Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.91

4.9 Rating 853 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 22nd September 2026

Iveta Lakatosova

Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service”

Helpful Report

Posted 10 months ago

Thank you for saying so John!

Posted 10 months ago

“Absolutely amazing next day delivery came perfectly packaged!”

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Posted 10 months ago

Thank you Lewis, glad you were happy!

Posted 10 months ago

“Very fast delivery and very helpful support. Well worth going through Additive-X - highly recommended!”

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Posted 10 months ago

Thank you very much for saying so Tim! Very kind of you

Posted 10 months ago

“you know you often think this is too good to be true re the prices of things … well this was what i originally thought …. i was wrong , it was good and true . great price , the cheapest i could find any where and super swift delivery . totally recommended i bought the ams light plug and play really , no issues at all from product or ordering”

Additive-X Ltd 5 star review on 13th November 2025

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Posted 10 months ago

Looks good Sarah! Thank you so much for taking the time to leave a review. Happy 3D Printing.

Posted 10 months ago

“Excellent quick dispatch and messages about order progress as the item wasn't in stock when ordered.”

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Posted 10 months ago

Thank you very much for leaving us a review!

Posted 10 months ago

“Excellent service, really helpful and went out of their way to satisfy. Will use again.”

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Posted 10 months ago

Thank you Malcolm, that makes us happy!

Posted 10 months ago

“Courteous, friendly and delivered promptly.”

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Posted 10 months ago

Thank you for saying so John!

Posted 10 months ago

“Very helpful sales department. Very easy ordering online. Haven't used customer support. Let's hope i never have to. Im sure it would be a good experience though”

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Posted 10 months ago

Thank you very much Vivian. I hope you don't have to contact them but Technical are great too :)

Posted 10 months ago

“Website relatively straightforward to use. Products arrived quickly and well packaged. Only negative I can say is that due to being Channel Islands based, despite reaching the threshold for free shipping, I was instead charged £20 for postage - significantly increasing my overall expense. Tracked postage with Royal Mail actually works out cheaper than within mainland UK and this was explained to customer service before the shipment was made so it was disappointing that they stuck with the option that was so much more expensive for me. Unfortunately this would be enough to make me seek out other suppliers for future purchases.”

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Posted 10 months ago

Totally understand and we apologise, we just aren't set up to use Royal Mail but it is something our Operations Manager is looking in to. We stopped using them due to prices being too high and lack of reliability around tracking, but for Channel Islands it seems they could be a good solution.

Posted 10 months ago

“Really good service on top of everything and really fast response times.”

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Posted 10 months ago

Thank you VERY much for saying so Clara!

Posted 10 months ago

“I purchase a Bambu Lab A1 Combo from Additive X after purchasing a A1 Mini Combo directly from Bambu Lab. The machine was faulty and their after sales were absolutely abysmal. I needed to replace the printer asap as this was a birthday present off his Dad. After seeing the amazing reviews for the team, particularly regarding after sales issues, I reached out to them prior to purchasing. They completely reassured me that I was in safe hands and I purchased straight away. The printer arrived the following day, and (so far) - we have had no issues what so ever. Bambu Lab, on the other hand have still not rufunded us for the returned faulty printer. Would highly reccommend Additive X to anyone and would definately advise anyone looking and considering buying direct not to do so and use this fantastic company instead.”

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Posted 10 months ago

Thank you VERY much for the kind words Vicky!

Posted 10 months ago

“They have a Telephone No. so you can actually talk to a human as apposed to talking with an AI. chat session and they know there business , answered all my questions and put me at ease. Ordered a Bambu P2S combi about midday Monday and it arrived before 10am Tuesday. Great company and i will be using them again.”

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Posted 10 months ago

Thank you so much Paul for saying lovely things!

Posted 10 months ago

“Excellent and helpful service , kept updated about delivery etc throughout.”

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Posted 10 months ago

Thank you very much for the review!

Posted 10 months ago

“Great to deal with.., quick shipping.., gave me a great deal on a new P1S printer, recomended to a freind and had the same purchase experience.. 10/10 Thanks”

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Posted 10 months ago

Thanks very much Gary - for reviewing and for recommending us - much appreciated.

Posted 10 months ago

“Always a pleasure to do business with Additive-X, fast and reliable service every time.”

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Posted 10 months ago

Thank you very much Alan!

Posted 10 months ago

“Fantastic service, very highly recommended”

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Posted 10 months ago

Thank you very much David!

Posted 10 months ago

“Excellent product, speedy delivery. Problem (my fault() speedioly dealt with and refund issued.”

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Posted 10 months ago

Thank you for the review, much appreciated.

Posted 10 months ago

“First authorised Bambu supplier to review P1S prices after release of P2S. Delivered very quickly despite noted as being on back order. The whole experience was very positive.”

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Posted 10 months ago

Thank you for the review John, we really appreciate you taking the time :)

Posted 10 months ago

“The order of printer and consumables was competitively priced and delivered promptly - in my case even more promptly than I had expected forcing me to ask the courier to hold off for a few days!!”

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Posted 10 months ago

Thank you for the review Rob, we like to be fast!

Posted 10 months ago

“Top class customer service,very friendly nothing was to much trouble fast delivery.”

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Posted 10 months ago

Ah that's a lovely review, thank you Michael!

Posted 10 months ago

Additive-X Ltd is rated 4.9 based on 853 reviews