Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.02

4.0 Rating 929 Reviews

77 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.0

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

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“Disappointed to see my hotel voucher was more expensive than booking direct.”

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Posted 5 days ago

“They have been brilliant, their customer service is absolutely wonderful. I made a mistake and ordered email instead of slow mail. I had my order through the post in two days . I would definitely recommend this company's attitude to customer Fantastic”

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Posted 1 week ago

“I bought the voucher for a friend who has not yet used it”

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Posted 2 weeks ago

“To be honest, I visited your website by mistake as I have always previously used Red Letter Days. However, I received the gift voucher for a friend much quicker by you than them! I paid extra for a Royal Mail service that took a week instead of 24 hours! My only criticism is I wouldlike gift box choice with you.”

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Posted 2 weeks ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 4 weeks ago

“The activity has not taken place yet. I bought it as a birthday gift for a special birthday. I hope it is as exciting as it sounds.”

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Posted 1 month ago

“Still haven't received the vouchers”

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Posted 1 month ago

“I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.”

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Posted 1 month ago

“Easy to do, not activated or used. Voucher yet though.”

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Posted 1 month ago

“+16154141562 Help Me Recover My Lost Cryptocurrency From A Scam”

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Posted 1 month ago

“Awful. I purchased an experience for a birthday, activated the voucher and gave the date for booking and have not heard anything and its not confirmed. Its a lot of money not to receive confirmation or any communication since the first one where you took my money. I have followed up to see if this has been booked (its something I am treating someone too and now I don't know if ive lost money or what). Please confirm or refund. Even just an acknowledgement would be appreciated”

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Posted 1 month ago

“My order did not go through properly and my friend never received the email. I immediately emailed customer service and no one responded, still haven’t heard from them, but they sure took my money. Never using this website again.”

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Posted 2 months ago

“I left my present buying way too late, totally my fault, spent a long time finding somewhere that offered same day dispatch and special delivery, you had to order by 2pm to get same day dispatch, or you could get the gift (a subscription) sent via email. I would have had the email except I was just within the timeframe and having a physical item is nicer, so I paid for the package and the additional £7.99 delivery. The order went through a couple of minutes before 2pm. I kept checking for a dispatch notification, only to get a ‘thanked for your order’ notification at nearly 4pm, I tried to contact them as at this point it’s clear they aren’t going to ship, I asked if I could instead receive the email subscription as the birthday was the following day (Sat) only to get an ‘out of hours’ response. So no gift, either physical or by email, I wasn’t contacted and there was nowhere to add in the date I needed to receive it by. So it was an incredibly embarrassing day to not have a birthday gift. And if I wasn’t going to receive it in time, I could have ordered from anywhere. Don’t offer a service you can’t fulfil.”

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Posted 2 months ago

“They took money but we were unable to redeem the voucher because it required calling them and the number given did not work. Customer service were slow to respond and refused to refund. When pressed they started making claims they had no record of an attempted call and couldn't claim back from the supplier. Their tone was rude and dismissive, showing absolutely no respect for customers or acknowledging their own poor system of requiring phone calls and clearly a faulty number. This company does not deserve your business. They have scammed me out of £70 and refuse to rectify the situation appropriately.”

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Posted 2 months ago

“Bought an afternoon tea voucher as a gift (sadly, the personal message wasn’t on it but I noticed and included my own). However, the service was amazing….i ordered online at approx 2pm on Tuesday and it arrived in the post on Wednesday. As it’s a gift, I’ve no idea how easy it is to use.”

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Posted 2 months ago

“Good clear website easy to order delivery on time”

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Posted 2 months ago

“Frist time done this well please that I done it.did for my dad for father's day .”

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Posted 2 months ago

“It is not value for money, it's a giant rip off. I had a voucher for my birthday - on Activity Superstore website they describe it as a 2 or 3 course meal including a drink (wine, beer or soft drink), courses depending on location & for 2 people - £49. The location - Karma Sanctum Soho London at their WH restaurant. Well, they were charging £18pp for what they call an "Express Lunch" which was FAR from the meal described on Activity Superstore & £13 cheaper if you went direct instead of through Activity Superstore! It's gets more ridiculous. Our "lunch" was actually 3 Japanese octopus balls snack size & our main was one small skewer of fried chicken - yep 1 skewer!!! No drink included. TOTAL RIP OFF FOR £49 - don't trust Activity Superstore, they're selling snacks as a meal.”

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Posted 3 months ago

“Very happy with the service provided”

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Posted 3 months ago

“I could not find the recipient details section when booking an E Voucher. Both addresses are my own I contacted you and was asked to sent the recipient details, so the voucher could be sent TO MY EMAIL!!!!. This has been sent to me. What a system! An unhappy customer.”

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Posted 3 months ago

Activity Superstore Ltd is rated 4.0 based on 929 reviews