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Activity Superstore Ltd Reviews

4.0 Rating 964 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
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4.0
Based on 964 reviews
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Anonymous
Verified Buyer
“Recipient very pleased with the gift experience. Looking forward to her helicopter ride in the new year. Would have given 5 stars but had a problem with the delivery of the voucher. We paid for next day delivery and the voucher didn't arrive until 4 days later so we had an anxious wait as her birthday was the day it arrived. We did contact Activity Superstore and a helpful person on the phone said that they had experienced some delivery problems with a courier. We have now had the postal charge refunded but obviously had the worry as to wether it would arrive in time for her 60th birthday party. Apart from this very good overall. Will use again.”
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Posted 6 months ago
Roz Smith
Verified Buyer
“I will gladly leave a review once you have actually sent the voucher!!!”
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Posted 6 months ago
Anonymous
Verified Buyer
“Recieved voucher quickly,makes a nice present. Thankyou!”
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Posted 6 months ago
Thank you for your glowing feedback! 😎✨ Yasmin The Activity Superstore Team
Posted 6 months ago
Andrew Carpenter
Verified Buyer
“I brought 2 gift getaways for my 2 Daughter's as a Christmas present. Obviously they haven't used them yet but i was very impressed at the prompt service and very quick Delivery of these gift packages and lovely presentation.”
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Posted 6 months ago
Thank you for your fab review, Andrew. We hope your daughters love their Getaways! 🥰✨ Yasmin Activity Superstore Team
Posted 6 months ago
Samuel Smith
Verified Buyer
“Shocking service!! Do not use!!”
Helpful Report
Posted 7 months ago
Morning Samuel, Can you please contact us on customersupport@activitysuperstore.com in order to discuss and allow us to resolve the issues you are facing. We cannot find any direct correspondence with you so think you are dealing with our Experience Partner directly. We look forward to hearing from you. Many thanks. Vicki.
Posted 6 months ago
Rosemary Coleman
Verified Buyer
“No problems but I wish we didn’t have to go on to find free vouchers , and no way to decline the offer if not required .”
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Posted 7 months ago
Sallyann Edwards
Verified Buyer
“I have purchased a two night get away as a Christmas present, so I will not know what the experience is like. But.. If the experience is as good as the purchase it definitely will be wonderful. I ordered on the Tuesday it arrived first class post Thursday. Everything was so simple. Thank you”
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Posted 7 months ago
Scarlet Jane
Unverified Reviewer
“Their attention to detail and genuine care stood out. They didn’t just solve my issue — they made sure it stayed solved.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Avoid using this company at all . unable to book experience. unable to obtain refund ,terrible customer service , just fob you off and then they decide to cut you off in mid correspondence”
Helpful Report
Posted 7 months ago
MARK PARTRIDGE
Verified Buyer
“Great prices and plenty of choice quick delivery service and easy to use site”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Very easy to purchase.voucher came through in less than 10 minutes”
Helpful Report
Posted 8 months ago
Yvonne Fillingham
Verified Buyer
“Not received item yet, but easy to order.”
Helpful Report
Posted 8 months ago
Deborah Collier
Verified Buyer
“So easy to order from and the delivery was very fast. Would use again. Price was brilliant for a deluxe tea for two.”
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Posted 8 months ago
Anonymous
Verified Reviewer
“One of the worst companies if ever dealt with. Many of the experiences that are advertised on the vouchers don't exist any more or are closed. I exchanged the voucher several times for a different experience and faced the same unavailability problem, and even paid extra to try and get one that was suitable - that didn't exist either. I eventually demanded a refund but they refused. The only way to contact them is via email and you wait 2 days for an answer to each question (if you're lucky). You can call them if you upgrade though as they'll happily take your money! Eventually, after weeks of emails they offered me a partial refund which I had to chase several times! All I got from this company was months of stress and frustration. Never again!”
Helpful Report
Posted 9 months ago
Mrs Margaret Hodgson
Verified Buyer
“Loads of choice and good prices. Easy to use website. Bought for a gift so not redeemed yet.”
Helpful Report
Posted 9 months ago
Anthony Swift
Verified Buyer
“Disappointed to see my hotel voucher was more expensive than booking direct.”
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Posted 9 months ago
Annette Lakey
Verified Buyer
“They have been brilliant, their customer service is absolutely wonderful. I made a mistake and ordered email instead of slow mail. I had my order through the post in two days . I would definitely recommend this company's attitude to customer Fantastic”
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Posted 9 months ago
Anonymous
Verified Buyer
“I bought the voucher for a friend who has not yet used it”
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Posted 9 months ago
Yvonne Cox
Verified Buyer
“To be honest, I visited your website by mistake as I have always previously used Red Letter Days. However, I received the gift voucher for a friend much quicker by you than them! I paid extra for a Royal Mail service that took a week instead of 24 hours! My only criticism is I wouldlike gift box choice with you.”
Helpful Report
Posted 9 months ago
Jane
Unverified Reviewer
“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”
Helpful Report
Posted 10 months ago
Activity Superstore Ltd is rated 4.0 based on 964 reviews
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