Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.00

4.0 Rating 947 Reviews

76 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.0

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My original gift was a Steam Train Experience for Two. When I researched online, I found that the nearest heritage railway was over 100 miles away. I therefore exchanged this for an Afternoon Tea with no problem at all. We eventually enjoyed a delicious tea at the George Hotel in Wallingford which was just 8 miles from where we live. Excellent service and would definitely use again.”

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Posted 2 years ago

Hi Alan, Thank you for your 5 star feedback! 👍✨ We are very pleased you were easily able to exchange your voucher over to a more suitable experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Great experience from start to finish.”

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Posted 2 years ago

Hi, Thank you for your wonderful feedback! 🙌 We are very glad that you were happy with the experience you took. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Great choice of thing to do”

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Posted 2 years ago

Hi Steve, Thank you for your positive feedback! 🙂 We are very glad you were happy with the range of choices you had on your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Brilliant!”

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Posted 2 years ago

Hi Rhys, Thank you for your kind feedback! 😎 We are very glad you were happy with your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Living in the far South West of England meant that finding a suitable location to take part in our chosen activity was not as straightforward as the purchaser probably anticipated. However, because the Activity Superstore system allows you to 'research' online without fully committing to booking until you have found the 'right' venue it did take the stress out of the process. Very pleased to say our final choice proved to be a great success - Afternoon Tea at The Kitchen on Silver Street in Ilminster.”

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Posted 2 years ago

Hi Brian, Thank you for your 5 star feedback! 👍✨ We are very pleased that you were able to find a suitable location for your experience, and that you were happy with this. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“The hotel was a disaster, the room we booked was supposed to have a bath and we had agreed to pay a supplement for superior room. We were then moved to a room with a bath but this was not a superior room. This was a present for my husbands 50th birthday and it really spoilt the experience. There were other guests that refused to stay due to their rooms being dirty too. It’s a shame that the hotels chosen to pick from are not up to standard.”

Helpful Report

Posted 2 years ago

Hi, We appreciate your feedback. We sincerely regret to hear that the standard of your venue did not meet your expectations. Please note that the information provided for this location specifies ‘This is a two-night stay for two people in a double en suite room, room only.’ Any additional supplements or upgrades are at the discretion of the supplier, and we cannot comment on this. Regarding the cleanliness of the room, we apologies for any inconvenienced caused. If possible, could you please share any pictures you took with us at reviews@activitysuperstore.com. This will greatly assist us in promptly investigating this matter. Thank you for your understanding. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“With Activity Superstore I was able to change my activity on line and I found this a relatively easy process. Everything was confirmed by email so that I knew I hadn't made a mistake.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for your positive feedback! 🙂 We are very glad that you were happy with the exchange process with your voucher, and that you were able to complete this with ease. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Helped sort my issue very quickly as I didn't have a gift receipt, customer service was spot on! Would use again definitely.”

Helpful Report

Posted 2 years ago

Hi Ben, Thank you for your kind feedback! 😎 We are very pleased we were able to assist you in getting any issues you had fixed quickly. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Bought this for my friends, and they loved it :)!”

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Posted 5 years ago

“We cannot redeem the voucher code. I have called, emailed and even travelled down to the wetland centre and no-one knows how to set up the membership. So it was a complete waste of money.”

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Posted 5 years ago

“Product availability was good website easy to use very painless process thank you”

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Posted 5 years ago

“Everything was clear and easy to use, service was prompt. A hassle free experience.”

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Posted 5 years ago

“The gift was truly amazing for the price and thoroughly enjoyed by the recipient”

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Posted 5 years ago

“Great service I shop here regular”

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Posted 5 years ago

“Where’s my activity that I’ve paid £80 for and had nothing from your company at all.”

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Posted 5 years ago

“Easy to use website- vouchers delivered next !”

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Posted 5 years ago

“Delivery great.packaging lovely.our son was really pleased with it.”

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Posted 5 years ago

“Recieved my Activity gift quickly, amd well presented. Thank you”

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Posted 5 years ago

“Purchase Adrenalin rush for 2 for a birthday present for a friend. Very easy to order with a lot of details given. Received the voucher which was beautifully presented. Delivery was faster than expected.”

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Posted 5 years ago

“Quick and easy to book and payment options available. Quick confirmation too”

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Posted 5 years ago

Activity Superstore Ltd is rated 4.0 based on 947 reviews