Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.00

4.0 Rating 946 Reviews

76 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.0

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to validate voucher and book experience using site”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased you found your voucher easy to validate. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“They were very helpful when I needed to extend the voucher and change what it was for. Also to arrange the booking for the event was handled very efficiently.”

Helpful Report

Posted 2 years ago

Hi Brenda, Thank you for your kind feedback! 😎 We are very glad our customer service team was able to assist you in easily getting your voucher extended. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Family fun”

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Posted 2 years ago

Hi Sally, Thank you for your 5 star feedback! 👍✨ We are very glad you were happy with your voucher, and we hope you all enjoyed your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Hard to get an answer,still not sorted activity are all at least a forty minute drive away Have asked for help to exchange for a meal closer to where i live but no response just get told to sort myself , so i have still not used this present , i wonder how many people just give up and the company gets to keep the money as they never offer to refund or sort for you . sorry but would not use again”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to provide your feedback. I can only apologise for the disappointment you experienced with your initial chosen experience. After reviewing our correspondence, it appears that you reached out to our customer service team enquiring about the voucher exchange process. We promptly responded with a link to our user friendly exchanges website, designed to facilitate easily online voucher exchanges. Unfortunately, we did not receive a response from you. Please know that our customer service team would have been more than happy to assist you further in selecting a different experience. If you would like to proceed with exchanging your voucher for an alternative experience, please do not hesitate to contact me at reviews@activitysuperstore.com. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Afternoon tea lovely!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We are very glad that you were pleased with your afternoon tea. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Activity Superstore has great options at great prices and an easy website to use.”

Helpful Report

Posted 2 years ago

Hi Chanetel, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the options offered and that you found our website easy to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

Dear Divija, We greatly appreciate your feedback. We are delighted to hear that you were satisfied with your experience voucher. However, it seems that the score you provided does not align with your positive comments. If there were any concerns or issues you encountered, please do not hesitate to inform us, and I would be more than happy to thoroughly investigate and ensure any problems are resolved promptly. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“When i was book ny voucher they told they will do everything in 10 working days and will send everything to email all confirmations already pass more then two months and still didnt get anything... And they even dont wanna refund the money... They just washing hands and say sorry we cant help you... Not taking any responsibility jo”

Helpful Report

Posted 2 years ago

Hi, Thank you for providing your feedback. I can only apologise that you were dissatisfied with your experience. However, I am unable to conduct a thorough investigation without specific voucher details. If you could kindly email these to me at reviews@activitysuperstore.com, I will be more than happy to assist you further. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Purchase of tickets was straight forward and easy. The online supplied e-ticket was exchanged at the venue for entry tickets with no fuss or bother. Would certainly use and recommend Activity Superstore for any future plans.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your wonderful feedback! 🙌 We are thrilled that you found purchasing your tickets to be so straight forward and easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Very easy to book, had a wonderful afternoon tea for my husbands birthday!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased you found your voucher easy to book, and we hope you and your husband enjoyed your afternoon tea. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Great company was brought as a wedding gift easy to use with loads of choices Excited to go on my experience in the new year”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your kind feedback! 😎 We are very pleased that you were happy with your wedding gift. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“It was difficult at first to sort out how to use the voucher. In the end the train ride was very good. Our voucher was for a train ride and afternoon tea. This became 2 different experiences at 2 different sites. But overall very good.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We are very glad you found using your voucher to be so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“A Christmas present for us which we found was very easy to use. A two night break in a hotel in Bournemouth. All went really well.”

Helpful Report

Posted 2 years ago

Hi Carole, Thank you for your 5 star feedback! 👍✨ We are very pleased that you found using your voucher so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Sorry to say but we have not used our voucher as yet but hopefully will be doing soon...but the help I received online about how to use it was very helpful so thank you once again....”

Helpful Report

Posted 2 years ago

Hi, Thank you for your wonderful feedback! 🙌 We're thrilled that you found validating your voucher to be so easy, we hope you enjoy your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“The process was easy and helpful. Going to enjoy my Experience”

Helpful Report

Posted 2 years ago

Hi Craig, Thank you for your kind feedback! 😎 We are very glad you found the process of using your voucher to be so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Great experience. Everything was straightforward. Hihgly recommend.”

Helpful Report

Posted 2 years ago

Hi Sabina, Thank you for your 5 star feedback! 👍✨ We are very glad that you were happy with your experience, and found everything to be so straightforward. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Did the weekend pass for BSB superbike at donington Park, easily accessed and it was a birthday present”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We are thrilled you were happy with your superbike experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“excellent customer service and response”

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Posted 2 years ago

Hi Serdar, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“This was brought for a Christmas present for myself and its been amazing, Had no issues, loads of places to book from, had everything we needed for our 2 night stay, perfect hotel actually looking to go back to the same hotel in the Christmas period, Thanks”

Helpful Report

Posted 2 years ago

Hi Danny, Thank you for your 5 star feedback! 👍✨ We are thrilled you have been able to use your christmas present, and found this easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Very easy and secure service”

Helpful Report

Posted 2 years ago

Hi Ella, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with your experience, and found your voucher so easy to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

Activity Superstore Ltd is rated 4.0 based on 946 reviews