Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 609 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our Bamboo Lab P1S printer! It arrived quickly with free delivery, making it cheaper than buying directly from Bamboo Lab. Great communication with constant email updates on delivery status. The printer works perfectly with no issues.”

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Posted 1 year ago

Thank you for leaving a review we are glad you are happy with your printer and there isn't any issues! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“I bought a Bamboo Lab A1 Mini and a reel of filament from Additive-X after an online chat with a member of their team. The chat was very helpful, the products arrived very promptly indeed, were solidly pakaged and are excellent. I've since ordered more filament and a finer hot end, all arrived superbly packaged and very promptly. It doesn't get better than that!”

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Posted 1 year ago

Thank you for leaving us a review we are glad you were able to help you and happy you bought a printer from us, we are so glad you re-ordered from us as well! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“Great company! Although I haven't used the customer service I've heard from friends it's great. Filament prices are brilliant and so is delivery. Quality is great so I've never needed to return or refund a product. I love Addictive X as it's the only local way to get filament delivered. Email status' were also sent which was great.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review we are glad you like the quality of the products! We are also glad you have heard good things about our customer service. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Excellent very helpful they seem to know their stuff”

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Posted 1 year ago

Thank you for leaving us a review we were glad we were able to help you and we also like to think we know our stuff 😆 Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“A very good service i ordered a GRADE B refurbished A1 Combo item and it arrived well packaged with all but the little dust blower in the box . Overall condition of the A1 combo i ordered was good with only a very slight mark to the A1 itself which was only to be expected. Delivery time was excellent and i was informed well via DPD their courier when it was going to be delivered to meboth by phone text and by email I may be ordering another one of the A1 Combo Grade B next month”

Helpful Report

Posted 1 year ago

Thank you for leaving a review we are glad you are happy with your printer and glad you would order another one! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“Excellent company and amazing service! I recently bought a 3D printer (which arrived early the next day) and had an issue with it. I emailed the team, and they got back to me within a few minutes. Tessa quickly forwarded me to the technical department, where Craig solved my issue very quickly and managed to get in touch directly with the manufacturers. The whole process was painless and very efficient. I cannot recommend this company enough!”

Additive-X Ltd 5 star review on 14th November 2024

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Posted 1 year ago

Thank you for leaving us a review, we are so glad you liked our service and glad we solved your issue quickly. Set up looks great! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“I hadn't been aware of Additive-X until meeting at TCT. Professional setup and responsive to enquiries. All orders have arrived promptly.”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you stopped by out stand at TCT! Happy printing.

Posted 1 year ago

“Very smooth purchasing experience with Additive-X with fast delivery. Purchased a refurbished A Grade unit and has been running beautifully since setting it up. Will definitely end up returning in the future as they stock high quality materials”

Helpful Report

Posted 1 year ago

Thank you for leaving a review we are glad you had a good experience with us, also glad you will buy from us again! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“customer service is amazing”

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Posted 1 year ago

Thank you for leaving a review, we are so glad you are happy with our customer service. Thank you for choosing Additive-X and happy printing!

Posted 1 year ago

“I’ve bought two Bambu printers from Additive-X, both times spent time on the phone to their team chatting through options and they have been honest, open and were happy to chat. I had one minor issue I needed to troubleshoot so emailed them and got a reply within minutes where a quick back and forth ended up solving the issue. Amazing service, great selection of quality products and likely to be back again soon”

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Posted 1 year ago

Thank you for leaving us a review, we are so glad you were happy with our service and glad you will be back. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Fast delivery, great value.”

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Posted 1 year ago

Thank you for leaving us a review we are glad you were happy with the delivery and value. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Very competively proced products, delivery was next day. Tech support and advice from the team is excellent and the product is good quality. Great company and my go to for printing supplies.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review we are so glad we are your go to! Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Additive X themselves as always are faultless Their decision to change delivery partner however gave me the worst experience. First day the company couldn't be bother to deliver it and said they had tried - I was home all day Second day they left it outside the main flat block doors by the road and said the delivery was "signed for"... Not what you want when you're ordering £140 worth of resin...”

Helpful Report

Posted 1 year ago

Firstly thank you for saying your kind words about us. We are so sorry about the courier mess up and do agree it's not what you want and can only apologise, if you paid for delivery please get back in touch for a refund.

Posted 1 year ago

“Fantastic service and reasonably priced”

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Posted 1 year ago

Thank you for leaving a review, we are glad you like our service! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“I have nothing but praise for the staff at Additive-X Ltd. I had a problem with my first printer, it was sorted out within an hour and the replacement arrived the next day. There have been no problems with the new printer. I can fully recommend them, with an excellent support team should you be unfortunate enough to have a problem. I will certainly buy from them again”

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Posted 1 year ago

Thank you for leaving us a review, we are so glad we were able to quickly sort out your issue and thank you saying you would recommend us and we love that you have nothing but praise for us! Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“Ordered tuesday got it next day. I bought printer an extra roll of filament a dry box and a spare dry box caddy, and saved myself £100 in total. I will buy all my filament from them and other accessories. I would recommend them highly.”

Additive-X Ltd 5 star review on 24th October 2024

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Posted 1 year ago

Thank you for leaving a review and saying you would recommend us we are so glad you would buy your filament and accessories from us again! Set up of your printer looks great! Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Very good and friendly service. However delivery cost to N Ireland for small items a bit high.”

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Posted 1 year ago

Thank you for your review, and thank you for your compliment on our service. We are sorry that delivery is high however this is set with delivery companies with what they charge.

Posted 1 year ago

“Wry good customer service and fast delivery with excellent products I bought 2 a1 combos refurbished a condition and it is like the box has never been opened”

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Posted 1 year ago

Thank you for leaving a review, we are glad you were happy with the printers and our customer service. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“They had a stock issue with one of the items I ordered, but I phoned them up and they were very helpful getting things resolved.”

Helpful Report

Posted 1 year ago

Thanks for leaving us a review, we are sorry about the stock issues we had but so glad we were able to get things sorted for you. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“Very easy company to order from and next day delivery, cannot fault.”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you found us easy to order from us and appreciate you saying cannot fault. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

Additive-X Ltd is rated 4.9 based on 609 reviews