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Activity Superstore Ltd Reviews

4.1 Rating 875 Reviews
79 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.1
Based on 875 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Wendy Milnes
Verified Buyer
“very easy to navigate around the webpage and find what you are looking for”
Helpful Report
Posted 2 days ago
L I Clark
Verified Buyer
“Very good site”
Helpful Report
Posted 3 days ago
Emma Shaw
Verified Buyer
“I made a mistake when ordering by putting my old address and they corrected with no issues what so ever. I thought it was going to be a nightmare and probably lose my money and gift but it was corrected within 24 hours thank you so much”
Helpful Report
Posted 3 days ago
Beverley Somma
Verified Buyer
“Great Xmas present with super fast delivery and reasonably priced. Would definitely recommend”
Helpful Report
Posted 4 days ago
Karon Skuse
Verified Buyer
“The website was easy to use, with a vast array of different experiences. Furthermore I was very pleased to be able to use a discount code.”
Helpful Report
Posted 5 days ago
Anonymous
Verified Buyer
“Very good quality and good fit”
Helpful Report
Posted 5 days ago
Shannon Bunch
Verified Buyer
“I booked a two night get away hoping to go away in 18 days time, after activating my voucher I then picked a hotel from the list provided from a site called use my gift. I then received an email to contact a company to book in my dates for the hotel after contacting the company that activity superstore told me to contact they said they can’t help me because they no longer have a contract with activity superstore, I’m now trying to contact customer support but no response as of yet. Hopefully they sort it out but I’m not sure I would use them again as I needed to book the hotel 2 weeks In advance and now there won’t be enough time”
Helpful Report
Posted 6 days ago
Alan Procter
Verified Buyer
“Seamless Good selection of events Very reasonably priced unlike some (virgin) Recommend 👍🏻😃”
Helpful Report
Posted 1 week ago
Maria Davies
Verified Buyer
“Ordered online gift voucher arrived following day very quick delivery.”
Helpful Report
Posted 1 week ago
Margaret Melrose
Verified Buyer
“Still not received item not very happy about this either resend product or refund me my money as this is a christmas present”
Helpful Report
Posted 1 week ago
I am sorry to read that you have not received your E-vchr, as this was originally sent on 1st December. I have just resent it so please do check your junk /spam folders as well as your inbox, just in case. If it doesn't arrive we can either send it to a different email for you, or pop it in the post.
Posted 3 days ago
Thomas
Verified Reviewer
“Claiming the gift can be a deliberately difficult and slow process. For me and my family we had to email the company with the gift-givers *credit card statement* to 'prove' their purchase; and the replies were so slow that the activity type we had committed to claim (just a *burger meal!) was unavailable by the time we had the required details. A request to extend the claim period by just a week was refused, and we were told that we would have to pay extra, just to make up for the delay in their admin! It's likely that their business model relies on making a profit from all the people that don't claim because of the inconvenient/unimpressive options and the hassle invoved in claiming. AVOID THIS COMPANY. Just take your friend out for a meal instead.”
Helpful Report
Posted 1 week ago
Craig Procter
Verified Buyer
“Once again I have used A,S,l for giving family members something special for Christmas and have bought vouchers for some big birthdays too. Big choice and easy to order.”
Helpful Report
Posted 1 week ago
Raymond Thomas
Verified Buyer
“Hi Delivery quite quick i have bought 2 lots great price I cannot tell you about them at this moment as they are Xmas gifts i will do another review in the new year”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Purchase a voucher from here. Going through payment was easy although I couldn't see delivery address until after and it had my old address. No way to cancel or call customer service had to either email (which took up to two days for a reply) or book a call back which was allocated slots. Messaged them and got a reply 2 days later and ask for call back. First one I admittedly missed so rescheduled and they never rang me back. Ultimately my voucher was sent to my old address with 3 days so wasn't able to resolve anything before the quickness of delivery. Luckily the new owner has been in touch but not always the case”
Helpful Report
Posted 1 week ago
Christine Dougall
Verified Buyer
“Good choice & value for money with Cyber offers. Efficient postal service.”
Helpful Report
Posted 1 week ago
Anne Hollis
Verified Buyer
“Nice and quick, arrived within 24hrs. Dissapointed that there was no envelope to present them in apart from the one they all arrived in. And as there were no markings on them they all had to be torn open to find out which was which. also personal message on all four gifts ordered was not written as I asked so that no-one will know who they were from.”
Helpful Report
Posted 1 week ago
Mrs Denise Smith
Verified Buyer
“Had a technical issue purchasing from the website but an email/ phone call to customer support was all that was needed . A very helpful person dealt with the problem & the vouchers were promptly dispatched for me to give as gifts for Christmas. Too early to know how the recipients got on/ enjoyed the experience but so far very happy.”
Helpful Report
Posted 1 week ago
Lynn Roberts
Verified Buyer
“I’m upset about the charge if my granddaughter does not go back so see results . She is 13 and very bad at doing the right thing ! To the point where I might not give her the gift !”
Helpful Report
Posted 1 week ago
Libby Hutchins
Verified Buyer
“Ordered Friday morning and it arrived perfectly 24 hours later! Hugely impressed at the ease of ordering and the speed in which it was dispatched and delivered!”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Bought the voucher for a gift so can’t comment on how it is to redeem it. However, the choice of vouchers is extensive and the ordering process very straightforward. Delivery by Royal Mail was free and arrived the next day.”
Helpful Report
Posted 2 weeks ago
Activity Superstore Ltd is rated 4.1 based on 875 reviews
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