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1st Choice Spares Reviews

4.4 Rating 5,724 Reviews
86 %
of reviewers recommend 1st Choice Spares
Excellent service from start to finish.
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Posted 3 years ago
Got astranomical quotes from Birmingham companies and after paying was told it would be here straight after Christmas but after a Month and 12 phone calls had to as for my money back and get it elsewhere. At my age I dont have the time to waste
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Posted 3 years ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 3 years ago
Ere quick to respond and the item is as described.I wanted black,it is fake chrome so I asked if it could be painted,I was told yes ,but I’m having difficulty removing the chrome.maybe poor advice,we ll see
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Posted 3 years ago
I've used 1st Choice Spares on numerous occasions, they always find me the parts I've been looking for, and at a decent price.
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Posted 3 years ago
Great communication and rapid response...Excellent service...
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Posted 3 years ago
I ordered my spare part on the 7th of Feb and paid for it . Soon after I was informed the part was on back order and would not be available for 2 weeks or more so I am suspicious .
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Posted 3 years ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 3 years ago
excellent job. good response time for requests and delivery time. have used this system many times.
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Posted 3 years ago
Well serviced on time and parcel securely packed
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Posted 3 years ago
Just written a review for car breakers Birmingham, very pleased excellent service all round I will certainly use 1st choice the next time I am looking for parts.
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Posted 3 years ago
Great for sourcing, but must ensure you do your own due diligence as whilst you input your vehicles full make and model this does not guarantee the suppliers quote for the correct part. Would use again, but did learn from my own mistake not to assume the correct part is offered.
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Posted 3 years ago
1st Choice Service Website is easy to Use. Good service But.... Sellers not always responsible and honest. I received different item than what I ordered and the seller ignored my complaint at all.
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Posted 3 years ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 3 years ago
Excellent service and choice.
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Posted 3 years ago
Excellent service after some initial phone difficulties, arived within 24 hours, securely packed
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Posted 3 years ago
1st choice were gr8, they didn’t moither just let u know where the parts were and said the price 10/10
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Posted 3 years ago
First choice have always delivered what I require promptly
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Posted 3 years ago
Hi, iv'e already sent a review,but it must have got lost out in cyberspace! I was very pleased with the prompt service, the part came witnin 2/3 days and is wprkink well on my car, thank you. Regards, Phil
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Posted 3 years ago
Told part would be with me in 2 to 3 days I waited 4 days then rang them to ask where was my part only to be told it was no longer available & so had cancelled the transaction, I asked why I hadn't been notified but the guy wasn't able to answer. I definitely will not use again.
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Posted 3 years ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 3 years ago
As a follow up to my previous review (delivery of car doors), on inspection there are dents and bends in the panels and the Panel Beater who was going to repair my car said "It is going to cost more to repair these replacement panels than the job is worth". So three weeks of waiting for these things to be delivered, what a waste of money. I'll be looking for a refund.
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Posted 3 years ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 3 years ago
Quick, efficient and within budget Great
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Posted 3 years ago
Quick reply and service.
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Posted 3 years ago
1st Choice Spares is rated 4.4 based on 5,724 reviews