Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 544 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 22nd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great service”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are glad you were happy with our delivery and service. Happy printing!

Posted 6 months ago

“I ordered a Bambu P1S Combo 3d printer and it arrived the next day. Overall it was cheaper than Bambu Labs, who charge £15 for delivery. The printer arrived well packaged and works perfectly.”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with your printer and our delivery. Happy printing!

Posted 6 months ago

“Purchased our Bambu lab P1S combo. Super fast next day delivery. Well packaged. Works perfectly straight out of the box. Popped in unannounced for a collection and had an impromptu tour around the facility. Lovely staff. Nothing was too much trouble. Very impressive facility. Kind regards, Chris & Aija”

Additive-X Ltd 5 star review on 9th May 2025

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Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with the printer and our facility glad you enjoyed the tour! Happy printing.

Posted 6 months ago

“Good experience, got my A1 mini a few weeks ago and no issues at all. Support was quick and helpful when inquiring about my order which was delayed. I will be buying here again eventually if I am in need of another printer, much more helpful than the Bambu site and better shipping fees. My only complaint would be lack of communication when there's stock shortage, when I ordered my A1 Mini it said it was out of stock until a specific day which I was fine with as it was around Easter weekend. I checked the order on that date as I'd had no emails or texts and there was no update there either so I looked at the store page for the A1 mini and the date for stock refill was around 4 days later. I don't mind the delay at all but a simple email or update on the order would be great, if I didn't check the store page I would have been requesting an order cancellation and disputing the order with my bank as I was worried I might have been scammed or something(first time buying here).”

Helpful Report

Posted 6 months ago

Thank you for leaving a review, we are glad you are happy with your printer and our support. We are really sorry about the lack of communication around your order, we do tend to email to inform if they are out of stock but can only apologise as we must have missed this on your order.

Posted 6 months ago

“Used them twice now to order P1S printers. On both occasions there service has been brilliant. Next day delivery (free compared to actual Bambu). Would recommend them for all 3D printer requirements.”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with our service and used us twice. Thank you for also saying that you would recommend us. Happy printing!

Posted 6 months ago

“Fantastic company for buying my upgraded new 3D printer, easy website to follow and good customer service. Have set up the machine with no problems, and will buy all my spare parts and filament from them.”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with your new printer and our customer service. We are also glad that you will continue to buy from us, happy printing!

Posted 6 months ago

“I have used Additive for the last year to purchase my Bambu printers and other accessories. Their customer service, ordering system, and communications are excellent, and their prices are very competitive with other suppliers.”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you our happy with our service and glad you have continued to shop from us over the last year. Happy printing!

Posted 6 months ago

“Very good service and quality”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with our service and quality. Happy printing!

Posted 6 months ago

“Thank you for the speedy and safe delivery of my 3d printer. I have saved for such a long time to buy one so I really appreciated the care to packing it and safe delivery. It was shipped so fast with the filament as well. I also received email with help and support before I got the printer. I am over the moon and enjoying my new hobby and learning new things. Thank you”

Additive-X Ltd 5 star review on 7th May 2025

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Posted 6 months ago

Thank you for leaving us a review, we are so glad you are happy with your new printer. Your prints look great! Happy printing and learning!

Posted 6 months ago

“Wow what an amazing quick service, especially compared to buying direct from Bambu. Very competitive prices and no issues at all.”

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Posted 6 months ago

Thank you for leaving us a review we are glad you are happy with our service and had no issues at all. Happy printing!

Posted 6 months ago

“Brilliant communication and very fast delivery as soon as item was in stock. Fully trust this company for future purchases”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are glad you were happy with our communication and delivery. We are also really glad that you trust us. Happy printing!

Posted 6 months ago

“Brilliant team who go more than the extra mile to make sure you have what you need and understand it. I was even called back by Craig long after he should have left the office. Going the extra mile counts. Thanks TEAM”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with our team and appreciate us going the extra mile. Happy printing!

Posted 6 months ago

“Found this company via Google and have used them twice. Great selection of materials for 3D printing. Excellent customer service, knowledgable and have always exceeded my expectations. I will be using them again. Thank you Additive X Yaseen”

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Posted 6 months ago

Thank you for leaving us a review, we are glad we have exceeded your expectations and that you will be using us again! Happy printing!

Posted 6 months ago

“Very good price and fast delivery”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are glad you are happy with our price and delivery. Happy printing!

Posted 6 months ago

“I am new to 3D printing and knew nothing about the process. I fortunately contacted Additive - X from an internet search. After speaking to Tammy and at least two other people there I found them to be one of the most friendly and helpful companies I have ever dealt with. I have not even received the printer I ordered yet but felt that I had to write this review after having such a pleasant introduction to them. Will certainly be buying everything I need in future from them. Business how it should be done.”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you chose to buy from us and that you found us friendly and helpful. Happy printing!

Posted 6 months ago

“Rangbup late in the day asking if they had a certain part gor my 3D Printer. The young lady who I spoke to was more than helpful, she found the part, I paid for it there and then, she confirmed it was packed and the bext day it was with me. A1 customer service, will be now my main go to place for spares.”

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Posted 6 months ago

Thank you for leaving us a review, we are glad you were happy with our customer service and that you will use us again. Happy printing!

Posted 6 months ago

“This is the first time I have used Additive-X but will be looking to use again in the future. I can definitely recommend. Item in stock at competitive price and delivered quickly. Many thanks Mark”

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Posted 6 months ago

Thank you for leaving a review, we are glad that you will use us again in the future and that you would recommend us! Happy printing.

Posted 6 months ago

“I'm very happy that I purchased my printer from Additive-X. Their customer service is excellent.”

Helpful Report

Posted 6 months ago

Thank you for leaving a review, we are glad you are happy with your purchase and our customer service team. We are sorry that you had to pay twice for one delivery, we will look into this.

Posted 6 months ago

“Realised after ordering filament that the cheapest delivery charge is for next working day, ordered over the Easter bank holiday weekend on a Saturday should have received delivery on the Wednesday next working day to the Tuesday received delivery on the Thursday. £6.80 plus VAT is not cheap especially when they do not adhere to their next working day delivery.”

Helpful Report

Posted 6 months ago

We are very sorry that there was a delay in your order meaning you didn't receive it next day. We are also sorry to hear that you are unhappy with the delivery charges we set these due to the courier etc. If you would like to discuss this any further please reach out to our customer service team on customerservice@additive-x.com or 01765694007

Posted 6 months ago

“since 2022 i have been ordering parts and printers from additive suppliers , from original purchases and delivery i have never had any issues or challanges regarding thier service always polite responsive and quality service and products highly recommend”

Helpful Report

Posted 6 months ago

Thank you for leaving us a review, we are so glad you have been a long term buyer with us we are very grateful and glad that you recommend us and are happy with our service. Happy printing!

Posted 6 months ago

Additive-X Ltd is rated 4.9 based on 544 reviews