“Wrong and bad conditions DPF was delivered. Very Rusty and doesn't fit properly which it has costed me more money and time to be left on rim for longer till another part is delivered..”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“Really great service. Friendly and knowledgeable staff and very quick delivery.
Unfortunately the part ordered and received for some reason did not work on my car.
Spoke to them and was told pack the part and send back for an immediate refund. Great will deffo use them in future ken jaye”
“I had a quote from M&J 4x4 which was a great price for a replacement tailgate for my CRV. What impressed me more was that they included respraying to my body colour included in the price. Super efficient service, order on the Tuesday, delivered the following Monday. Packed well to protect it (just as well, seeing how TNT delivery handled it). Good match, and quite complete, just need to change over part of the wiring loom that had been cut off. Otherwise I'm a very happy customer.”
