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A Farley Country Attire Reviews

4.4 Rating 4,505 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,505 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
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Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Meyer trousers do not seem up to usual qualty, material too heavy, no longer reference to organic cotton on a green label, the 'quintessential ( website word not mine) colourful lining replaced with boring payjamma stripe. I note that product now made in Moldova instead of neighboring Romania, could this explain some of the reason. A well known shirtmaker recently changed to making in China resulting in poor quality and fit but at the same high price, needless to say will shop elswhere. Perhaps I should change from Meyer to Bruhl in future.
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Posted 1 week ago
Awful service. Wrong item sent. Was the only thing my son asked for for Christmas. Sent another one and premised it would be here for Christmas Day. Lied. Told me to keep the belt I was sent that doesn’t even fit him. Honestly worse service ever.
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Posted 1 week ago
I’ve ordered from this A Farley before with no issues, which is why this experience was especially disappointing. My recent order for a pair of RM Williams boots took a long time to arrive, and communication from the store was poor throughout. Not knowing whether the order would arrive in time for Christmas was quite stressful, and updates were minimal despite the delay. The boots did eventually arrive but the lack of communication and long wait really took away from the experience. I hope this was a one-off, as I’ve had better service from them in the past, but this order fell short of expectations.
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Posted 1 week ago
Quick service fast delivery. Very pleased with product. However 1 item was incorrect. Putting this down to a busy Christmas period but on first opinion the issue appears to be being dealt with very quickly
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Posted 1 week ago
Considering it was Xmas time my new coat dear hunter arrived great quality I’m out in all weathers being a dog walker and sitter so shall be warm and dry 👍
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Posted 1 week ago
Love these wellies, first pair lasted 8 years (worn every day)
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Posted 1 week ago
We ordered some ankle wellies. They arrived faster than I expected, despite it being close to Christmas and they were a very good quality product. 10/10 for everything.
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Posted 1 week ago
Absolute nightmare! Communication is horrible and waiting to get your order, well good luck with that!
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Posted 1 week ago
Very speedy delivery and really lovely boots, thank you
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Posted 1 week ago
excellent customer service and great products.
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Posted 1 week ago
Fantastic service just keep doing what you're doing
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Posted 1 week ago
Highly recommended dispatched very quickly & securely packed.
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Posted 1 week ago
Excellant service considering the time of year.
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Posted 1 week ago
Very disappointing experience with this company. I ordered 2 items, eventually one was sent, but after chasing for the second I was advised it was out of stock. I then tried calling them numerous times for a refund, but was always in a queue starting at 25. I emailed to receive an automated reply that they weren’t answering emails. After a 8 days of calling I finally managed to speak to someone who has now refunded the money. I feel they should not be advertising and taking money from customers for items they do not have in stock. Their systems need improving to only advertise goods they do have in stock. I am now a Christmas present short and had to spend an unacceptable length of time chasing a refund.
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Posted 1 week ago
I was very excited to be receiving my boots with the free gift of a Welly bag, however the bag never came and I have sent numerous emails with no reply, I won't be ordering from you again very disappointed ☹️
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Posted 1 week ago
Absolutely first class service , got my vessel Lux bag on Christmas Eve , wasn’t expecting it till after Christmas…. Wonderful bag great quality along with the service from A Farley . Will definitely use this company again. Thank you so much.
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Posted 1 week ago
10 days after ordering and still no sign of my parcel, iv tried contacting with no success and to also cancel my order as im now away for Christmas but no response, very disappointing
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Posted 1 week ago
Still waiting for my jacket despite ordering on 15 Dec. It’s now 23 Dec & apparently it was shipped today “guaranteed for tomorrow.” The UPS tracking number says something different, that I’ll be notified when they have a delivery date. Total shambles, and false promises of deliveries since it was ordered. So a Christmas present not being given on Christmas Day as promised. They clearly have no system & cannot cope. Helpline is a long queue, and a promised callback hasn’t materialised. Go elsewhere if you want customer service.
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Posted 1 week ago
I ordered from Farley on 7 December (Order #211586). What followed was an exhausting sequence of delays, misinformation, and complete customer service failure. Shortly after ordering, I was told the belt I purchased was not actually in stock in the size ordered. Resolving this required a phone call on 9 December, where I waited 21 minutes in the queue just to confirm next steps. By 15 December, the order still showed no shipment, so I called again and waited in another long queue. I was explicitly told the order was being shipped that day and would arrive by Tuesday or Wednesday. This was false. On 18 December, with the order still not shipped, I waited 28 minutes in the phone queue to speak to someone. I was told the order had not been sent yet. I explained that I was leaving the country on 19 December, and that unless it was shipped immediately, I would not be able to receive it. I was assured it would be sent that same day (18th) via DPD and would arrive on 19 December. In reality, DPD confirmed they only received the parcel on 19 December, meaning it was not shipped when promised yet again. The package arrived at my address on 20 December and was marked as “delivered to Carol on the ground floor.” There is no person named Carol on the ground floor. The delivery photo shows the parcel outside my house, not with a neighbour. I checked with immediate neighbours and in a building group chat of 40 residents — no one has the package. It is clearly lost or stolen. To make matters worse, Farley’s customer service email inbox is not actively monitored, and they do not respond to emails. I am currently abroad, and I am not going to spend more money calling and sitting in another 30+ minute phone queue for an issue that should never have happened. This was meant to be a Christmas gift, which was ruined entirely. What I received instead was: • An item sold without stock • Repeated false shipping promises • Excessive phone wait times • No functional email support • A parcel sent late, misdelivered, and now missing If you value your time, your money, or your sanity, do not order from Farley, especially if your purchase is time-sensitive. When things go wrong — and they clearly do — you are left completely on your own.
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Posted 1 week ago
Excellent choice of products. And extremely helpful and knowledgeable staff.
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Posted 1 week ago
A Farley Country Attire is rated 4.4 based on 4,505 reviews