. However, the Wellingtons I ordered for a long weekend away on 13th January, did not arrive as promised. 23 days turnaround is poor. But what was more frustrating is the lack of communication. if they had contacted us telling us of their influx of orders and potential delivery time, it would've given me the option to cancel and purchase elsewhere. If we made our clients wait 23 days in our business, we'd have no clients left. Finally, the Wellington I ordered were a size 6 UK but the ones arrived were size 7UK fortunately with my insoles and two pair of socks, they're okay as I couldn't face the hassle of re-ordering. I'm sure this company has provided a good service for many others - but unfortunately for me, it has put me off purchasing anything else in the future. I wish them all the best.
Helpful Report
Posted 4 months ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 3 months ago
After ordering my size shoe, I had them delivered to find they are too big. Then I find out they don't have a size smaller. What has REALLY annoyed me is that send them back AT MY COST. how rude and ridiculous is that? I hope to get a refund fairly soon. Now I have to waste my time looking for a very nice pair of shoes for my wedding.
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Posted 4 months ago
Sorry but my experience was not good the whole shopping experince ws poor even returning the goods at my expense was bad when compared to say Gant UK and other web retailers
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Posted 4 months ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 3 months ago
Great quality products at competitive pricing plus fast efficient delivery
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Posted 4 months ago
Great choice of goods at competitive prices but delivery is awful….from three weeks to a month irrespective of website stating 9 days.
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Posted 4 months ago
Fast delivery, lots of updates. Would recommend and will order from here again.
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Posted 4 months ago
Whilst I do shop at AFCA I do find using loyalty points very difficult. Why when at the till cannot it bring up any be points that could be offered to be used ? Other than that everything is great, staff and range of clothing is top notch.
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Posted 4 months ago
Delivery was extremely long and when the boots arrived one boot was faulty Difficult to make contact for return
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Posted 4 months ago
TOO MUCH ON LINE PROMOTIONS.L HAVE ASKED TO UN SUBSCRIBE.
Helpful Report
Posted 4 months ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Phoebe at phoebe@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 3 months ago
Great customer service and care. Helped me out massively with an order and fast delivery on great products.
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Posted 4 months ago
Very happy with the service I received.
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Posted 4 months ago
Not for the first time unable to deliver what was ordered. Difficult to deal with.
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Posted 4 months ago
T’he delivery took far too long, no information whatsoever in the meantime and there were custom duties to be paid in addition
Helpful Report
Posted 4 months ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Phoebe at phoebe@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 3 months ago
The dispatch and delvery time is shocking.
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Posted 4 months ago
I bought these as a Christmas present as I already had a pair. Very quick delivery especially not long before Christmas and also sent me a free Le Chameau Wellie remover. Really lovely pair of wellies!
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Posted 4 months ago
Dear Farley team I am pleased with your service so far. But I need to to send the boots back ! For a smaller size. But There was no return address slip in with them . So can you give me an address to send them to . Thankyou. Regards Peter Kay .
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Posted 4 months ago
No problem with the jacket, however the bag it arrived in was damaged with a hole in. Thankfully this hadn't gone through to the jacket. Product lovely but packaging needs to be more robust.
A Farley Country Attire 5 star review on 13th January 2025
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Posted 4 months ago
Excellent service & products. Will definitely be shopping here again.
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Posted 4 months ago
Brilliant product came when it should at great price
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Posted 4 months ago
A Farley Country Attire is rated 4.4 based on 3,548 reviews