Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.00

4.0 Rating 956 Reviews

76 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

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4.0

Based on 956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid using this company at all . unable to book experience. unable to obtain refund ,terrible customer service , just fob you off and then they decide to cut you off in mid correspondence”

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Posted 6 months ago

“Great prices and plenty of choice quick delivery service and easy to use site”

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Posted 6 months ago

“Very easy to purchase.voucher came through in less than 10 minutes”

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Posted 6 months ago

“Not received item yet, but easy to order.”

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Posted 7 months ago

“So easy to order from and the delivery was very fast. Would use again. Price was brilliant for a deluxe tea for two.”

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Posted 7 months ago

“One of the worst companies if ever dealt with. Many of the experiences that are advertised on the vouchers don't exist any more or are closed. I exchanged the voucher several times for a different experience and faced the same unavailability problem, and even paid extra to try and get one that was suitable - that didn't exist either. I eventually demanded a refund but they refused. The only way to contact them is via email and you wait 2 days for an answer to each question (if you're lucky). You can call them if you upgrade though as they'll happily take your money! Eventually, after weeks of emails they offered me a partial refund which I had to chase several times! All I got from this company was months of stress and frustration. Never again!”

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Posted 7 months ago

“Loads of choice and good prices. Easy to use website. Bought for a gift so not redeemed yet.”

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Posted 7 months ago

“Disappointed to see my hotel voucher was more expensive than booking direct.”

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Posted 7 months ago

“They have been brilliant, their customer service is absolutely wonderful. I made a mistake and ordered email instead of slow mail. I had my order through the post in two days . I would definitely recommend this company's attitude to customer Fantastic”

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Posted 7 months ago

“I bought the voucher for a friend who has not yet used it”

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Posted 8 months ago

“To be honest, I visited your website by mistake as I have always previously used Red Letter Days. However, I received the gift voucher for a friend much quicker by you than them! I paid extra for a Royal Mail service that took a week instead of 24 hours! My only criticism is I wouldlike gift box choice with you.”

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Posted 8 months ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 8 months ago

“The activity has not taken place yet. I bought it as a birthday gift for a special birthday. I hope it is as exciting as it sounds.”

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Posted 8 months ago

“Still haven't received the vouchers”

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Posted 9 months ago

“I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.”

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Posted 9 months ago

“Easy to do, not activated or used. Voucher yet though.”

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Posted 9 months ago

“+16154141562 Help Me Recover My Lost Cryptocurrency From A Scam”

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Posted 9 months ago

“Awful. I purchased an experience for a birthday, activated the voucher and gave the date for booking and have not heard anything and its not confirmed. Its a lot of money not to receive confirmation or any communication since the first one where you took my money. I have followed up to see if this has been booked (its something I am treating someone too and now I don't know if ive lost money or what). Please confirm or refund. Even just an acknowledgement would be appreciated”

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Posted 9 months ago

“My order did not go through properly and my friend never received the email. I immediately emailed customer service and no one responded, still haven’t heard from them, but they sure took my money. Never using this website again.”

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Posted 9 months ago

“I left my present buying way too late, totally my fault, spent a long time finding somewhere that offered same day dispatch and special delivery, you had to order by 2pm to get same day dispatch, or you could get the gift (a subscription) sent via email. I would have had the email except I was just within the timeframe and having a physical item is nicer, so I paid for the package and the additional £7.99 delivery. The order went through a couple of minutes before 2pm. I kept checking for a dispatch notification, only to get a ‘thanked for your order’ notification at nearly 4pm, I tried to contact them as at this point it’s clear they aren’t going to ship, I asked if I could instead receive the email subscription as the birthday was the following day (Sat) only to get an ‘out of hours’ response. So no gift, either physical or by email, I wasn’t contacted and there was nowhere to add in the date I needed to receive it by. So it was an incredibly embarrassing day to not have a birthday gift. And if I wasn’t going to receive it in time, I could have ordered from anywhere. Don’t offer a service you can’t fulfil.”

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Posted 9 months ago

Activity Superstore Ltd is rated 4.0 based on 956 reviews