Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.87

4.9 Rating 386 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Tell us how Additive-X Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Additive-X Ltd 5 star review on 20th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy buying experience and fast delivery. Good communications throughout. I can't comment on the product yet as they are Christmas presents and still in their boxes.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are glad you had a good experience! We hope the presents are loved. Thanks for choosing Additive-X and happy printing.

Posted 4 months ago

“Easy to deal with when ordering. My only complaint is that I paid for next day delivery and their carrier didn't even both to attempt next day delivery. I will be interested to see what their after sales communication is like.”

Helpful Report

Posted 4 months ago

Thank you for leaving a review, we are so sorry about our delivery courier and can only apologise, I will pass this onto our customer service and finance team to look into this more.

Posted 4 months ago

“I cannot recommend Additive-X enough! I called their customer services and spoke with Rachel, who was incredibly helpful and knowledgeable in talking me through first purchase of a 3D printer. Thank you for the excellent service, and I am looking forward to being a good customer long into the future.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are so glad you liked our service and we were able to help you start your 3D printing journey! We are also looking forward to you being a future customer. Thanks for choosing Additive-X and happy printing.

Posted 4 months ago

“Easy to use website, good range of stock and very prompt delivery. Staff are very knowledgeable and very helpful if you have a technical issue.”

Helpful Report

Posted 4 months ago

Thanks for leaving us a review, we are glad you liked our website and glad we were able to help you on your issue. Thanks for choosing Additive-X and happy printing!

Posted 4 months ago

“a first class service from chatting online to ordering the printer and even a phone call to answer a few questions plus the added bonus of a helpline in this country that will answer you, and only 3 days from ordering to delivery.”

Additive-X Ltd 5 star review on 12th December 2024

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are glad you like our service. All your prints look fab it's great to see them! Thanks for choosing Additive-X and happy printing.

Posted 4 months ago

“This is my 2nd purchase from Additive X and without a doubt the best company for 3d printing related services, I can buy with confidence knowing that I have a dedicated team to help me if I run into any problems.”

Additive-X Ltd 5 star review on 7th December 2024

Helpful Report

Posted 4 months ago

Thank you for leaving us a review and thank you for coming back to us a 2nd time. Your 3D printer and set up looks great! Thanks for choosing Additive-X and happy printing!

Posted 4 months ago

“For what I wanted I narrowed it down to 3 suppliers, ( to purchase Bambu A1 Combo + Filaments. )all the same price at each. I chose Additive X. I picked what I wanted that was showing in stock, yet at checkout it says some of the items weren't available. They nearly lost me as a customer at that point. Thought I would go on Live Chat as to why that was. strangely was explained that the items where available and I proceeded with order. Ordered 4pm, arrived 1pm the next day.... all was good. I am happy with communication, items, service and delivery time. Will be ordering again for more filament shortly.”

Helpful Report

Posted 4 months ago

Thank you for leaving a review, we are sorry about the web issue and we are going to look into this as why this happened. Glad you were happy with our services and glad you would order from us again! Happy printing.

Posted 4 months ago

“Always great services and good product”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are glad you like our services and glad you have come back and used Additive-X again. Happy printing!

Posted 4 months ago

“Ordered Bambu P1S, cheaper and quicker delivery than from manufacturer. Arrived in good condition and hasn’t stopped printing since I ordered it.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are glad you chose to buy from us. Glad to hear it hasn't stopped printing!

Posted 4 months ago

“Tried them after seeing the good reviews on here, had a great experience. Prices were reasonable, packaging was excellent and they picked a decent courier (many places instead choose the cheapest service they can find which is usually poor). Will be using them again in future”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are so glad you chose to buy from us and that you had a great experience! We are also glad you would be using us again, happy printing!

Posted 4 months ago

“Minimal assembly, ease of use and is working effortlessly. My 10 year old using it daily and enjoying the experience. Would recommend the bambu a1 combo!👍👍”

Additive-X Ltd 5 star review on 1st December 2024

Helpful Report

Posted 4 months ago

Thanks for leaving a review, we are glad you are happy with your printer, the printed parts look great! Thanks for choosing Additive-X and happy printing.

Posted 4 months ago

“Really good service. Never heard of this company before hand. Offered free delivery and was dispatched really quickly. Definitely recommend.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review we are happy you have found our company and that you would recommend us. Happy printing!

Posted 4 months ago

“As someone new to 3d printing, I ordered the wrong filaments. But after two phone calls from the excellent customer relations department the correct items were sorted and delivered extremely quickly! Certainly a “5 star” company!”

Helpful Report

Posted 4 months ago

Thank you for leaving a review, we are glad we were able to help you sort out the filament issue and thanks for calling us a 5 star company! Happy printing.

Posted 4 months ago

“Great as usual. Ordered Wednesday and arrived Friday on standard delivery. Second Bambu printer from them.”

Helpful Report

Posted 4 months ago

Thank you for leaving us a review, we are glad you have bought twice from us. Thanks for choosing Additive-X and Happy printing

Posted 4 months ago

“First class service with promt attention and delivery”

Helpful Report

Posted 4 months ago

Thank you for leaving a review, we are glad you like our service. Thanks for choosing Additive-X and happy printing!

Posted 4 months ago

“I really like Additive for Bambu related parts or filaments (for 3D printing). The shipping is always super fast, when ordered with next day delivery, the stuff tends to get send out same night ready for next day. ONLY downside is cost. Additive is more expensive than Bambu direct, sometimes a few pence, sometimes a bit more. For example, the following order is £184.15 from Additive Complete Hotend 0.4mm hardened Extruder Unit PETG-CF PLA-CF PVA Support Whereas from Bambu directly, the same order is £170.35 I tend to decide where to order based on shipping. Bambu used to ship daily with next day delivery, but now they went massively downhill. I tend to wait easily a week for the stuff whereas Additive offers next day. The above order would cost an additional £7.80 for next day delivery from Additive, but Bambu doesn't offer here next day, even if I'd be happy to pay for it. Basically apart from price I just cannot fault Additive-X at all. But I do decide based on urgency whether to order there or Bambu. For example right now I am waiting for an Additive order as well as Bambu order. Additive stuff I need today, Bambu stuff is nice to have :)”

Helpful Report

Posted 4 months ago

Thank you for your feedback, Bambu are currently running some Black Friday deals on filament which we just can't match I am afraid. We also do offer free delivery on orders over £100, the difference is its not 100% guaranteed next day. However we will look into the pricing after the offers end and make sure they match. Thank you for saying you can't fault us as well!

Posted 4 months ago

“Excellent service filament arrived next day as quoted. Will definately use again.”

Helpful Report

Posted 4 months ago

Thank you for leaving a review we are glad you were happy with our service and happy you would use us again! Happy printing.

Posted 4 months ago

“Very happy with our Bamboo Lab P1S printer! It arrived quickly with free delivery, making it cheaper than buying directly from Bamboo Lab. Great communication with constant email updates on delivery status. The printer works perfectly with no issues.”

Helpful Report

Posted 5 months ago

Thank you for leaving a review we are glad you are happy with your printer and there isn't any issues! Thanks for choosing Additive-X and happy printing.

Posted 5 months ago

“I bought a Bamboo Lab A1 Mini and a reel of filament from Additive-X after an online chat with a member of their team. The chat was very helpful, the products arrived very promptly indeed, were solidly pakaged and are excellent. I've since ordered more filament and a finer hot end, all arrived superbly packaged and very promptly. It doesn't get better than that!”

Helpful Report

Posted 5 months ago

Thank you for leaving us a review we are glad you were able to help you and happy you bought a printer from us, we are so glad you re-ordered from us as well! Thanks for choosing Additive-X and happy printing.

Posted 5 months ago

“Great company! Although I haven't used the customer service I've heard from friends it's great. Filament prices are brilliant and so is delivery. Quality is great so I've never needed to return or refund a product. I love Addictive X as it's the only local way to get filament delivered. Email status' were also sent which was great.”

Helpful Report

Posted 5 months ago

Thank you for leaving us a review we are glad you like the quality of the products! We are also glad you have heard good things about our customer service. Thanks for choosing Additive-X and happy printing!

Posted 5 months ago

Additive-X Ltd is rated 4.9 based on 386 reviews