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Additive-X Ltd Reviews

4.9 Rating 653 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great as usual. Ordered Wednesday and arrived Friday on standard delivery. Second Bambu printer from them.
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Posted 1 year ago
Thank you for leaving us a review, we are glad you have bought twice from us. Thanks for choosing Additive-X and Happy printing
Posted 1 year ago
First class service with promt attention and delivery
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Posted 1 year ago
Thank you for leaving a review, we are glad you like our service. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
I really like Additive for Bambu related parts or filaments (for 3D printing). The shipping is always super fast, when ordered with next day delivery, the stuff tends to get send out same night ready for next day. ONLY downside is cost. Additive is more expensive than Bambu direct, sometimes a few pence, sometimes a bit more. For example, the following order is £184.15 from Additive Complete Hotend 0.4mm hardened Extruder Unit PETG-CF PLA-CF PVA Support Whereas from Bambu directly, the same order is £170.35 I tend to decide where to order based on shipping. Bambu used to ship daily with next day delivery, but now they went massively downhill. I tend to wait easily a week for the stuff whereas Additive offers next day. The above order would cost an additional £7.80 for next day delivery from Additive, but Bambu doesn't offer here next day, even if I'd be happy to pay for it. Basically apart from price I just cannot fault Additive-X at all. But I do decide based on urgency whether to order there or Bambu. For example right now I am waiting for an Additive order as well as Bambu order. Additive stuff I need today, Bambu stuff is nice to have :)
Helpful Report
Posted 1 year ago
Thank you for your feedback, Bambu are currently running some Black Friday deals on filament which we just can't match I am afraid. We also do offer free delivery on orders over £100, the difference is its not 100% guaranteed next day. However we will look into the pricing after the offers end and make sure they match. Thank you for saying you can't fault us as well!
Posted 1 year ago
Excellent service filament arrived next day as quoted. Will definately use again.
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Posted 1 year ago
Thank you for leaving a review we are glad you were happy with our service and happy you would use us again! Happy printing.
Posted 1 year ago
Very happy with our Bamboo Lab P1S printer! It arrived quickly with free delivery, making it cheaper than buying directly from Bamboo Lab. Great communication with constant email updates on delivery status. The printer works perfectly with no issues.
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Posted 1 year ago
Thank you for leaving a review we are glad you are happy with your printer and there isn't any issues! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
I bought a Bamboo Lab A1 Mini and a reel of filament from Additive-X after an online chat with a member of their team. The chat was very helpful, the products arrived very promptly indeed, were solidly pakaged and are excellent. I've since ordered more filament and a finer hot end, all arrived superbly packaged and very promptly. It doesn't get better than that!
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Posted 1 year ago
Thank you for leaving us a review we are glad you were able to help you and happy you bought a printer from us, we are so glad you re-ordered from us as well! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
Great company! Although I haven't used the customer service I've heard from friends it's great. Filament prices are brilliant and so is delivery. Quality is great so I've never needed to return or refund a product. I love Addictive X as it's the only local way to get filament delivered. Email status' were also sent which was great.
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Posted 1 year ago
Thank you for leaving us a review we are glad you like the quality of the products! We are also glad you have heard good things about our customer service. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Excellent very helpful they seem to know their stuff
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Posted 1 year ago
Thank you for leaving us a review we were glad we were able to help you and we also like to think we know our stuff 😆 Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
A very good service i ordered a GRADE B refurbished A1 Combo item and it arrived well packaged with all but the little dust blower in the box . Overall condition of the A1 combo i ordered was good with only a very slight mark to the A1 itself which was only to be expected. Delivery time was excellent and i was informed well via DPD their courier when it was going to be delivered to meboth by phone text and by email I may be ordering another one of the A1 Combo Grade B next month
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Posted 1 year ago
Thank you for leaving a review we are glad you are happy with your printer and glad you would order another one! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
Excellent company and amazing service! I recently bought a 3D printer (which arrived early the next day) and had an issue with it. I emailed the team, and they got back to me within a few minutes. Tessa quickly forwarded me to the technical department, where Craig solved my issue very quickly and managed to get in touch directly with the manufacturers. The whole process was painless and very efficient. I cannot recommend this company enough!
Additive-X Ltd 5 star review on 14th November 2024
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Posted 1 year ago
Thank you for leaving us a review, we are so glad you liked our service and glad we solved your issue quickly. Set up looks great! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
I hadn't been aware of Additive-X until meeting at TCT. Professional setup and responsive to enquiries. All orders have arrived promptly.
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Posted 1 year ago
Thank you for leaving us a review, we are glad you stopped by out stand at TCT! Happy printing.
Posted 1 year ago
Very smooth purchasing experience with Additive-X with fast delivery. Purchased a refurbished A Grade unit and has been running beautifully since setting it up. Will definitely end up returning in the future as they stock high quality materials
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Posted 1 year ago
Thank you for leaving a review we are glad you had a good experience with us, also glad you will buy from us again! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
customer service is amazing
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Posted 1 year ago
Thank you for leaving a review, we are so glad you are happy with our customer service. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
I’ve bought two Bambu printers from Additive-X, both times spent time on the phone to their team chatting through options and they have been honest, open and were happy to chat. I had one minor issue I needed to troubleshoot so emailed them and got a reply within minutes where a quick back and forth ended up solving the issue. Amazing service, great selection of quality products and likely to be back again soon
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Posted 1 year ago
Thank you for leaving us a review, we are so glad you were happy with our service and glad you will be back. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Fast delivery, great value.
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Posted 1 year ago
Thank you for leaving us a review we are glad you were happy with the delivery and value. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Very competively proced products, delivery was next day. Tech support and advice from the team is excellent and the product is good quality. Great company and my go to for printing supplies.
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Posted 1 year ago
Thank you for leaving us a review we are so glad we are your go to! Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Additive X themselves as always are faultless Their decision to change delivery partner however gave me the worst experience. First day the company couldn't be bother to deliver it and said they had tried - I was home all day Second day they left it outside the main flat block doors by the road and said the delivery was "signed for"... Not what you want when you're ordering £140 worth of resin...
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Posted 1 year ago
Firstly thank you for saying your kind words about us. We are so sorry about the courier mess up and do agree it's not what you want and can only apologise, if you paid for delivery please get back in touch for a refund.
Posted 1 year ago
Fantastic service and reasonably priced
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Posted 1 year ago
Thank you for leaving a review, we are glad you like our service! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
I have nothing but praise for the staff at Additive-X Ltd. I had a problem with my first printer, it was sorted out within an hour and the replacement arrived the next day. There have been no problems with the new printer. I can fully recommend them, with an excellent support team should you be unfortunate enough to have a problem. I will certainly buy from them again
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Posted 1 year ago
Thank you for leaving us a review, we are so glad we were able to quickly sort out your issue and thank you saying you would recommend us and we love that you have nothing but praise for us! Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
Ordered tuesday got it next day. I bought printer an extra roll of filament a dry box and a spare dry box caddy, and saved myself £100 in total. I will buy all my filament from them and other accessories. I would recommend them highly.
Additive-X Ltd 5 star review on 24th October 2024
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Posted 1 year ago
Thank you for leaving a review and saying you would recommend us we are so glad you would buy your filament and accessories from us again! Set up of your printer looks great! Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Additive-X Ltd is rated 4.9 based on 653 reviews