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Activity Superstore Ltd Reviews

4.0 Rating 977 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 977 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
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Scarlet Jane
Unverified Reviewer
“Their attention to detail and genuine care stood out. They didn’t just solve my issue — they made sure it stayed solved.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Avoid using this company at all . unable to book experience. unable to obtain refund ,terrible customer service , just fob you off and then they decide to cut you off in mid correspondence”
Helpful Report
Posted 10 months ago
MARK PARTRIDGE
Verified Buyer
“Great prices and plenty of choice quick delivery service and easy to use site”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very easy to purchase.voucher came through in less than 10 minutes”
Helpful Report
Posted 11 months ago
Yvonne Fillingham
Verified Buyer
“Not received item yet, but easy to order.”
Helpful Report
Posted 11 months ago
Deborah Collier
Verified Buyer
“So easy to order from and the delivery was very fast. Would use again. Price was brilliant for a deluxe tea for two.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
“One of the worst companies if ever dealt with. Many of the experiences that are advertised on the vouchers don't exist any more or are closed. I exchanged the voucher several times for a different experience and faced the same unavailability problem, and even paid extra to try and get one that was suitable - that didn't exist either. I eventually demanded a refund but they refused. The only way to contact them is via email and you wait 2 days for an answer to each question (if you're lucky). You can call them if you upgrade though as they'll happily take your money! Eventually, after weeks of emails they offered me a partial refund which I had to chase several times! All I got from this company was months of stress and frustration. Never again!”
Helpful Report
Posted 1 year ago
Mrs Margaret Hodgson
Verified Buyer
“Loads of choice and good prices. Easy to use website. Bought for a gift so not redeemed yet.”
Helpful Report
Posted 1 year ago
Anthony Swift
Verified Buyer
“Disappointed to see my hotel voucher was more expensive than booking direct.”
Helpful Report
Posted 1 year ago
Annette Lakey
Verified Buyer
“They have been brilliant, their customer service is absolutely wonderful. I made a mistake and ordered email instead of slow mail. I had my order through the post in two days . I would definitely recommend this company's attitude to customer Fantastic”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I bought the voucher for a friend who has not yet used it”
Helpful Report
Posted 1 year ago
Yvonne Cox
Verified Buyer
“To be honest, I visited your website by mistake as I have always previously used Red Letter Days. However, I received the gift voucher for a friend much quicker by you than them! I paid extra for a Royal Mail service that took a week instead of 24 hours! My only criticism is I wouldlike gift box choice with you.”
Helpful Report
Posted 1 year ago
Jane
Unverified Reviewer
“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”
Helpful Report
Posted 1 year ago
Barbara Gould
Verified Buyer
“The activity has not taken place yet. I bought it as a birthday gift for a special birthday. I hope it is as exciting as it sounds.”
Helpful Report
Posted 1 year ago
Caroline James
Verified Buyer
“Still haven't received the vouchers”
Helpful Report
Posted 1 year ago
Parker Rose
Verified Reviewer
“I’m incredibly grateful! Mrs. Presley Jossie and her team went above and beyond to help me secure my refund.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to do, not activated or used. Voucher yet though.”
Helpful Report
Posted 1 year ago
Olena Pravin
Unverified Reviewer
“+16154141562 Help Me Recover My Lost Cryptocurrency From A Scam”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Awful. I purchased an experience for a birthday, activated the voucher and gave the date for booking and have not heard anything and its not confirmed. Its a lot of money not to receive confirmation or any communication since the first one where you took my money. I have followed up to see if this has been booked (its something I am treating someone too and now I don't know if ive lost money or what). Please confirm or refund. Even just an acknowledgement would be appreciated”
Helpful Report
Posted 1 year ago
Darina Mineva
Verified Buyer
“My order did not go through properly and my friend never received the email. I immediately emailed customer service and no one responded, still haven’t heard from them, but they sure took my money. Never using this website again.”
Helpful Report
Posted 1 year ago
Activity Superstore Ltd is rated 4.0 based on 977 reviews
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