Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,084 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought this window film to obscure the lower halves of two large windows as our youngest dog is highly reactive to movement outside. We are greatly impressed with the end result and have noticed a marked improvement in our dog’s behaviour. The films were easy to cut and apply, with the instructions easy to follow and accurate. I would highly recommend these window films.”

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Posted 1 month ago

Thank you so much for your kind feedback – we’re really pleased to hear how well the window film has worked for you! It’s great to know the application process was smooth and that the instructions were helpful, but even better to hear it’s made such a positive difference to your dog’s behaviour. That’s exactly the kind of result we hope for. We truly appreciate your recommendation and support. If you ever need anything else or have any questions, we’re always happy to help.

Posted 1 month ago

“It’s very good project and a quick delivery and reasonably price just a shame it wasn’t more reflective”

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Posted 2 days ago

“Great product very usefull advice on companys website. Works great.”

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Posted 6 days ago

“Extremely happy with the service I received and the product, would definitely recommend.”

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Posted 2 weeks ago

“I searched the web for window blackout and Active Window Films came up along with others. Thier price was very competitive especially with free postage. I placed the order for a small piece of blackout film over the Bank Holiday weekend selecting standard free delivery. To my surprise first thing Tuesday morning I had a Dispatched email. Wednesday morning the package arrived and Wednesday afternoon it was on the window after following the excellent online tutorial. What more could I ask for. An excellent product delivered "next day," at an excellent price. Thanks.”

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Posted 1 month ago

Thank you so much for taking the time to leave such a lovely review! We’re really glad to hear that you found us through your search and that the whole experience—from ordering over the Bank Holiday to receiving your film and installing it—went smoothly. It’s fantastic to know the tutorial was helpful and that you’re pleased with the product, price, and service. Your kind words truly mean a lot to us. If you ever need anything else or have any questions, we’re always here to help. Thanks again, The Active Window Films Team

Posted 1 month ago

“Delivery was prompt and there were nonissues with that. However, whilst the product does the job by blocking the sun off, the installation wasn't straight forward. Whilst the film was fully flattened once installed, with time, bubbles appeared and they were impossible to squeegee out at that point.”

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Posted 1 month ago

Thank you for your feedback – we really appreciate you taking the time to share your experience. I’m glad to hear the delivery was prompt and that the film is doing its job blocking out the sun. Regarding the bubbles you’ve noticed after installation, please don’t worry – this is actually quite normal. During the curing process, which typically takes around 7 to 10 days (depending on the weather and how much sunlight the window gets), any remaining bubbles or haziness usually disappear on their own as the moisture evaporates. We recommend leaving the film undisturbed during this time and avoiding any additional squeegeeing, as this can sometimes make things worse after the initial application. If the bubbles persist after the curing period, please do get in touch and we’ll be more than happy to advise further. Thanks again for your order and support!

Posted 1 month ago

“Easy order process, quick to dispatch, well packaged, and included fitting instructions.”

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Posted 1 month ago

Thank you for your lovely feedback! We’re really glad to hear the ordering process was smooth, your item arrived quickly and well packaged, and that the fitting instructions were helpful. We always aim to make things as easy and efficient as possible, so it’s great to know we hit the mark. Thanks again for your support!

Posted 1 month ago

“Roll came very quick, colour looks quite different from the picture shown on website. Luckily the colour still worked well.”

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Posted 1 month ago

Thank you for your feedback – and also for sending over the photo, it's always helpful to see how the product looks once applied. We’re really pleased the pinstripe tape arrived quickly and that, even though the colour looked a little different from the website, it still worked well for your needs. We do try to show colours as accurately as possible, but sometimes lighting and screen differences can affect how they appear. Thanks again for your order and support – we truly appreciate it!

Posted 1 month ago

“good value , quick delivery, did the job .”

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Posted 1 month ago

“Excellent customer service with fast communications.”

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Posted 1 month ago

“This is the second order for security film I have ordered. Great website gives details to help with choice of products. Delivery was very quick. This arrived with good instructions and the film install went well. A very useful video instruction was also available. Very please.”

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Posted 1 month ago

“Fast efficient service supplying a product perfect for the job intended.”

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Posted 1 month ago

“Very good quality and delivered quickly. I note other reviewers have commented about the lack of communications and I did find the lack of an email confirming the order a little concerning at first, but a quick check online indicated the company were legit and everything turned up as expected so no worries. Would purchase again.”

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Posted 1 month ago

“Got item and very happy with it Thanks”

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Posted 1 month ago

“I purchased the bubble free window film - it is really excellent quality and looks great - I have tested several and this was (imho) the best - for both quality and price (some of the ones I tried from a different companies were awful!!!). Like this one so much I have just purchased more for other windows. Also…. Extremely Helpful customer service - a pleasure to speak to and resolved my query immediately. (Ps all these products are a little taxing to apply!!! - the only thing I would change would be to add a checkered background to make it easier to cut - but the actual product's is superior so worth it )”

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Posted 1 month ago

“My order was acknowledged rapidly. I was kept in touch about probable delivery dates; the order arrived in good time and in good order. Excellent service”

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Posted 1 month ago

“Great service and good quality product. Happy with the company and would recommend them.”

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Posted 2 months ago

“impressive next day delivery! unfortunately I have to wait for neighbour to be available to prop me up to fix the window, but from the videos on your website it should be ... no I won't tempt fate by saying 'straightorward' but from other reviews it's clear you need to read the instructions carefullly first!”

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Posted 2 months ago

“The product arrived quickly without any problems. The window film was easy to install and is effective and just what I wanted so full marks”

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Posted 2 months ago

“First class service”

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Posted 2 months ago

Window Films Direx Limited is rated 4.8 based on 2,084 reviews