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A Farley Country Attire Reviews

4.4 Rating 4,717 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Excellent service great product always in stockgreat prices thanks
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Posted 7 months ago
Thank you for the lovely feedback! We're so pleased to hear you're happy with our service, prices, and stock availability 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Started out well - made my selection and placed my order on 10 May. Farley called to say the item wasn't in stock. Called the following day with my amended order. Waited and waited. Contacted Farley's who there had been a supply chain problem. Given a delivery update. 24/48 hours. Still nothing. Contacted customer services. 2 days later informed me that the item was out of stock and stock would not be replaced. Changed the order for a pair of shorts. The price difference was paid immediately. Brilliant. Shorts arrived the following day. In a choice of two colours - yep - sent the colour I didn't choose. Really can't be bothered to faff around with an exchange. On a lighter note - Livvy on Customer Services was brilliant to deal with. Overall shopping experience - not great.
Helpful Report
Posted 7 months ago
Thank you so much for taking the time to share your experience. We're really sorry for the saga you had to go through—this certainly wasn’t the smooth journey we aim to provide, and we completely understand your frustration with the delays, stock issues, and mix-up. That said, we’re absolutely delighted to hear that Livvy left such a positive impression and was able to turn things around for you. We truly appreciate your support for the brands we carry and your patience throughout the process. We’re reviewing what went wrong here so we can improve – thank you again for your feedback 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Yeti Trailhead Chair - Seriously comfort chair. Missus wasn't to happy about me buying a chair for this price, guess what, can't get her out of it. You will always get what you pay for. Premium quality. I've read some silly reviews about this chair and people saying you can get other branded chairs for a fraction. Of course you can but not built with the same quality. The other thing is this. The cup holder. Some people moaning it's flimsy, what I dont think they understand it's the practicality of the design so that it packs away into the double strapped rucksack style carry bag. A solid cup holder wouldnt work. Bottom line, love it. If you can afford it, get it. Much love
Helpful Report
Posted 7 months ago
What a brilliant review – thank you! We’re so glad to hear the Trailhead Chair has won both you and your wife over 😄 You're absolutely right: it’s all about the quality, comfort, and clever design. We really appreciate you highlighting the thought that’s gone into the cup holder too – spot on! Kind regards, A Farley Country Attire.
Posted 7 months ago
A very good company to deal with.
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Posted 7 months ago
Thank you for the kind words! We’re so pleased to hear you’ve had a positive experience with us – it means a lot 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Excellent service
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Posted 7 months ago
Thank you so much! We're delighted to hear you were pleased with the service 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
After buying a pair of trousers for my husband, the communication was perfect till they arrived. Unfortunately that was the end as the trousers were all crammed and not folded properly. They needed some ironing first. Having spent that much money as they are not cheap, I expect better service as packaging is most important presentable process. I was disappointed as I have been a good customer.
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Posted 7 months ago
Great company to deal with and very pleased with my purchases
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Posted 7 months ago
Good product fast delivery
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Posted 7 months ago
Great service shame about carries who delivered
Helpful Report
Posted 7 months ago
Thank you for your feedback! We're really pleased you were happy with our service, though we're sorry to hear the delivery experience let things down. We'll be sure to pass this on and do what we can to improve things in future 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Issues resolved, good people to deal with. Many thanks
Helpful Report
Posted 7 months ago
We're terribly sorry for the stock issues with your order, and we completely understand your frustration.—This certainly isn't the level of service we aim to provide. Our manager, Emmie, has also been in touch directly to help resolve this for you. If you’d like to discuss anything further, please feel free to get back to her on emmie@afarley.co.uk. Kind regards, A Farley Country Attire. 😊
Posted 7 months ago
Customer service is Poor. Items ordered were out of stock but I wasn’t informed until 4 days after placing the order. They said they emailed but they hadn’t. Cancelled out of stock item and ordered from another website and received next day. Had to wait a further 4 days for the remainder of my order from A Farley. And the ‘out of stock’ boots are still showing online as available!
Helpful Report
Posted 7 months ago
Thank you for taking the time to leave a review. I'm really sorry to hear about the delay in letting you know the item was out of stock and the frustration this caused. I can confirm Emmie has been in touch to help get this resolved, and if you’re able to get back to her on emmie@afarley.co.uk that would be great. We’re reviewing our stock system and internal processes to prevent this from happening again. Your feedback is appreciated, and I’m sorry we let you down on this occasion. Kind regards, A Farley Country Attire 🙂
Posted 7 months ago
Awaiting replacement goods DPD received returned goods 9/06.
Helpful Report
Posted 7 months ago
Thank you for your review. We can see your return was received on 09/06 — if you’re still waiting on your replacement, please get in touch with us on 01164105440 or email us, and we’ll look into this as a priority for you 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
TOOK 8 DAY TO ARRIVE
Helpful Report
Posted 7 months ago
Thank you for your feedback. We’ve checked your order and can confirm it was delivered within the timeframe selected at checkout. We're always here if you have any further questions or concerns 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Good selection of clothing to buy. Had good customer service too. Thanks
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Posted 7 months ago
Thank you for your kind words! We're so pleased you enjoyed our clothing selection and received great customer service – that means a lot to us 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Excellent service outstanding products thanks
Helpful Report
Posted 7 months ago
Thank you so much for your lovely feedback! We're delighted to hear you were pleased with both the service and the products 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Sadly the shirt that I ordered, wasn’t the one that was delivered. On the plus side I was able to send this shirt back free of charge. I’m now waiting to see if the right one now gets delivered!
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Posted 7 months ago
Thank you for your honest review, and we're really sorry to hear the wrong shirt was sent initially. We're glad the return process was smooth, and we’ll do our best to make sure the correct item reaches you quickly. If you need any help in the meantime, don’t hesitate to get in touch 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Best boots ever from day one, thanks🥾
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Posted 7 months ago
Thank you so much for the lovely review! We're thrilled to hear your boots have been perfect from day one 🥾✨ Kind regards, A Farley Country Attire. 😊
Posted 7 months ago
Overall, the shopping experience was 1st class. The staff in both the shop and head office are knowledgeable about their products and were helpful with my initial questions and with the final purchase. The item was delivered on time, and matched the description and fit. I will shop with the sellers again and recommend them
Helpful Report
Posted 7 months ago
Thank you so much for your kind words! We're delighted to hear that you had a first-class shopping experience and that our team could assist you both in store and at head office. It's great to know your item arrived on time and was exactly what you expected. We really appreciate your recommendation and look forward to welcoming you back again soon 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Good company to order country clothing from.
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Posted 7 months ago
Thank you for the great feedback! We're so pleased to hear you were happy with your order and our range of country clothing 😊 Kind regards, A Farley Country Attire.
Posted 7 months ago
Really slow delivery. Over and above that which was expected and stated. Days overdue. Additionally, I needed to return an item and the process was expensive and payment unnecessarily delayed. I could see when they received the item bit they didn't confirm it for days and then said refund are an additional 10 working days. None of these things make me believe the business is ina good place at the moment.
Helpful Report
Posted 7 months ago
A Farley Country Attire is rated 4.4 based on 4,717 reviews