A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 4,855 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely 5 star business very helpful and really good quality products highly recommend”

Helpful Report

Posted 1 week ago

“Really nice staff, my item was out of stock rang me straight away to apologise offered a refund or wait for a restock. Emails answered quickly, genuinely a decent ran company and nice staff. Very rare these days.”

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Posted 1 week ago

“Slow refund - can't speak to customer service, just a dumb chatbot. Still waiting 18 days after receiving confirmation that my returned parcel had arrived. Chargeback with credit card company next......”

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Posted 1 week ago

“Customer service have been absolutely fab helping rectify an issue with a faulty wellington boot! The process was incredibly simple and the issue was resolved swiftly. Freya in particular was very helpful. I will certainly continue using A Farley, knowing that if I encounter any issues they will do their upmost to help have them resolved.”

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Posted 1 week ago

“Always excellent service and customer care. I recently purchased a pair of trousers which i had to return due to fit and the process couldn't have been simpler. A genuine loyalty programme which rewards you and is easy to redeem. My wife and I are always on country walks and this company has it all. I've been using them for the past 5 years and will continue to do so. I don't usually leave feedback but in the case it is well deserved. Thanks to Freya.”

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Posted 1 week ago

“Great service . Love my boots !”

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Posted 1 week ago

“This one star is for the returns service! I bought the original crispi highland boots, no issues with the product. I returned them because they were not going to be suitable for my needs. I was able to purchase the upgrade to these boots at another shop, where I was able to try them on along with another boot. So I arranged immediately a returns process following AFarley process, they took £7.45 off the amount to be returned. I got confirmation (09/02/26)that they had received them back and that it could be up to 10 working days for the money to be returned to my account. Yesterday was the 10 days, I went to contact Farleys today, no option to phone them it’s chat or email. I did chat expecting to speak to human but get AI. I don’t want to speak to AI which goes through aspects of your chat, AI will not let you speak to anyone. Although I have now received an email saying the refund has been processed, I’m still expected to wait a couple of days more for the actual money. This has totally put me off using this company for any form of clothing ever again. There is no reason for such a delay on returning peoples money, they use the reasons as “peak season” The company need to supply phone number so you can actually speak to a human person and not AI, like last year when I had a query and sorted immediately by a human on the phone.”

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Posted 1 week ago

“Fantastic fast delivery of new Le Chameaux wellingtons. Great service Thanks”

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Posted 2 weeks ago

“Good choice, sizing of each item is accurate, good all round experience.”

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Posted 2 weeks ago

“Quality Harris Tweed jacket at a great price.True to size so good fit. Excellent comunication from ordering to delivery which was on time.”

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Posted 2 weeks ago

“Socks were as expected, delivered in good time will shop again”

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Posted 2 weeks ago

“Excellent customer service, my product was delivered within 2 days….”

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Posted 2 weeks ago

“2 weeks down the line and still haven’t received order, co tagged someone they said would get it out (item clearly had been forgotten about) to then now the been delivered to the wrong address and now they won’t do anything till another 10 days have gone by so I’ve got to wait yet again before anything.”

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Posted 2 weeks ago

“I was lucky to have Livvy - customer service advisor dealing with a return I needed to make, she is brilliant, efficient and responsive, no fuss made. A farley are very lucky to have her!”

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Posted 2 weeks ago

“I found purchasing from you trouble free and was very pleased with the product”

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Posted 2 weeks ago

“Very good service”

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Posted 2 weeks ago

“Exellent in order communication about order and product was a good price and very happy with product”

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Posted 2 weeks ago

“Had a few problems with accessing points but contact with Livvy sorted matters out. Very happy with outcome and very speedy delivery. Thank you”

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Posted 2 weeks ago

“Very good service top products”

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Posted 2 weeks ago

“Excellent products and excellent customer service. Would recommend and definitely use again.”

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Posted 2 weeks ago

A Farley Country Attire is rated 4.4 based on 4,855 reviews