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Activity Superstore Ltd Reviews

4.0 Rating 980 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 980 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 85%
Customer Service
Communication Channels
Email, Telephone
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Anonymous
Verified Buyer
“They are always helpful, and have enjoyed many lovely short breaks through them.”
Helpful Report
Posted 3 days ago
Paul McMahon
Verified Buyer
“The website is very user-friendly. The choice of activities is excellent, and purchase and delivery are quick and simple.”
Helpful Report
Posted 6 days ago
Luke Read
Verified Buyer
“I haven't receive my order in time for my friend's wedding, so I had to go without a gift I we'll now have to give it to them when it arrives. So i'm not happy i won't be ordering from you again.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Easy and quick to book the experience, no issues at all”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Used this company as I like to support smaller companies. Had to call and chase as went over the 48 hour response period. I have been booked into the activity that offers 3 cocktails, when the website clearly says 4 cocktails. I’ve challenged and now response, the event is in 2 days. Disappointing as I probably won’t use again. It feels like you have booked us in the for the cheaper ticket and pocketed the rest.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Bought/redeemed vouchers a week ago and have had no response. I believe this company may be a scam judging from other reviews. I will learn to do my research before purchasing in future. Refund request is in place but I suspect this will not be forthcoming AVOID!!!!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I ordered a paintball experience on 5th August and paid £7.99 for next day delivery. It is now the 11th August and I have still not received the voucher package. I sent an email to say I hadn’t yet received it and am still waiting for a response! No communication from the company and now way of tracking once ordered. Very disappointing customer service”
Helpful Report
Posted 2 months ago
Lucia Taylor
Verified Buyer
“This is the second time I have used Activity superstore and each time happy with the outcomes. I was able to speak to a real person who was friendly and helpful able to answer my enquiry. I was able to place my request.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“While the purchasing process was reasonably straightforward, I tried to do have an email sent to the recipient of the experience. Unfortunately, trying to select the date was challenging using my mobile. Not sure if it was my phone's set up or the website.”
Helpful Report
Posted 3 months ago
Kenneth Lord
Verified Buyer
“Soon found what we were looking for, helpful staff and easy booking process”
Helpful Report
Posted 3 months ago
Jennifer M Hitchings
Verified Buyer
“I've used Activity Superstore a few times and they've always been good for value. The website does have problems when it comes to payment, resulting in me receiving (and paying for) duplicate vouchers. I am still waiting for that to be rectified, though I am confidant it will be as customer service has been good in the past.”
Helpful Report
Posted 3 months ago
Rebecca Kirby
Verified Buyer
“Buying the activity is quick and easy but booking them after purchase is awful. You have to request dates then wait for confirmation. I’ve been waiting 5 days now and still haven’t had my booking date confirmed. Will not be buying again”
Helpful Report
Posted 3 months ago
Dawn Smith
Verified Buyer
“Managed to dirt problem I had booking very quickly 👍”
Helpful Report
Posted 4 months ago
Jacqueline Jory
Verified Buyer
“The activities are of good value. They are easy to order and easy to use! A good variety of activities are on offer. There is something for everyone!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I paid for next day delivery, an extra £7.99, but the voucher arrived 3 days later. This was a waste of money. Please don’t advertise a service if you are not going to provide it. Having said that, it is a gift so I am happy with the presentation to give as a gift, so thank you for that. I hope my husband enjoys it.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I bought this a gift so haven't used the voucher yet. The ordering and delivery was very smooth and efficient. The printed voucher is of good quality and professional.”
Helpful Report
Posted 4 months ago
Sandra Lewis
Verified Buyer
“Easy to use, lots of information, easy to order, cane within a couple of days. Great service thank you”
Helpful Report
Posted 4 months ago
Shany Reichel
Unverified Reviewer
“Their professional approach ensured everything was handled quickly and efficiently.”
Helpful Report
Posted 4 months ago
Shany Reichel
Unverified Reviewer
“Their professional approach ensured everything was handled quickly and efficiently.”
Helpful Report
Posted 4 months ago
Bruce Swan
Verified Buyer
“Very good choice of gifts .”
Helpful Report
Posted 4 months ago
Activity Superstore Ltd is rated 4.0 based on 980 reviews
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