Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,074 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 17th March 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needef to buy the same window film I purchased 9 years ago, as the door it was applied to had shattered. So please that these guys had got the same pattern and not too expensive. Plus free delivery. Excellent service 👍”

Window Films Direx Limited 5 star review on 28th September 2022

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Posted 2 years ago

“This is the second order for security film I have ordered. Great website gives details to help with choice of products. Delivery was very quick. This arrived with good instructions and the film install went well. A very useful video instruction was also available. Very please.”

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Posted 11 hours ago

“Fast efficient service supplying a product perfect for the job intended.”

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Posted 13 hours ago

“Very good quality and delivered quickly. I note other reviewers have commented about the lack of communications and I did find the lack of an email confirming the order a little concerning at first, but a quick check online indicated the company were legit and everything turned up as expected so no worries. Would purchase again.”

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Posted 17 hours ago

“Got item and very happy with it Thanks”

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Posted 1 day ago

“I purchased the bubble free window film - it is really excellent quality and looks great - I have tested several and this was (imho) the best - for both quality and price (some of the ones I tried from a different companies were awful!!!). Like this one so much I have just purchased more for other windows. Also…. Extremely Helpful customer service - a pleasure to speak to and resolved my query immediately. (Ps all these products are a little taxing to apply!!! - the only thing I would change would be to add a checkered background to make it easier to cut - but the actual product's is superior so worth it )”

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Posted 3 days ago

“My order was acknowledged rapidly. I was kept in touch about probable delivery dates; the order arrived in good time and in good order. Excellent service”

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Posted 4 days ago

“Great service and good quality product. Happy with the company and would recommend them.”

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Posted 1 week ago

“impressive next day delivery! unfortunately I have to wait for neighbour to be available to prop me up to fix the window, but from the videos on your website it should be ... no I won't tempt fate by saying 'straightorward' but from other reviews it's clear you need to read the instructions carefullly first!”

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Posted 2 weeks ago

“The product arrived quickly without any problems. The window film was easy to install and is effective and just what I wanted so full marks”

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Posted 2 weeks ago

“First class service”

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Posted 2 weeks ago

“Very good product with excellent results”

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Posted 2 weeks ago

“Almost impossible to eliminate bubbles, even though i removed the double glazed units to fit the film. Even the bubble free bits give a distorted view through the glass. Removed and binned…..”

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Posted 3 weeks ago

Thank you for your feedback, and I’m really sorry to hear about your experience. Just to clarify, there’s no need to remove the double-glazed units to apply the film — it’s designed to be installed directly onto the inside surface of the glass. The process should be very straightforward. Any small bubbles containing clear liquid are simply water that hasn’t been fully squeezed out during installation. This is completely normal and part of the curing process. These bubbles will disappear on their own over the course of a couple of weeks, as mentioned in the instructions we included with the film. We always recommend referring to the instructions before starting, as they can help, to ensure the best possible results. If you ever decide to try again, we’d be more than happy to offer guidance or support to help you achieve a professional finish. Regarding the view through the glass — you purchased our clear museum-grade film, which is totally transparent and should be virtually invisible. If you're seeing distortion, it’s possible that the backing liner (which should be removed before installation) may have been applied instead of the actual film. That would explain both the distorted view and the difficulties you encountered during application. The film itself is the clear layer with the adhesive side. If this is the case, please don’t worry — mistakes can happen, and we’ll be happy to help you resolve it. Just get in touch and we’ll do our best to assist. Kind regards, Zara

Posted 2 weeks ago

“Excellent product at a good price.”

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Posted 4 weeks ago

“Great stuff good value for money and arrived on time”

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Posted 1 month ago

“Worked very well and relatively simple to apply having checked the YouTube video.”

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Posted 1 month ago

“Absolutely brilliant, was easy to put up and exactly what I needed for the conservatory. Will definitely use this company again.”

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Posted 1 month ago

“Great service, product well packaged no damage. Perfect very happy with everything. Thank you.”

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Posted 1 month ago

“Very happy with the ease of ordering, price and the very quick delivery. Good website, easy to navigate with lots of options. Will be using again very soon.”

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Posted 1 month ago

“Fast and efficient service”

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Posted 1 month ago

“The ordering process was straightforward, communication was good, the product arrived in good time and well packaged. I would have no hesitation in ordering from Window Films Derex Ltd again.”

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Posted 1 month ago

Window Films Direx Limited is rated 4.8 based on 2,074 reviews