Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 811 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and quick delivery. Certainly a “five star” company.”

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Posted 3 months ago

Thank you very much!

Posted 3 months ago

“Fast delivery and great, easy service to use for a beginner”

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Posted 3 months ago

“Superfast delivery, great comms and a very swift inquiry response!”

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Posted 3 months ago

Thank you so much for the review David, we do try to be quick!

Posted 3 months ago

“Can't praise the team enough There service was second to none Medals for everyone Fantastic service”

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Posted 3 months ago

Thank you so much Gordon, really kind of you to say so!

Posted 3 months ago

“Fantastic from start to finish. Kept in contact, fantastic communication even after delivery of printer.. couldn’t fault at all. Hope to return when it’s time to upgrade!”

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Posted 3 months ago

Very kind of you to leave us a lovely review Ricky, thank you!

Posted 3 months ago

“Very good, from my order to delivery, excellent.”

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Posted 3 months ago

Thank you so much for saying so Andrew!

Posted 3 months ago

“great service and cimmunication, highly recommend”

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Posted 3 months ago

Thank you James, that makes us happy!

Posted 3 months ago

“Order was processed and delivered quickly. Online advice was helpful.”

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Posted 3 months ago

Thank you very much for the review Nicky

Posted 3 months ago

“Excellent service. Quick delivery and great help. Thank you. Hope they can assist in training?”

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Posted 3 months ago

Hi Dieter, thank you very much for the review! Yes, we offer training as a service (typially online), please contact technical@additive-x.com for more details.

Posted 3 months ago

“The service recieved by Additive-x Ltd was fairly good. The delivery of my 3D printer was acceptable and commuication was good.”

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Posted 3 months ago

I hope we can do better than fairly good next time!

Posted 3 months ago

“Telephone support good, friendly staff, orders arrived very fast mostly next working day, overall a great shopping experience.”

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Posted 3 months ago

Thank you very much for the review Clive!

Posted 3 months ago

“very fast and a cracking printer”

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Posted 3 months ago

Glad you are happy with it Andrew!

Posted 3 months ago

“Excellent service. Got in touch through live chat to check the Bambu lab P2s pro was in stock, once confirmed I ordered late Monday night and I received it Wednesday. I am really pleased with it and found it so easy to setup and use. Additive-X is definitely top of my list and will order more items from them if and when I need them.”

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Posted 3 months ago

Thanks Ged! Glad you are happy with us and with the printer, look forward to helping you again in the future.

Posted 3 months ago

“I found Additive X by accident, i didnt realize you could buy Bambu Lab products other than from Bambu Labs directly. one of the good things about Additive is that you can get help and advise in person either on the phone or by visiting them. I recently purchased a new H2D from them, I was able to visit them and see the printers in the flesh and speak to someone about the difference between the different models. another good thing is that they offer next day delivery on Printers, filament and spare parts. they also offer a collection service , so if you are really desperate for something you can order it and (prviding it is in stock) pick it up the same day. You can even make a day out of it, because of their location in Ripon in the Yorkshire Dales or North Yorkshire Moors. I cant reccomend this company egnough.”

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Posted 3 months ago

Thank you so much Graham! Really appreciate you taking the time to leave a lovely and detailed review.

Posted 3 months ago

“everything arrived ontime at a great price”

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Posted 3 months ago

Thank you for the review!

Posted 3 months ago

“Simply awesome. I used Live Chat first to see how quickly they would respond, basically instantly so I placed an order. I fetched a new 3D printer the next day, they even helped me load it. Great company to deal with. Fully recommend!”

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Posted 3 months ago

Thank you so much for the lovely review Kevin!

Posted 3 months ago

“Best after sale service I have ever experienced. There was a fault with the P1S 3D Printer that I purchased, not a fault of Additive-X, a manufacturer fault. When I reported the problem to Additive-X they immediately sent a replacement and asked me to pack up the first printer for them to collect from my home, at no expense to me. Absolutely brilliant!!”

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Posted 3 months ago

Thank you very much Martin, reviews like this make us very happy!

Posted 3 months ago

“I would highly recommend Additive-X Ltd, ive purchased from this company and have been extremely pleased from ordering to delivery. The item was delivered next day, when I had a query, customer services was quick to reply and very helpful, I will be using them in the future and have recommended them to many people already!”

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Posted 3 months ago

Thank you very much indeed! Much appreciated

Posted 3 months ago

“Absolutely brilliant very impressed Thanks to the ladies in the office for their excellent customer care”

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Posted 3 months ago

The ladies in the office say thank you for the very kind review!

Posted 3 months ago

“I am very pleased with a technical team. They have helped me on numerous occasions. I have recommended them to lots of people so far, three of my friends, including my brother of all bought new machines on my recommendation.”

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Posted 3 months ago

That's great to hear John, thanks so much for recommending us and taking the time to leave a review.

Posted 3 months ago

Additive-X Ltd is rated 4.9 based on 811 reviews