“Quick Helpful and efficient service, removing the continued e bay and Gumtree search. Ordered additional parts when speaking to Breakers one item received was wrong, this was the fault of the Breaker not 1st. Choice”
“Used this to find a company for a part and the company phoned me and had the part I needed. I paid with my credit card. And never got my goods. WhatsApp the seller to find out where my goods was after 9 days. And he came out with all sorts of excuses. Blaming Coronavirus. But was quick to take my money. Now going though the bank to get my money back. Reported this to 1st choice spares last week and they never got back. Never pay with debt cards or you can kiss your money goodbye.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
We do advise on how to pay on our website and emails, from our FAQs page:
"Q: How do I order & pay for my parts?
A: Check details and Compare prices on our web site.
Click the PayPal/Card payment button alongside the quote and pay securely online.
Call the depot direct and pay by Credit Card over the phone.
We do highly recommend NEVER to send payment by bank transfer as this offers no protection. PayPal or Card is far more secure."
All the best
Customer Care - 1st Choice.
“Subframe was a match for my car, came ready sprayed in stone chip my only issue was some bubled rust was sprayed over too, which I promptly removed and respreyed”
“I was very pleased that 1st. Choice managed to locate a part for me which was very hard to find either new or s/h, within 48 hours. However to date, 14 days after ordering and paying for it, it has failed to arrive. That may be related to lock down, so I'm blaming Boris.atm. If it never comes, I will not hesitate to try 1st. Choice again for a second attempt.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with delivery from the supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
