Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.74

4.7 Rating 2,251 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.7

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026

Shona Jameson

Window Films Direx Limited 5 star review on 28th May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived on time and film worked well. Sundry installation kit was poor quality”

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Posted 5 months ago

“Unfortunately I had to return my excellently delivered order as it was not the colour I was expecting, my error. However the support team were very fair and helpful in organising my refund. Excellent service.”

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Posted 5 months ago

“Easy to order and delivery was on time. Good videos to show you how to install. Went on very well and my wife is really happy with the results.”

Window Films Direx Limited 5 star review on 27th April 2026

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Posted 5 months ago

“Only send out half the order, didnt reply to emails when i asked”

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Posted 6 months ago

We’re very sorry to read your review and to hear of an issue. However, we have checked our records and cannot find any contact from you regarding this issue prior to the review being left. We always encourage customers to get in touch with us directly if there is any problem, as we are more than happy to resolve matters quickly. We also note that no contact phone number was provided at checkout. Had a number been available, we would have attempted to call you to resolve this straight away. We have now sent you an email and are currently waiting for your response. If we are not made aware of an issue, unfortunately we are unable to investigate or put things right. We look forward to hearing back from you so we can resolve this for you as quickly as possible. Zara

Posted 6 months ago

“Easy ordering process on website, product arrived quickly. Very comprehensive fitting instructions including YouTube video ensured an excellent end result.”

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Posted 6 months ago

“Great product, arrived quickly, great condition, easy to fit, looks lovely!”

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Posted 6 months ago

“Our was a very small job (1mx10cm) and the job was a dream! So easy to use and has given us the look we needed. Thankyou!”

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Posted 6 months ago

“Ordered online and the process was simple. My window vinyl arrived promptly and was well packaged. It was my first time fitting a window vinyl however the tutorial video made it a straight forward process. Fitted to replace an old peeling vinyl and the new one looks great.”

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Posted 6 months ago

“The film came quickly and fitting was simple following the instructions. Looks great as well. Can’t see through at all which was the desired result.”

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Posted 6 months ago

“Easy to apply with great finish”

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Posted 6 months ago

“Excellent product ,goes on flawlessly . Keeps the house and conservatory cool in summer and even cooler in winter.🤣”

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Posted 6 months ago

“Placed order for window film on 21/03/2026. The order status has remained as 'We're Expecting your parcel' by Evri since 23/03/2026, and no change to date (08/04/2026) 👎🏻 Emailed the company who are now 'looking into it' but still no answers, and no parcel 👎🏻👎🏻 Wouldn't recommend 🙅🏻‍♀️”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. I’m sorry there was an issue with the original delivery. I can see this was due to an address issue, as part of the address was missing at checkout, which unfortunately caused problems with the courier. Thank you for providing the missing details to us. I can see that a replacement was then sent out and has now been delivered. If you need anything further, please do get in touch and we’ll be happy to help. Kind regards, Zara

Posted 5 months ago

“Easy to order arrived within days, so easy to fit.”

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Posted 6 months ago

“Amazing quality product Very fast despatch and delivery”

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Posted 6 months ago

“good instuctins made it easy to fit.”

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Posted 6 months ago

“Window Films Direct were spot on with their delivery and product. First rate in the delivery timescales and the product was excellent and did what I expected it to do. Would I use them again ... You bet I would.”

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Posted 6 months ago

“Brilliant, does the job of creating a little bit of privacy in my lounge a 1/4 way up.”

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Posted 6 months ago

“It arrived very quickly with clear instructions how to apply the film. It was extremely easy to apply and looks good. The only thing I found was the clear film can be a bit problematic with static when being removed. On the larger pieces it may be easier if two people do it together.”

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Posted 6 months ago

“When putting up reflecter the glossy side was facing inwards was happy how it looked like looking at myself so had to take it down.”

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Posted 6 months ago

Hi, thank you for your review. With a twin reflective window film, the privacy effect works by reflecting the brighter side of the glass. For the daytime privacy, all of the glass in the room or area needs to be covered, as any uncovered panes can let extra light in and reduce the effect. Please do get in touch with us directly if you need any fitting advice, and we’ll be happy to help. Kind regards, Zara

Posted 5 months ago

“Excellent product excellent advice and excellent service”

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Posted 7 months ago

Window Films Direx Limited is rated 4.7 based on 2,251 reviews