A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.41

4.4 Rating 5,577 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,577 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 23rd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing to complaint about, but the boots are to big for my foot, and i got the wrong size (my own fault). So know i'm just waiting for a return label.”

Helpful Report

Posted 9 months ago

“The service you receive is first class, very professional and exceptionally friendly, and the product range is vast and very comepetitvely priced. Even at Christmas delivery was spot on, who needs more than that, a countrymans wardrobe on line, easily to hand and delivered speedily, never get cold or wet, thank you!!”

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Posted 9 months ago

“When my order finally arrived it was all lovely It was 10days late but did arrive just in time for xmas”

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Posted 9 months ago

“Extremely pleased with the service from A Farley Country Attire. It was straightforward to order on-line, the business kept me uptodate with my order and delivery date. And the delivery person had the common sense to the package with a next door neightbour, rather than leaving the package in view of the road. Thank you.”

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Posted 9 months ago

“Terrible customer service item from my order still hasn’t arrived despite multiple calls and emails and being assured it would arrive for Christmas”

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Posted 9 months ago

“A well known product at a very competitive price. Very prompt service. I had omitted to include my house address in my initial purchase order and realised my mistake and emailed Farley straight away to receive very promptly a very polite and helpful response from a young lady that my order had been corrected and overall a sense of a very willing and helpful service which is rare to encounter these days and which encourages one to use again. I would have no hesitation in recommending.”

Helpful Report

Posted 9 months ago

“Ordered on 18 December with express DPD - there was a known risk it would not arrive before Xmas - no communication re actual delivery time - chat box said await news tomorrow no news, sent email got auto reply - there were staff shortages, rang on 23 December after 25minutes in queue - told very shortly Nothing could be done - but the tone was really can't be bothered to help sort this out - package finally arrived on 27th - low rating because I would expect greater effort from a small family company - I was happy to drive two hour to collect but told not a service we offer - there was no interest in finding a solution for a Xmas problem and the tone / lack of interest was the killer -”

Helpful Report

Posted 9 months ago

“i chose the evoucher option as it was close to christmas and too much of a risk postage wise, but i received no email with the voucher. Later i saw that the email said 'Thank you for your recent order with A Farley Country Attire! We’re delighted to have you as a customer and are currently preparing your items for dispatch.' the email with the voucher has still not been delivered and i have recieved no email 6 days later. My brother had the exact same ordering this voucher for my mum. I would like this resolving.”

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Posted 9 months ago

“Excellent customer service.”

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Posted 9 months ago

“Battery power banks delivered promptly”

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Posted 9 months ago

“Prompt service and good communication”

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Posted 9 months ago

“Very good stock. Fast delivery. Extra discount as new customer”

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Posted 9 months ago

“Very poor service, lack of communication and promises unfulfilled. Ordered a jacket 30.11.25,(2-5 day delivery). Shipped 19.12.25. Not contacted by the company, promised to be contacted back by a staff member by telephone, never happened. Promised £20 as a good will gesture. Never received. I had to keep chasing my order via email as customer service only opened 10-4 which is difficult when you work. I hope other customers get a better service.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We are very sorry to hear about your experience. I can see that our Customer Service Manager, Emmie, has been in touch with you directly and is awaiting your response so she can ensure your concerns are fully addressed and resolved to a satisfactory standard. 🙂 Kind regards, A Farley Country Attire.

Posted 9 months ago

“Extremely impressive service, speedy and a good quality product. I would definitely recommend buying from Farley Country Attire.”

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Posted 9 months ago

“Cant give a review as my goods not delivered even though royal mail have sent me a photo of somewhere i dont recognise and tell me they have delivered it!!! Not farleys fault something i gave to pursue with royal mail.”

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Posted 9 months ago

“Very satisfied”

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Posted 9 months ago

“Disappointing service. My order was seriously delayed and the items were sent separately without any clear explanation. I had to contact A Farley Country Attire by phone three times, waiting on average around 30 minutes each time, and despite being promised return calls, none ever came. Overall, this is not the level of service I would expect, especially given the reputation.”

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Posted 9 months ago

“Dubarry ladies boots ordered on Monday 22nd December, and after a comms issue and phone call, they weee delivered 24th December. A great service and highly recommend.”

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Posted 9 months ago

“Positives - Easy to use site. Competitive pricing. Negatives - late delivery. Had to phone company to ask them to find out why items had not been despatched after they were due to arrive. Colour of both items looks very different to items ordered eg. Ordered a brown key ring but received a black one.”

Helpful Report

Posted 9 months ago

“I am posting this update because Farley asked me for another review, yet my original issue remains completely unresolved. After my previous detailed review, Farley publicly replied saying they had “reached out to resolve this.” This is misleading. They did not meaningfully resolve anything. The only response I received was an offer of a refund on the condition that I remove my negative review. No refund has been issued, no replacement sent, and no proper support provided. To recap briefly: • An item was sold that was not actually in stock • I was repeatedly given false shipping promises • I spent hours across multiple phone calls in long queues • The order was shipped late despite time-sensitive assurances • The parcel was misdelivered, marked as handed to a non-existent person, and is now missing • Email support is effectively non-existent • I am still out of pocket, with no item and no refund What is most concerning now is the review process itself. Farley appears more focused on getting negative reviews removed than on fixing the underlying problems. When companies condition refunds or assistance on deleting honest reviews, it makes their overall review score unreliable and misleading to future customers. This was meant to be a Christmas gift. Instead, weeks later, I have nothing but wasted time, stress, and money, and I am still being prompted to “leave a review” rather than being helped. I stand by my original warning: if something goes wrong, you are on your own. And based on my experience, the positive reviews you see should be read with caution.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, and please accept our sincere apologies for the frustration and inconvenience caused. Our Customer Service Manager, Emmie, did reach out to you via email a few times in December to try and assist. Unfortunately, your emails you originally sent to us were sent to a 'no-reply' email address, which is why you did not receive responses at the time. Your parcel was delayed over the Christmas period, and we fully appreciate how disappointing this is, especially as the order was intended as a Christmas gift. Please accept our sincerest apologies for this delay. If you need any further assistance, please reply directly to Emmie’s email and she will be happy to help further. Kind regards, A Farley Country Attire 🙂

Posted 8 months ago

A Farley Country Attire is rated 4.4 based on 5,577 reviews