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Additive-X Ltd Reviews

4.9 Rating 438 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Anonymous
Anonymous  // 01/01/2019
First class server, from order through to delivery
Helpful Report
Posted 4 months ago
Thank you for leaving a review, we are glad you like our service and delivery. Happy printing!
Posted 4 months ago
Excellent customer service comprehensively!
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Posted 4 months ago
Thank you for leaving a review, we are glad you are happy with our customer service. Happy printing!
Posted 4 months ago
Incredible customer service from the team and especially Lynne who both helped save my order from getting stuck in a loop with DPD come delivery. Kept me informed every step of the way and went above and beyond to make sure I got my A1 by the weekend!
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Posted 4 months ago
Thank you for leaving us a review, glad we could help save your order! Happy printing.
Posted 4 months ago
I was given a fantastic service by Tessa and the team and wouldn't hesitate to order from again. The package arrived next day. Very happy, thank you again
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Posted 4 months ago
Thank you for leaving a review, Tessa is very grateful. We are glad you would order from us again. Happy printing!
Posted 4 months ago
Had what I wanted in stock and a quick delivery
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Posted 4 months ago
Thanks for leaving us a review, glad we had what you wanted in stock. Happy printing!
Posted 4 months ago
Friendly and helpful service, recommend them 100%
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Posted 4 months ago
Thank you for leaving a review, we are glad you like our service and glad you recommend us. Happy printing!
Posted 4 months ago
Recently I bought a 3D printer, and then a couple of filaments from Additive-X. Absolutely smooth buying experience, well organised web site, everything arrived well packed. When I ordered the printer, I received a separate email from them, while the printer is on its way, with lots of useful tips and tricks for the specific printer. Amazing. One thing to keep in mind, they only offer courier next day delivery as their lowest tier shipping option, this turns out to be quite expensive if one just needs to order one or two filaments. Free shipping threshold is quite high as well. I ended up going back to other suppliers on those occasions. It is not a complaint though.
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Posted 4 months ago
Thank you for leaving a review, we are glad you had a smooth buying experience and we are sorry to hear that you are unhappy with the delivery charges we set these due to the courier etc. Happy printing!
Posted 4 months ago
Great price, great service and fast delivery.
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Posted 4 months ago
Thank you for leaving a review, we are glad you like our service and delivery. Happy printing!
Posted 4 months ago
Easily found my way round the site, the prices seemed reasonable, delivery was prompt and arrived safe and sound.
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Posted 4 months ago
Thank you for leaving us a review glad you found our site easy to use, happy printing!
Posted 4 months ago
Super Helpful, good communications and service! cannot recommend more
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Posted 4 months ago
Thank you for leaving a review, we are glad you liked our service and glad you would recommend us! Happy printing.
Posted 4 months ago
Perfect start to 3d printing Easy to use website and next day delivery even saturday Will be using again many thanks
Additive-X Ltd 5 star review on 8th February 2025 Additive-X Ltd 5 star review on 8th February 2025
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Posted 4 months ago
Thank you for leaving a review and sharing what your print they look great! Glad you would use us again, happy printing.
Posted 4 months ago
Excellent service, and great communication, would highly recommend
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Posted 4 months ago
Thank you for leaving us a review, we are glad you liked our service and glad you would recommend us! Happy printing.
Posted 4 months ago
In all my dealings with Additive X buying my printer, sorting my issue out, getting me spares sent out. Everything has been top notch - service , support and advice. I would use them again in the blink of an eye!
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Posted 4 months ago
Thank you for leaving a review, we are glad you like our service and so glad you would use us again! Happy printing.
Posted 4 months ago
Great price, great service and fast delivery. Very happy so far.
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Posted 4 months ago
Thank you for leaving a review, we are glad you are happy with us and our service! Happy printing.
Posted 4 months ago
Fast delivery good price
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Posted 4 months ago
Thank you for leaving a review, we are glad you were happy with the price and delivery. Happy printing
Posted 4 months ago
I would have to say hand on heart, Additive-X are one of the best companies I have ever have the pleasure of dealing with. I’m a complete novice to 3D printing but had already decided that I wanted the Bambu Labs P1S with the AMS. Obviously I had questions and they were more than helpful. They said if I had any other questions or needed advice, just give them a call, and I have done that on a few occasions. Always helpful advice from everyone I have spoken to. Their customer service is absolutely second to none in my very humble opinion and other companies could and should take a leaf out of Additive-X’s book as to how to do things professionally. I’m so pleased that I made my purchase with them and I can’t recommend them highly enough. Thank you all at Additive-X 🙂
Additive-X Ltd 5 star review on 31st January 2025
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Posted 5 months ago
Thank you for your kind words, we are so pleased that we are one of the best companies you have dealt with and honoured to have that title. We are glad we helped you start your 3d printing journey and happy printing!
Posted 5 months ago
five star service simple
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Posted 5 months ago
Thank you for leaving a review, we are glad you like our service and give it 5 stars. Happy printing!
Posted 5 months ago
Great service prompt delivery Much appreciated
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Posted 5 months ago
Thank you for leaving a review, we are glad you like our service. Happy printing!
Posted 5 months ago
Additive -X have been really helpful. I recieved regular updates about my order as I had placed an order for an item which had a bit of wait time before it got dispatched. All of this was really helpful
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Posted 5 months ago
Thank you for leaving us a review, we are glad you found us useful. Happy printing!
Posted 5 months ago
Good online chat provided accurate information and shipping times. Good value and would highly recommend
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Posted 5 months ago
Thank you for leaving a review, we are glad you were happy with our online chat and glad you would recommend us! Happy printing.
Posted 5 months ago
Additive-X Ltd is rated 4.9 based on 438 reviews