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Activity Superstore Ltd Reviews

4.0 Rating 939 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 939 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Activity Superstore Ltd Reviews
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Rosemary Coleman
Verified Buyer
“No problems but I wish we didn’t have to go on to find free vouchers , and no way to decline the offer if not required .”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I bought the voucher for a friend who has not yet used it”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Easy to do, not activated or used. Voucher yet though.”
Helpful Report
Posted 3 months ago
Olena Pravin
Unverified Reviewer
“+16154141562 Help Me Recover My Lost Cryptocurrency From A Scam”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Bought an afternoon tea voucher as a gift (sadly, the personal message wasn’t on it but I noticed and included my own). However, the service was amazing….i ordered online at approx 2pm on Tuesday and it arrived in the post on Wednesday. As it’s a gift, I’ve no idea how easy it is to use.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“It was relatively quick but I did find it confusing knowing what to do next about booking my experience. There seem to be a lot of steps to go through before that.”
Helpful Report
Posted 10 months ago
Pat Alford
Verified Buyer
“It was easy enough to order an experience. I opted for an experience to be emailed to my friend. I asked for it to be emailed on a specific day. My only criticism is that I did not get any notification that it had been emailed, so had to message my friend to check they had received it.”
Helpful Report
Posted 11 months ago
We appreciate your thoughtful review Pat and are glad you had a great experience with us! We appreciate your feedback and we will pass this onto the relevant department for future improvements 👍🌟 Kind regards, Activity Superstore
Posted 11 months ago
MRS K ASH
Verified Buyer
“My friend recommended this for my son, she done it for her son and he really enjoyed the cars, He's just passed his test and this is the perfect gift for him, can't wait to see his face Christmas morning,”
Helpful Report
Posted 1 year ago
Anita Costello
Verified Buyer
“Lovely little flat with really pleasant patio area. Very clean & well maintained.”
Helpful Report
Posted 1 year ago
Mr Timothy Scorer
Verified Buyer
“I wanted a voucher for a birthday gift. The birthday is on Wednesday. Obviously a lot of water still needs to go under the bridge before I can give you any other feedback. END”
Helpful Report
Posted 1 year ago
Mrs Karen Williams
Verified Buyer
“Easy to use looks great”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“My only problem is that there isn’t much choice in and around Birmingham area without travelling witch is not easy to get to thank you”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Once the process of validating the vouchers has been done ( keep your receipts) the company was prompt to make contact and book the experience in ! There are always several options to improve and enhance the experience as well as options to extend the voucher to give plenty of time.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“My Son gave us a 2 Night Getaway with Afternoon Tea which he had purchased in a Store. So when I tried to activate it they required a receipt which my Son no longer had. I Emailed Customer Service which were so helpful and asked me to send a copy of the purchase on my Son's bank statement. Which between us we managed to do. If purchasing from a store always keep the receipt. Customer Service was excellant and the booking process easy.”
Helpful Report
Posted 1 year ago
Yasmin Mills
Verified Reviewer
“Good Customer Service as my personalised gifts arrived broken so had to contact for a replacement and was very efficient.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“My experience was easy to book and the advisors replied quickly for my query’s”
Helpful Report
Posted 1 year ago
Hannah Clifford
Verified Reviewer
“Easy to navigate and plenty of options, but would be better if you could put in your post code to locate nearest activities rather than searching by area.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Was able to spend voucher without any issue. Small time delay before receiving confirmation, but Activity Superstore explained this was down to the venue rather than themselves. Overall, a good booking experience.”
Helpful Report
Posted 1 year ago
Craig Scobie
Unverified Reviewer
“was a bit of a faf getting it set up to begin with but once i got it done was all fine”
Helpful Report
Posted 1 year ago
Natasha
Verified Reviewer
“Received a voucher as a gift that was for a two night break with afternoon tea, was very limited on where actually accepted the voucher using both parts of the voucher which doesn’t say this when buying the voucher as a gift or actually on the voucher it’s self that it is two separate experiences, however customer service for activity superstore was helpful when contacted and sent over a list of hotels that did accept both parts of the voucher so it could be used altogether”
Helpful Report
Posted 1 year ago
Activity Superstore Ltd is rated 4.0 based on 939 reviews
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