“I was sent a part for my Purgeot car which was incorrect, the site says that there are free returns. You are asked to fill in a returns form after several e-mails suggesting that you should not repeat e-mails to them. I have done all that they asked and have still not got a returns label. I am very sceptical about getting a refund and very annoyed at the lack of service.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“only had one which seem to meet my needs from derby salvage took my card details and gave me a delivery date of the 10/08/ order didnt arrive. Sent a message to see what as happen ,to no reply ,no payment as been taken from my account so far.?.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Would recommend 1st choice spares. Had a question about item I ordered..no problem with contact. Easy to order and arrived quickly..well packaged. Shall use 1st choice again.”
“From ordering my part and being told delivery would be 2-3 days i eventually received my part after 10 day after numerous pbone calls chasing it up, wouldn't use again!”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“All good, not a standard part but got a couple of offers. Seller was excellent with a quick delivery and answered all of my questions honestly and politely.”
“Confirmed the order with Niall over a week ago ... not even an order confirmation yet .... not answering his phone .... Matt is (as I type) saying that he is going to try and get to the bottom of what is (or isn’t) going on”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Hi, thank you for your assistance, from the quotes we received I selected Oldham Breakers Ltd. I am very pleased to tell you my experience with Oldham Breakers Ltd was excellent, the Customer Service assistant who dealt with my enquiry was absolutely spot on, as was the product despatch team who expedited the required product, which, as promised arrived the following day. 5 star customer service, 5 star product select & despatch service, 5 star product quality. An all round 5 star customer experience. Thank you 1st Choice Spares, your assistance was greatly appreciated - Rich Hall, Durham City, July 2021😃👍.”
