Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 741 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

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Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for a year now I wear my clip in extensions every day I curl them, straighten them the quality is amazing. I highly recommend this company for the quality, fast delivery and very good customer service.”

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Posted 8 years ago

“Smells great and leaves hair really soft 😍”

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Posted 8 years ago

“Hair wasn't the colour it wait it would b was getting married and felt it mess my day up with the hair phone to tell am wasn't happy lady on phone was a bitch”

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Posted 8 years ago

Hello Zowie Its such a shame that you have given us a bad review when we sent you exactly what you had ordered. You ordered colour 1b, we sent you 1b, then you called and claimed you were not happy with the colour and asked what can we do. Although you were unhappy, you still proceeded to fit the hair and then complain following fitting. Had you of contacted us after receipt of your goods and explained, we would of happily exchanged the product for you or offered you a full refund when goods were returned unused, but this was not the case. The staff member dealing with you call explained that due to you fitting the hair, we were not able to rectify the colour change for you and explained that they was no fault on our part as we had sent you exactly what you ordered. Unfortunately in such circumstances we are not in a position to resolve this for you as the error was on your part. Many Thanks Sales Team !

Posted 8 years ago

“hair brilliant however the heating tool was double the price compared to amazon”

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Posted 8 years ago

Thank you for your review. :)

Posted 8 years ago

“Lovely, thick extensions ❤️💁🏼”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“The hair is lovely”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Bought as a present”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“super soft, long and thick”

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Posted 8 years ago

“Outstanding customer service when i had a slight order issue it was dealt with amazingly.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“I am so pleased with my hair piece. Looks natural and dont even know i am wearing it.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Always first class service”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“I had some issues with colour 4/18 when the packets were not the same. It took some time to explain and this was a little frustrating but I did value the fact that Richard did his very best to understand the problem. Ultimately the fact that they refunded me in full and as soon as they received the hair back means Im happy to give them 5 stars as it was resolved to my full satisfaction and in line with my expectations as them being ultimately a professional and personable team. I would buy again from them as the quality of the hair is very good and the deliveries / processing always reliable and on time.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“I purchased the injection tape hair and I was really happy with the quality of hair but the tapes are terrible,I shampood my clients hair 3 days later and every tape came apart and the full head slipped out in my hands,I don't mind having to retape them but to be honest for the price the tapes should work,this isn't cheap hair in the slightest,would be great if they came with decent tapes.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Quick delivery, great quality hair”

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Posted 8 years ago

“Great hair quality ,nice and thick. Staff very professional to deal with.”

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Posted 8 years ago

“Was told the item was out of stock.Tried to phone to order another colour but could not get through. On the plus side money was refunded quickly.”

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Posted 8 years ago

“From the customer service to receiving them excellent ,they really are soft lovely colour just what I wanted ,very happy 😊”

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Posted 8 years ago

“Not happy with delivery paid for next Day delivery then it was sent to wrong address my emails were then ignored no apology or nothing i was reccomended but i will never use you again!”

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Posted 8 years ago

“I always get my feathers from here. Always last a long time and they're great colours. Completely worth the money!”

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Posted 8 years ago

Additional Lengths is rated 4.3 based on 741 reviews