Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,084 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and a good price compared to other suppliers, I am a retired sign maker and have fitted tint many times, cleanliness is paramount. Good instructions were enclosed with the product, so if followed would give good results👍”

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Posted 9 months ago

“Great service and product by Active Window Film my order came very fast within 3-4 days I didn't pay any extra for delivery the item came well packaged and protected with very clear easy instructions and other items.Very happy with this company and my order/ product excellent service company and product I highly recommend this company and I'd give them 10/10 for my product.My order was just to put something at the bottom of my bay windows to stop my jack Russell looking out and barking at people walking past my house.This product was the ideal solution and it works 100 per cent my dog is now unable to see people walking past our house and the barking has stopped and the film looks ok I'm very happy with it.”

Window Films Direx Limited 5 star review on 22nd October 2016

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Posted 8 years ago

“We bought this window film to obscure the lower halves of two large windows as our youngest dog is highly reactive to movement outside. We are greatly impressed with the end result and have noticed a marked improvement in our dog’s behaviour. The films were easy to cut and apply, with the instructions easy to follow and accurate. I would highly recommend these window films.”

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Posted 1 month ago

Thank you so much for your kind feedback – we’re really pleased to hear how well the window film has worked for you! It’s great to know the application process was smooth and that the instructions were helpful, but even better to hear it’s made such a positive difference to your dog’s behaviour. That’s exactly the kind of result we hope for. We truly appreciate your recommendation and support. If you ever need anything else or have any questions, we’re always happy to help.

Posted 4 weeks ago

“Almost impossible to eliminate bubbles, even though i removed the double glazed units to fit the film. Even the bubble free bits give a distorted view through the glass. Removed and binned…..”

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Posted 2 months ago

Thank you for your feedback, and I’m really sorry to hear about your experience. Just to clarify, there’s no need to remove the double-glazed units to apply the film — it’s designed to be installed directly onto the inside surface of the glass. The process should be very straightforward. Any small bubbles containing clear liquid are simply water that hasn’t been fully squeezed out during installation. This is completely normal and part of the curing process. These bubbles will disappear on their own over the course of a couple of weeks, as mentioned in the instructions we included with the film. We always recommend referring to the instructions before starting, as they can help, to ensure the best possible results. If you ever decide to try again, we’d be more than happy to offer guidance or support to help you achieve a professional finish. Regarding the view through the glass — you purchased our clear museum-grade film, which is totally transparent and should be virtually invisible. If you're seeing distortion, it’s possible that the backing liner (which should be removed before installation) may have been applied instead of the actual film. That would explain both the distorted view and the difficulties you encountered during application. The film itself is the clear layer with the adhesive side. If this is the case, please don’t worry — mistakes can happen, and we’ll be happy to help you resolve it. Just get in touch and we’ll do our best to assist. Kind regards, Zara

Posted 2 months ago

“Can still see through both ways?”

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Posted 3 months ago

Thanks for your message. From the photo, it looks like it was taken at night — you must be aware that one-way vision window film only works during the daytime? Its mentioned in the product description and very common knowledge, all one-way mirror films and one way glass rely on a difference in lighting. They create a mirrored reflective effect when it's brighter outside than inside, giving you daytime privacy only. At night, when it’s darker outside and lights are on inside, the effect disappears — people outside will be able to see in. This is completely normal for this type of film and not a fault. Also, to get the proper effect during the day, the film needs to be applied to all visible parts of the window. From your photo, it looks like the top window hasn't been covered at all— this will compromise the overall one-way effect, as uncovered areas still allow people to see in and reduce how well the film works, as it's letting natural light in above the film. If you need any help, please get in contact with us. Kind Regards Zara

Posted 2 months ago

“Good clear instructions quality excellent arrived in timely manner Looks great on My only little gripe is that is says horizontal but length is vertical I don't think it's made clear so we had to put it on in 2 pieces”

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Posted 3 months ago

“I used the safety film to apply to internal doors - 4 doors 15 panes each. I’ve not used it before and am quite clumsy but I followed the instructions exactly and it went on really well. Miscalculated and needed to order more; it came the next day. I would use again.”

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Posted 4 months ago

“arrived on time with clear instructiond albeit that the u-tube video was more helpfull. The product did what it was supposed to do and looks good”

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Posted 5 months ago

“The window film I bought is much thinner than the last film I applied 25 years ago, so I was a bit nervous, but it's gone on well and looks fantastic. There are some discrepancies between the written fitting instructions and the video, and the former could be clearer, otherwise it would have been 5 stars. Well packaged, really good to have a choice of widths and be able to buy by the metre - I've applied it to an internal door and standard widths and lengths are no use for that.”

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Posted 8 months ago

“Never received my order They don’t respond to my emails”

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Posted 1 year ago

“I had no luck what so ever in applying this to my window. I followed the directions to the letter and the end result was a mess. Lots of bubbles, and the film just slid all over the place. I have small panes in traditional style sash and case windows. I had to try to cut to size, which wasn't possible with scissors to get perfect finish, so tried to use a paper cutter which didn't work either. The whole experience left me exasperated and I gave up in the end. Absolutely gutted as reviews say so easy to apply? Well not for me it wasn't! What is left went in the bin. Disaster! This has totally put me off even trying another make, such a waste of money.”

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Posted 2 years ago

“I was very happy to find this amazing window tint it came it a good solid tube + it looks amazing on my bedroom windows !!! I'm going to buy the Blue tint next to complete my home it looks amazing + if you have nosey neighbor's like me this tint will help with that + the view from my window is perfect I cant take a photo from outside because I live on a 2nd floor. Anyway stay safe + HAPPY”

Window Films Direx Limited 5 star review on 22nd April 2020

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Posted 5 years ago

“Very Nice product, cools the house ! Cats not happy 👍🏻 use lots of water, clean glass with window scraper first, remove protection sheet, and stick slowly, great stuff”

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Posted 5 years ago

“We are commercial glass partition installers and thought that we would give Active Window Films a try, as their prices were significantly lower than our existing supplier. The service was good and the product is so easy to apply, we have now brought this aspect of the work 'in house' as it has historically been previously contracted out. The only draw back”

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Posted 6 years ago

“Fast delivery very pleased with film”

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Posted 6 years ago

“Excellent service.”

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Posted 7 years ago

“Delivery on time. Haven't used the item yet, but came with clear instructions and video also available to view.”

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Posted 8 years ago

“Who is responsible for the obvious spelling mistake in your opening headline. Very amateurish ! Who is responsible for choosing Royal Mail as a courier? They can't find my parcel!”

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Posted 8 years ago

Thanks very much for taking the time to share your experience. Please accept our apologies for the delay in your order, it was an address issue. I’m glad the item has now been delivered and you're happy with it. Should you need any further help in the future please let me know. Kind Regards Martha

Posted 8 years ago

“The material is very forgiving making installation easy peasy, I really thought it was gonna be harder, but i did two office windows about 1m^2 each in under an hour with no prior experience. I chose the Total privacy frosted and mirrored film as it lets light in, but prying eyes out, it really is great stuff and the finish is amazingly professional, couldn't recommend it more, great product, five stars.”

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Posted 8 years ago

“Surprisingly easy to fit the window film on my windows! The film was delivered quickly, in sturdy packaging. It came with good, clear instructions. The video on the the website was very informative. The film was of good quality, and the finished result looked like those I'd seen in nearby shops. The price was much lower than I had expected. All in all, it's one of those rare occasions where a company actually exceeds your expectations. Well done Active Window Films!”

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Posted 8 years ago

Window Films Direx Limited is rated 4.8 based on 2,084 reviews