Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.74

4.7 Rating 2,245 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.7

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026

Shona Jameson

Window Films Direx Limited 5 star review on 28th May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 12m2 of frosted film. Worked perfectly and the customer whom I fitted it also agreed looked great and fit for the purpose intended. Was to provide privacy in busy town traffic both foot and cars. 100% obscure but letting daylight through. Only one issue peeling the backing off before fitting can be tricky and you need patience. Does say use two bits of sticky tape but never worked for me. Maybe company should provide a hand held device to aid thi issue.”

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Posted 1 week ago

“Very pleased with the effect it has given, worth doing. My only wish is that I should have used the static version I think it would have been much easier to use. I lost 1 piece of film (the 1st) due to it sticking together and looking like cracked glass when finished. I did manage to get it off and had ordered enough to replace it, but it was difficult and at 75 it took all my patience I managed though.🧓”

Window Films Direx Limited 4 star review on 10th July 2026

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Posted 2 months ago

“Prompt delivery Kit was good. We wished we had 2 squeezes instead of one! Just very difficult to put it on ourselves as our windows are huge 185x 115cm. 3 in total we got better after each window. Lots of bubbles left that we did not notice and cutting corners was hard and some small tears appeared. Find someone to do it for you if you have big windows like us… or we might just have been incompetent… still outlook is good. Room is darker and no more reflection on screen. We did it to make the room less hot but weather has been cold since fitting so we do not know how much cooler the room will be! For privacy at night with light on- people outside can still see you but total privacy during the day. Would I buy it again? Yes but would find someone to fit it for us!”

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Posted 3 months ago

“Good product, does what it says.”

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Posted 4 months ago

“It arrived very quickly with clear instructions how to apply the film. It was extremely easy to apply and looks good. The only thing I found was the clear film can be a bit problematic with static when being removed. On the larger pieces it may be easier if two people do it together.”

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Posted 6 months ago

“Love the item window films saved me grotto much glare in the conservatory and bedroom easy to apply and I’m 69 year old doing it myself”

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Posted 6 months ago

“Window films arrived in good time from order, application followed as per the instructions. Film applied to 5 windows at the front of our home to allow a little more privacy as we are by a main footpath. The mirror effect isn’t as strong as shown on the image - you can still see into the downstairs from outside (without) any interior lights on during the day. It’s subtle but you can see through which is what we were hoping to reduce. Despite following the instructions accurately we have ‘bubbling’ at the bottom of the windows that won’t flatten out - which can be seen from the outside, doesn’t give a finished clean look. On the whole we are fairly satisfied, we were planning on applying the film to the patio doors and back door - but have since decided against it due to the bubbly finish and ability to still see through despite the mirror effect.”

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Posted 6 months ago

“Good product, good service, would recommend.”

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Posted 8 months ago

“Very helpful staff and seams like good quality”

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Posted 10 months ago

“It’s very good project and a quick delivery and reasonably price just a shame it wasn’t more reflective”

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Posted 1 year ago

Thank you so much for your kind feedback — we're really pleased to hear you were happy with the product quality, quick delivery, and pricing. We're sorry to hear it wasn't quite as reflective as you'd hoped. In fact, we do offer a couple of other window films that are significantly more reflective. We've sent you the details via email, so please do check your inbox — we’d be happy to help you find the perfect match for your needs. Thanks again for your order and support! Kind regards, Zara

Posted 1 year ago

“The product arrived quickly without any problems. The window film was easy to install and is effective and just what I wanted so full marks”

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Posted 1 year ago

“Great service and it has done the job. Very fiddly to fit but this was our first time doing anything like this. Would recommend, just take your time fitting it!”

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Posted 1 year ago

“Very prompt and efficient service, arrived in a timely manner. having bought previously from this company I knew it was a good product, but this time the "backing film" wouldn't detach from the main reflective film. After several hours of trying, I decided to try the film direct to the window without detaching the backing film and it still works fine, great reflective qualities. I've looked again at the film and there doesn't seem to be any backing film to detach?”

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Posted 1 year ago

“Package arrived in good time by Royal Mail as expected.”

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Posted 1 year ago

“All as promised. Yes you do need patience and a steady hand though. Please be aware that the one way only works during the day. At night it is simply see through. Good value for money and overall, happy with the results.”

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Posted 1 year ago

“Quick order acknowledgement but we would have liked information about the delivery company & a tracking number as we had no idea when the parcel would be delivered!”

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Posted 1 year ago

“The window film I bought is much thinner than the last film I applied 25 years ago, so I was a bit nervous, but it's gone on well and looks fantastic. There are some discrepancies between the written fitting instructions and the video, and the former could be clearer, otherwise it would have been 5 stars. Well packaged, really good to have a choice of widths and be able to buy by the metre - I've applied it to an internal door and standard widths and lengths are no use for that.”

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Posted 1 year ago

“A selection of films we’re available with info on which to use where. This allowed me to choose and order with confidence. Good delivery and well packaged. Yet to use this film, but looking good so far”

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Posted 2 years ago

“Good product just a nightmare project ... would of been useful if the peel had some pattern so you can easily see other than that no issues mirror effect brought”

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Posted 2 years ago

“UPDATE: I had a phonecall with Zara and she explained in more detail what had happened and I feel like we reached a good understanding. Frustrations have been dealt with and I'm now expecting my order to arrive soon. ORIGINAL REVIEW: I placed an order on June 25th and it was shipped on June 26th. On July 5th I contacted the company to find out where my order was and was told they would investigate. I've chased multiple times and kept being told by Zara that she was still 'investigating'. Today, July 12th, 16 days after the order was shipped, she told me she had 'checked the tracking' and that it is on its way to me. I don't know how the process of investigating works but why did it take 10 days to check the tracking? I understand that shipping issues happen but it's disheartening to be met with such apathy and a simple 'sorry about any inconvenience' would've helped a lot. I'm sure it's a great company and the person who recommended AWF to me had nothing but great things to say so even he is confused as to why the response has been so lacking. I hope I receive my order soon but based on this experience I cannot recommend AWF.”

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Posted 2 years ago

Window Films Direx Limited is rated 4.7 based on 2,245 reviews