Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 741 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

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Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, fast despatch & really good service! Love the little treats that come with my products, especially the chocolate father Xmas! Felt my custom was really appreciated. Would definitely recommend the Company!”

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Posted 9 years ago

“Been using the Remi Cachet hair now for a good couple of years, the hair is amazeballs and you cant fault the customer service. Very rarely will you find a business that will go the extra mile like this company will.”

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Posted 9 years ago

“The product arrived very quickly and in excellent condition. The chocolate gift was a nice surprise.”

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Posted 9 years ago

“Beautiful colour, beautiful hair!”

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Posted 9 years ago

“So I was extremely hesitant when looking for tape in extensions. This was my first time and I had done plenty of research. The prices was really good for the amount of hair you get, I am from Canada though so there is an exchange and I forgot to take into account that there is duties on top of it which is not included in the shipping fee. When I received the hair it was packaged well and it does say remi-cachet Russian Mongolian. I purchased the injection tape hair. I have. It yet installed it, but the hair is beautiful and super soft so I am quite excited to see how it will apply in my hair and how it holds. I would so far recommend this company my shipping arrived 4 business day after I purchased which is super fast.”

Helpful Report

Posted 9 years ago

“I have been ordering from additional lengths for a good few years now. I'm a natural blonde but like to change my hair colour a lot (hence why I order hair extensions as I'm constantly getting it cut) All the mousy blonde to platinum blonde ultra nail tip hair extensions are great! The hair stays soft for the duration of me having them in (about 12-14 weeks for me) However, as previously mentioned I like to dye my hair. I've recently gone a dark brown (#4 for any fellow hairdressers) I thought I'd pay the bit extra for 22" but have to say am very disappointed. I darent take it up with company as previous experience proves how shocking their customer service can be. And also just reading their reviews I can tell they wouldn't care less. Anyway, after the first wash the hair was so knotty!!! I've been using their after care extension products but nothing's working!! I've only had them in 6 weeks and I've just got to get them out! It's hurting my head having to constantly de-tangle them! The hair sheds in the shower and it looks so dry. I then thought maybe I got a bad batch (it happens, I wanted to give them the benefit of the doubt because of how great previous hair has been) so I ordered more, this time in 'natural black' as I've since dyed my hair even darker. Well for a start it's no where near black, it's just a dark brown and from taking them out of the packet to check the colour I can already tell these are gunna be knotty too, I can't even run my fingers through it properly and it's still attached to the packaging so I've not done anything to them! Very upset :( am going to have to exchange them at the very least as it's not the right colour, won't be holding my breath for a refund though”

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Posted 9 years ago

“Fast service fab hair and value for money”

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Posted 9 years ago

“Fantastic customer service & advice,fast delivery & excellent quality hair at an affordable price”

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Posted 9 years ago

“I paid for next day signed for delivery and they never showed up. It's been 4 days now, I called and was told they were left in the letterbox by delivery driver!! So now I am £100 down with no extensions. The customer service team were not the most helpful. Hopefully receiving a call today to rectify this issue.”

Helpful Report

Posted 9 years ago

Hello, Unfortunately in this instance we have to wait until our delivery service partner (Interlink) conducts there investigation as there was a picture of the parcel been posted by the delivery driver. Interlink will contact you through this process so please do reply to any correspondence from them. I will keep you informed of any developments that we hear from Interlink. Many Thanks, Richard General Manager

Posted 9 years ago

“Absolutely disgusted in the way that I have been treat, having been an extremely loyal customer buying all my hair extensions from here for the last 5 years and spending thousands of pounds with them. I had a lady who has been having the ultra tip extensions in for over 12 months now (never had an issue) she wanted to change her colour from light to dark so needed a complete new set. She washed her hair, with all the recommended products as she's always used to find they had gone all dry and frizzy! I contacted the company to discuss what we should do and the customer service was absolutely disgusting, we had to return the hair for them to do all their "tests" on it to be then told that there was nothing wrong with it and we wouldn't be getting a refund. I had to also give my client a refund. £450 worth of money, time and hair down the drain. I have lost all my confidence with this company and will never ever be ordering hair from then again.”

Helpful Report

Posted 9 years ago

“I have been using Additional Lengths clip-in human hair extensions for several years now and absolutely love them. They help me create my sixties 'beehive' look with ease. I wouldn't be without them and they blend so naturally into my own hair that very few people realise that they are add-ons. Ordering is so straightforward and delivery is always very fast. As I now have a natural platinum blonde colour I have found it difficult to find a shade light enough to match. The lightest blonde is the nearest I have come across and a wash in purple hair shampoo brings the shade down to my own colour. I wear these extensions every day and they stand up to rigorous backcombing and styling with copious amounts of hairspray.”

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Posted 9 years ago

“Excellent hair fast delivery highly recommend”

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Posted 9 years ago

“Remy hair is excellent! Very happy with these hair extensions . Thank you”

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Posted 9 years ago

“Struggled with payment, it could've just been one of those things or me! it kept saying Safari couldn't open The page due to server going down. Anyhow persisted I got there in the end! Let's hope next time is smoother !!”

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Posted 9 years ago

“Fantastic service returned an item as I chose the wrong colour it was exchanged immediately. Will definable use again. Mrs Kelly”

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Posted 9 years ago

“Wow - the quality efficiency and value for money of this hair is amazing - you definitely get what you pay for - worth every £1!! Will be ordering again very soon - just need to order myself a remy catchet colour ring first !! Xx”

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Posted 9 years ago

“Wow what can I say I've been won over by remi cachet ultra tips ????????????!! An absolute dream to work with....lays so flat and fans out so you don't get that separate strands look. Will definitely be working with them again.”

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Posted 9 years ago

“Great service and great products”

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Posted 9 years ago

“All good thanks”

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Posted 9 years ago

“Very prompt and friendly service.”

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Posted 9 years ago

Additional Lengths is rated 4.3 based on 741 reviews