Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,153 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026

Shona Jameson

Window Films Direx Limited 5 star review on 28th May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought this window film to obscure the lower halves of two large windows as our youngest dog is highly reactive to movement outside. We are greatly impressed with the end result and have noticed a marked improvement in our dog’s behaviour. The films were easy to cut and apply, with the instructions easy to follow and accurate. I would highly recommend these window films.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind feedback – we’re really pleased to hear how well the window film has worked for you! It’s great to know the application process was smooth and that the instructions were helpful, but even better to hear it’s made such a positive difference to your dog’s behaviour. That’s exactly the kind of result we hope for. We truly appreciate your recommendation and support. If you ever need anything else or have any questions, we’re always happy to help.

Posted 8 months ago

“Good quality product. Came wrapped up and not damaged”

Helpful Report

Posted 5 hours ago

“Delighted with this product! I followed the instructions to the letter, and did not have any issues with application. I found the slip spray worked a treat, allowing me to reposition without the stress of it being stuck immediately. All in all I applied to 4 glass panes on original bathroom doors as I wanted to improve the privacy. I’m very happy with the result and would happily recommend.”

Helpful Report

Posted 11 hours ago

“Excellent product and very good service”

Helpful Report

Posted 5 days ago

“Really helpful company who answered a question about the film before I purchased. Fast delivery and my son now has privacy in his university room on the ground floor and daylight! It is removable so he can take it off when he leaves. He said it was very easy to fix and he is not a DIYer!”

Helpful Report

Posted 1 week ago

“Looks great on our meeting room and very easy to install. Very pleased”

Helpful Report

Posted 1 week ago

“Problem with delivery Courier problem Active Where fantastic sorted My delivery excellent sevice”

Helpful Report

Posted 2 weeks ago

“Good product, good service, would recommend.”

Helpful Report

Posted 2 weeks ago

“I found this company online having seen a similar product in other peoples windows near my house which I used to notice on my morning walk to the train station to go to work. The houses were very smart and looked after and I thought their windows looked great. I live opposite a convenience store with a lot of footfall and have wooden blinds at my windows. Every time I opened the blinds people could just see straight through. I thought this window film would be the perfect solution so I did some research and settled on this company. Was only going to order for the front of the house but instead did my whole house. Can't stand net curtains, dust collectors, so this has been the PERFECT solution. It was super easy to instal (would recommend watching a video first). I wasn't pleased with it at first as the first piece I put up seemed to have a lot of bubbles in it that I couldn't remove. However I persevered and each subsequent bit I put up was better than the previous piece. I LOVE IT. It took a little while but all the bubbles have disappeared now, I guess it's dried out completely. I was so happy with this I showed my mum and she asked me to order her some too. My sister is also going to be buying some in the near future too. I would 100% recommend. I would also recommend buying the yellow plastic square, which helps get the film tightly into all the corners. I ordered the silver mirror film which, in the daytime, you can see out of but no one can see in. Does not work when it is dark though, you still need main curtains to close, if you are going to put lights on in the evening. I LOVE THIS PRODUCT and wouldn't hesitate to recommend. Received my order very promptly.”

Helpful Report

Posted 2 weeks ago

“Fast delivery and easy to apply. Second time I have used the company and the first time was 5 years ago and the film is still as good as the day applied.”

Helpful Report

Posted 3 weeks ago

“Ordered privacy film for our porch, it arrived quickly, well packed and excellent quality. It has given our old porch windows a new lease of life. (To cover large blown glass that would have been costly to repair)”

Helpful Report

Posted 4 weeks ago

“All good as described.”

Helpful Report

Posted 1 month ago

“Prompt delivery after helpful advice”

Helpful Report

Posted 1 month ago

“I bought this window film to cover a long window where there was children's toys stored so they would not be seen from tbe outside . The film arrived very quickly .”

Helpful Report

Posted 1 month ago

“Good price, and arrived very quick.”

Helpful Report

Posted 1 month ago

“Great product and Martha on the team is lovely to deal with. Highly recommend, have used a couple of times previously and will not hesitate in being a return customer. Good product, well packaged with fast delievery and great customer service.”

Helpful Report

Posted 2 months ago

“Really hard to apply, even after following instructions, ended up binning and ordering from another company, which was a breeze to install.”

Helpful Report

Posted 2 months ago

“Good quality product, great customer service.”

Helpful Report

Posted 2 months ago

“Excellent result! We used the green option which just gives the slightest hint of colour as we feared the standard might look a little ‘dentist waiting room’. Easy to install even after we didn’t read the instructions thoroughly and didn’t realise we needed to remove the carrier film then wondered why it fell off overnight! Highly recommended, lovely product with great support, THANKS!”

Helpful Report

Posted 2 months ago

“Order arrived safely and I put it on , no problems looked great but unfortunately I didn’t know that it reverses in darkness, hence people can see in windows during nighttime. Which kind of defeats the purpose of, it’s still up just now but will probably take it off soon.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re glad to hear the film arrived safely and looked great once installed. Just to clarify, the visibility reversal at night is actually how all reflective films work—it is based on light balance rather than the product itself. During the day the outside is brighter, so the reflection is on the outside, giving privacy. At night, when lights are on inside, the brightness switches, so the reflection appears inside and visibility from the outside increases. This is standard behaviour for all mirror-type privacy films on the market, not a fault with the product. If you would like full night-time privacy, the frosted/opaque film would be the correct choice, and we’d be happy to help you choose an alternative. Thank you again for trying our product and for sharing your experience. Zara

Posted 2 months ago

“Doesn’t work at all. Totally wasted money. Would not recommend”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave feedback, though we are genuinely puzzled by your comment. Frosted window film is a simple product—once applied to clean glass with the backing removed, it will always adhere and provide privacy. We sell thousands of these every year and have never had a case where the product “doesn’t work.” If you had difficulties installing it? we would expect a message so we could assist, but we didn’t hear from you. We’re more than happy to help if something went wrong—just contact us directly so we can understand what you mean and resolve it. Zara

Posted 2 months ago

Window Films Direx Limited is rated 4.8 based on 2,153 reviews