Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,138 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order process, quick to dispatch, well packaged, and included fitting instructions.”

Helpful Report

Posted 6 months ago

Thank you for your lovely feedback! We’re really glad to hear the ordering process was smooth, your item arrived quickly and well packaged, and that the fitting instructions were helpful. We always aim to make things as easy and efficient as possible, so it’s great to know we hit the mark. Thanks again for your support!

Posted 6 months ago

“Roll came very quick, colour looks quite different from the picture shown on website. Luckily the colour still worked well.”

Helpful Report

Posted 6 months ago

Thank you for your feedback – and also for sending over the photo, it's always helpful to see how the product looks once applied. We’re really pleased the pinstripe tape arrived quickly and that, even though the colour looked a little different from the website, it still worked well for your needs. We do try to show colours as accurately as possible, but sometimes lighting and screen differences can affect how they appear. Thanks again for your order and support – we truly appreciate it!

Posted 6 months ago

“good value , quick delivery, did the job .”

Helpful Report

Posted 6 months ago

“Excellent customer service with fast communications.”

Helpful Report

Posted 6 months ago

“This is the second order for security film I have ordered. Great website gives details to help with choice of products. Delivery was very quick. This arrived with good instructions and the film install went well. A very useful video instruction was also available. Very please.”

Helpful Report

Posted 6 months ago

“Fast efficient service supplying a product perfect for the job intended.”

Helpful Report

Posted 6 months ago

“Very good quality and delivered quickly. I note other reviewers have commented about the lack of communications and I did find the lack of an email confirming the order a little concerning at first, but a quick check online indicated the company were legit and everything turned up as expected so no worries. Would purchase again.”

Helpful Report

Posted 6 months ago

“Got item and very happy with it Thanks”

Helpful Report

Posted 6 months ago

“I purchased the bubble free window film - it is really excellent quality and looks great - I have tested several and this was (imho) the best - for both quality and price (some of the ones I tried from a different companies were awful!!!). Like this one so much I have just purchased more for other windows. Also…. Extremely Helpful customer service - a pleasure to speak to and resolved my query immediately. (Ps all these products are a little taxing to apply!!! - the only thing I would change would be to add a checkered background to make it easier to cut - but the actual product's is superior so worth it )”

Helpful Report

Posted 6 months ago

“My order was acknowledged rapidly. I was kept in touch about probable delivery dates; the order arrived in good time and in good order. Excellent service”

Helpful Report

Posted 7 months ago

“Great service and good quality product. Happy with the company and would recommend them.”

Helpful Report

Posted 7 months ago

“impressive next day delivery! unfortunately I have to wait for neighbour to be available to prop me up to fix the window, but from the videos on your website it should be ... no I won't tempt fate by saying 'straightorward' but from other reviews it's clear you need to read the instructions carefullly first!”

Helpful Report

Posted 7 months ago

“The product arrived quickly without any problems. The window film was easy to install and is effective and just what I wanted so full marks”

Helpful Report

Posted 7 months ago

“First class service”

Helpful Report

Posted 7 months ago

“Very good product with excellent results”

Helpful Report

Posted 7 months ago

“Almost impossible to eliminate bubbles, even though i removed the double glazed units to fit the film. Even the bubble free bits give a distorted view through the glass. Removed and binned…..”

Helpful Report

Posted 7 months ago

Thank you for your feedback, and I’m really sorry to hear about your experience. Just to clarify, there’s no need to remove the double-glazed units to apply the film — it’s designed to be installed directly onto the inside surface of the glass. The process should be very straightforward. Any small bubbles containing clear liquid are simply water that hasn’t been fully squeezed out during installation. This is completely normal and part of the curing process. These bubbles will disappear on their own over the course of a couple of weeks, as mentioned in the instructions we included with the film. We always recommend referring to the instructions before starting, as they can help, to ensure the best possible results. If you ever decide to try again, we’d be more than happy to offer guidance or support to help you achieve a professional finish. Regarding the view through the glass — you purchased our clear museum-grade film, which is totally transparent and should be virtually invisible. If you're seeing distortion, it’s possible that the backing liner (which should be removed before installation) may have been applied instead of the actual film. That would explain both the distorted view and the difficulties you encountered during application. The film itself is the clear layer with the adhesive side. If this is the case, please don’t worry — mistakes can happen, and we’ll be happy to help you resolve it. Just get in touch and we’ll do our best to assist. Kind regards, Zara

Posted 7 months ago

“Excellent product at a good price.”

Helpful Report

Posted 7 months ago

“Great stuff good value for money and arrived on time”

Helpful Report

Posted 8 months ago

“Worked very well and relatively simple to apply having checked the YouTube video.”

Helpful Report

Posted 8 months ago

“Absolutely brilliant, was easy to put up and exactly what I needed for the conservatory. Will definitely use this company again.”

Helpful Report

Posted 8 months ago

Window Films Direx Limited is rated 4.8 based on 2,138 reviews