“Registered on first choice and within minutes was sent a number of quotes for the part I needed. The part came the next day, I would definitely recommend this place and will use again if I need to.”
“Got a contact for the part pretty quickly. Gave out my phone number and they got in touch.Ordered on the 14th.Feb. Told it would be in 3 days. Still hadn’t arrived on 21st.Feb.Rang them and they assured me it had been sent. Rang them again still waiting for the part 24 th.Feb. Told them to track or re-check the address it turns out they had sent it to the wrong address! I told them if it wasn’t delivered by Mon.28th. I would cancel this order - it was delivered on 26th.Feb. If I had bought new from a main dealer I would have it the same day ,and I saved about £25.”
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We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
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All the best
Customer Care - 1st Choice.
“Purchase a part in December 4th 2021, the company called me to inform me that the part the had was not available. They then went on to offer to sell me a new part, I cancel they order, after numerous call with this company and promise after promise that my funds were being returned to me within a couple of days, still waiting on funds 1st March 2022. Contact 1st choice with no response, My advice look for other options , 1st choice are dealing with scammers,”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excellent service! They tried again and again to source a rare spare part for me, and were ultimately successful, which was great.
I would thoroughly recommend this site.”
“I ordered a length of door trim for my Astra, which didn’t arrive after 5 days or so. Phoned Hancocks who promised to send a replacement, which they did. Assuming the problem was with the postal service, I have awarded the 5 stars.”
“Great business model. Got me a part the first time I used it. Second time was not so successful but not your fault. One of your spares contacts said they had the part and took my payment and delivery instructions then refunded me the next day because they didn't actually have the part. I'm still looking a week later.”
