Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,084 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product with excellent results”

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Posted 2 months ago

“Almost impossible to eliminate bubbles, even though i removed the double glazed units to fit the film. Even the bubble free bits give a distorted view through the glass. Removed and binned…..”

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Posted 2 months ago

Thank you for your feedback, and I’m really sorry to hear about your experience. Just to clarify, there’s no need to remove the double-glazed units to apply the film — it’s designed to be installed directly onto the inside surface of the glass. The process should be very straightforward. Any small bubbles containing clear liquid are simply water that hasn’t been fully squeezed out during installation. This is completely normal and part of the curing process. These bubbles will disappear on their own over the course of a couple of weeks, as mentioned in the instructions we included with the film. We always recommend referring to the instructions before starting, as they can help, to ensure the best possible results. If you ever decide to try again, we’d be more than happy to offer guidance or support to help you achieve a professional finish. Regarding the view through the glass — you purchased our clear museum-grade film, which is totally transparent and should be virtually invisible. If you're seeing distortion, it’s possible that the backing liner (which should be removed before installation) may have been applied instead of the actual film. That would explain both the distorted view and the difficulties you encountered during application. The film itself is the clear layer with the adhesive side. If this is the case, please don’t worry — mistakes can happen, and we’ll be happy to help you resolve it. Just get in touch and we’ll do our best to assist. Kind regards, Zara

Posted 2 months ago

“Excellent product at a good price.”

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Posted 2 months ago

“Great stuff good value for money and arrived on time”

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Posted 2 months ago

“Worked very well and relatively simple to apply having checked the YouTube video.”

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Posted 2 months ago

“Absolutely brilliant, was easy to put up and exactly what I needed for the conservatory. Will definitely use this company again.”

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Posted 2 months ago

“Great service, product well packaged no damage. Perfect very happy with everything. Thank you.”

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Posted 3 months ago

“Very happy with the ease of ordering, price and the very quick delivery. Good website, easy to navigate with lots of options. Will be using again very soon.”

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Posted 3 months ago

“Fast and efficient service”

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Posted 3 months ago

“The ordering process was straightforward, communication was good, the product arrived in good time and well packaged. I would have no hesitation in ordering from Window Films Derex Ltd again.”

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Posted 3 months ago

“Great products at great prices 👍”

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Posted 3 months ago

“Very happy with this film, easy to fit and it's a good price. I will be buying more for other windows”

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Posted 3 months ago

“Can still see through both ways?”

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Posted 3 months ago

Thanks for your message. From the photo, it looks like it was taken at night — you must be aware that one-way vision window film only works during the daytime? Its mentioned in the product description and very common knowledge, all one-way mirror films and one way glass rely on a difference in lighting. They create a mirrored reflective effect when it's brighter outside than inside, giving you daytime privacy only. At night, when it’s darker outside and lights are on inside, the effect disappears — people outside will be able to see in. This is completely normal for this type of film and not a fault. Also, to get the proper effect during the day, the film needs to be applied to all visible parts of the window. From your photo, it looks like the top window hasn't been covered at all— this will compromise the overall one-way effect, as uncovered areas still allow people to see in and reduce how well the film works, as it's letting natural light in above the film. If you need any help, please get in contact with us. Kind Regards Zara

Posted 2 months ago

“Good clear instructions quality excellent arrived in timely manner Looks great on My only little gripe is that is says horizontal but length is vertical I don't think it's made clear so we had to put it on in 2 pieces”

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Posted 3 months ago

“Quality product at reasonable price and a video to explain how to use it! Well done.”

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Posted 3 months ago

“I have ordered window films on multiple occasions from Active Window Films. The delivery is swift and the products have been first class every time.”

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Posted 3 months ago

“Great product and service from this company l would definitely recommend them 100%”

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Posted 3 months ago

“I bought film for a shower screen after the last one exploded. The film was a good price, delivery fast and the quality seems great. Easy to fit. Very happy”

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Posted 3 months ago

“HELLO GREAT PRODUCT, GREAT SERVICE WITH SENDING OUT PROMPTLY, ETC. ONLY NEGATIVE IS THAT THE SIDE OF THE 'FILM' WHICH IS THE "BACKING" WOULD MAKE FITTING EASIER IF IT WAS MARKED IN SOME FORM ? THANKS WILL USE THIS COMPANY AGAIN AND RECOMEND !”

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Posted 3 months ago

“Very pleased with the window film, cuts down on the sun shining in and keep the room cool, easy to install with good instructions and a video tutorial, Also free delivery Excellent service”

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Posted 3 months ago

Window Films Direx Limited is rated 4.8 based on 2,084 reviews