Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 609 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you for your quick turn round of my filament order ,i would have liked differant colours but thet are on back order how long would the order take on back order i would like to know more on the new bed plates and how to use them i have recomened the P1S to a friend and he came to Ripon and bourght one thats how much i like your company and service i have a PS1 myself had a few problems but now get some realy good prints Regards Terry”

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Posted 11 months ago

Thank you for leaving a review, we do try to have as many colours in stock sorry we didn't on this occasion. We are glad you like our company and service and thank you for recommending us!

Posted 11 months ago

“Genuinely impressed - thank you. Messaged you guys late Friday afternoon to check stock etc and you were able to get my new 3D printer to me by Saturday afternoon.”

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Posted 11 months ago

Thank you for leaving a review, we are glad you are impressed by us and glad you got your printer so quickly! Happy printing.

Posted 11 months ago

“Have used the 3d printer many times now and have had consistantly good results we are very happy with both value and quality”

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Posted 11 months ago

Thanks for leaving a review, we are glad you are happy with your 3D printer!

Posted 11 months ago

“Excellent service and advice on the phone. Helped with ordering my son's 3d printer, came the next day and further help and advice with filament. Thank you!”

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Posted 11 months ago

Thank you for leaving a review, we are glad you liked our service and happy we could help with getting a printer for your son. Hope he loves it!

Posted 11 months ago

“Very quick service, everything well packed. The reason I knocked one star off is I wasn’t given the cheaper option of standard delivery for some reason making delivery costs a bit steep.”

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Posted 11 months ago

Thanks for your review and glad you like our service. We only have one standard delivery option at £7.80 which has been set due to our courier and packaging costs or free on orders over £100.

Posted 11 months ago

“Excellent company to deal with. I was considering ordering my Bambu P1S direct from Bambu, but had read some horror stories online about LONG delivery times. I found Additive-X on a Google search and they seemed exactly what I was looking for. Not only did the printer come the next day, but they also sent me an email full of useful links to get started with my printer. In addition to the printer, I ordered a few spools of filament, one of which wasn't in stock but was listed as "Available to Order". After a couple of weeks they emailed me to say that they were still waiting for stock, and that I was fine to keep waiting, but offering to switch the order to another kind if I'd prefer. Great customer service, would recommend, and will be using again.”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you made the decision to buy from us! Thank you for saying you would recommend us and glad you will be buying from us again. Happy printing.

Posted 1 year ago

“Very fast and smart support Definitely know what they are doing”

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Posted 1 year ago

Thank you for leaving us a review, we are glad we were able support you. Happy printing!

Posted 1 year ago

“I recently purchased my Bambu Lab X1 Carbon from Additive-X, and the experience was fantastic from start to finish. The team was knowledgeable, friendly, and happy to answer all my questions. The printer arrived quickly and in perfect condition. If you're looking for top-notch 3D printing gear and excellent service, Additive-X is the place to go! Highly recommended.”

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Posted 1 year ago

Thank you for leaving us a review we are glad you had a good experience. Thank you for saying we are the place to go and that you would recommend us! Happy printing.

Posted 1 year ago

“Excellent and fast service, highly recommend! I will be shopping here again!”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you like our service and that you would recommend us. We are also glad to hear that you will be shopping with us again! Happy printing.

Posted 1 year ago

“I ordered some rolls of printer filerment and one was damaged. I contacted them and they sent me a replacement which arrived next day. They were very helpful and a treat to deal with. Excellent company to deal with.”

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Posted 1 year ago

Thank you for leaving us a review, we are sorry about your filament but glad the issue was resolved. Thank you for saying we are excellent to deal with we appreciate it. Happy printing!

Posted 1 year ago

“Amazing customer service”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you are happy with our customer service! Happy printing.

Posted 1 year ago

“Very speedy delivery even over the Christmas period.”

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Posted 1 year ago

Thank you for leaving a review, glad you got speedy delivery! Happy printing

Posted 1 year ago

“Still waiting for my order!”

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Posted 1 year ago

Sorry that you are still waiting for your order, the product you have ordered isn't in stock with ourselves and is on backorder with the manufacturer. When you placed your order a member of the team should have been in contact with you to inform you of this apologies if this wasn't the case.

Posted 1 year ago

“I placed an order a few days prior to Christmas Day and it was delivered before Christmas which was excellent ++++”

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Posted 1 year ago

Thanks for leaving us a review, we are glad to hear that you got your order before Christmas! Happy printing.

Posted 1 year ago

“I hadn't heard of these guys before but I was in the market for a new 3D Printer and I really wanted it that day. Not many places stock it, and the only place relatively local didn't have it in stock. So this was my only option in the moment. It was a fair trek away and I ended up travelling 90 minutes to get there. All country roads and pretty nice areas, so no problem! As I'm about to arrive, I receive a call from their Customer Support confirming that I was picking it up that day - confirmed I was 5 minutes away and she advised she would make the warehouse aware. Phone manner impeccable and very friendly. I get there and the printer is not ready - which is fine, it was only a few minutes from the call. A member of their staff came out when we pressed the bell/buzzer on the desk and we waited for the printer to be brought out. The member of staff (who's name I did not get but is in the company's profile pic - sorry!) asked if we'd like a tour of their manufacturing side. We were taken around their various printers, and had a chat about what they make and what tech is out, really cool and interesting. Again, very friendly. By the time we were done looking around, the printer was ready. As for the machine, well packaged and worked perfectly out the box P1S. Coming from a really old Ender3 this is like magic to me! I'm having a blast with 3D Printing again. Overall happy with Additive-X as a company and shopping experience. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review, we are glad you had a good shopping experience and we hope you enjoyed the tour of our facility. We are glad you like our company and your new P1S. Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“Great company. Ordered new printer from them and some wrong filiment by mistake. However. They offered to send the correct filiment next day. WOW. Customer service is Nulli Secundus More than happy to order from these guys again 👍”

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Posted 1 year ago

Thank you for leaving us a review, we are glad you like our company and service. Sorry about the filament mix up but glad we could sort it out for you. We are also glad that you would order from us again! Happy printing.

Posted 1 year ago

“CSA very helpful regarding my query will definitely order again 😀”

Additive-X Ltd 5 star review on 2nd January 2025

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Posted 1 year ago

Thanks for leaving us a review, we are glad we were able to help you with your query and glad you would order from us again! The printer set up looks great happy printing.

Posted 1 year ago

“Great Company, great service and communication. What they do at this place is on the edge of technical innovation. Great to see. Thank you for supplying my Bambu Carbon X1, I love it.”

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Posted 1 year ago

Thank you for leaving us a review we are glad you like our service and our company! The printer all set up looks great. Thanks for choosing Additive-X and happy printing.

Posted 1 year ago

“Very friendly staff. Had some queries pre and post purchase. Staff on hand to help. Would use these guys again.”

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Posted 1 year ago

Thanks for leaving us a review, we are glad we were able to help with your queries and glad you would use us again! Happy printing.

Posted 1 year ago

“Rang customer support twice before placing my first order - super knowledgable, helpful and friendly. Placed order and received well packaged order on free next day delivery (because the value of the order was over around £100). Price of items was excellent. Will definitely be ordering from AdditiveX again! Thank you for super service :)”

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Posted 1 year ago

Thank you for leaving us a review we are glad to hear that you will be ordering from us again and glad we were able to help you with your first order. Happy printing!

Posted 1 year ago

Additive-X Ltd is rated 4.9 based on 609 reviews