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Activity Superstore Ltd Reviews

4.0 Rating 944 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 944 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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Lynn Roberts
Verified Buyer
“I’m upset about the charge if my granddaughter does not go back so see results . She is 13 and very bad at doing the right thing ! To the point where I might not give her the gift !”
Helpful Report
Posted 11 months ago
Libby Hutchins
Verified Buyer
“Ordered Friday morning and it arrived perfectly 24 hours later! Hugely impressed at the ease of ordering and the speed in which it was dispatched and delivered!”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Bought the voucher for a gift so can’t comment on how it is to redeem it. However, the choice of vouchers is extensive and the ordering process very straightforward. Delivery by Royal Mail was free and arrived the next day.”
Helpful Report
Posted 11 months ago
James Brady
Verified Buyer
“I specifically selected physical gift box the website has issues on my browser refreshed several times and checked out with digital version. I reached out and did not recieve a responce so have opened paypal dispute.”
Helpful Report
Posted 11 months ago
Paul Arnell
Verified Buyer
“A great selection of activities and at such good prices”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very easy to order and voucher came quickly. Thanks”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Good information”
Helpful Report
Posted 11 months ago
Dave John
Verified Buyer
“Everything about the activity purchase was simple, whether by email or phone. In fact the Office team were extremely pleasant and professional to deal with. I'll be back!”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“It was relatively quick but I did find it confusing knowing what to do next about booking my experience. There seem to be a lot of steps to go through before that.”
Helpful Report
Posted 11 months ago
Brenda Shipp
Verified Buyer
“I purchased this as a present the process was easy and the delivery very speedy thank you”
Helpful Report
Posted 11 months ago
Barry Taylor
Verified Buyer
“When ordering I asked for one of the two items ordered to carry the names of Ray and Ann for whom it is a Christmas present, unfortunately you did not do so.”
Helpful Report
Posted 11 months ago
Lynn Parfitt
Verified Buyer
“It was easy to negotiate the website. There are numerous adventures and activities to choose from. I am delighted with both my purchases”
Helpful Report
Posted 11 months ago
Richard Calcott
Verified Buyer
“Activity which has been ordered for yesterday has still not arrived”
Helpful Report
Posted 11 months ago
Thank you for your feedback. I can see that we have been in touch and amended your email address in order to resend the Evchr. I do hope this was then received promptly.
Posted 11 months ago
Allan Rennard
Verified Buyer
“A great variety of activities to choose from for Christmas presents at value prices. Ideal put a smile on faces, to give family and friends a break or an experience.”
Helpful Report
Posted 11 months ago
Lynne Whitmore
Verified Buyer
“Great service”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Easy to purchase and quick to respond to email queries”
Helpful Report
Posted 11 months ago
Donna Carroll
Verified Buyer
“Great gift and price but really disappointed that my personalised gift note/ card wasn’t included. No response to my email asking if they could provide one.”
Helpful Report
Posted 1 year ago
Thank you for your feedback Donna, Please may you kindly reach out to us Customersupport@activitysuperstore.com and we will be happy to get this resent for you with the message you wish to attach. Best wishes, Activity Superstore
Posted 1 year ago
JEANETTE RHODES
Verified Buyer
“Easy to order and was delivered the next day. I emailed customer service to say that only one of my gift experiences had arrived and received a prompt reply saying the other one was sent separately and it came first thing the next day. Will definitely use again.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic feedback Jeanette! We are glad to hear our customer service team dealt with your query promptly and efficiently😁👍 Kind regards, Activity Superstore
Posted 1 year ago
Barry Horton
Verified Buyer
“I have just ordered as a present for my niece and nephew a Two Night Getaway at a very reasonable price. The online ordering process was very straightforward and I received in the post the very next day the Voucher for them to activate at any time in the next 18 months or so. I have purchased these before for them and they have invariably been well satisfied with the hotels or guest houses chosen.”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful review Barry! We're thrilled to hear that you had such a positive experience with us. 🥰 Kind regards, Activity Superstore
Posted 1 year ago
Emma Sugden
Verified Buyer
“My partner will absolutely love this. Bought for Christmas. Thank you for such great service . The voucher arrived promptly. Highly recommend”
Helpful Report
Posted 1 year ago
Thank you for your 5-star feedback Emma! We hope your partner has an excellent experience 👍🌟 Kind regards, Activity Superstore
Posted 1 year ago
Activity Superstore Ltd is rated 4.0 based on 944 reviews
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