“Used a company called specialist auto spares (SAS) as the reviews on this site were 5 star this couldn’t have been further from the truth absolute nightmare after nearly a month of chasing the engine the we’re supposed to deliver on 5 occasions and being given the runaround I’ve now had to instruct my bank to reclaim the £1,800 I should have done a Google search as that shows the truth about the company with almost 50 one star reviews almost exactly matching my experience, 1st Choice Spares are equally to blame allowing companies like this to trade on their platform”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Described part I needed , using correct inputs ,
I Was contacted with a quote for the part I needed , just so happened I live not far from where the quote was sent from so called them up and ask if I could pop in a check it out only to be told it was the correct part , so why send me the quote I the first place , I was after a rear bumper and they stated they had this is in , but when I called it they said they only had the front bumper but strange as I think it’s quite easy to tell the difference , glad I lived close and it wasn’t something I had to order because I would of been nearly £400 out of pocket”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“No problem with 1st Choice, unfortunately I bought a Rover gearbox from Bakers Autos on 16th January
including £50 for delivery, however after numerous messages arranging for this to be done and various
excuses for why this hasn't been done I still haven't received it. They don't answer their phone as it is supposed to be broken but can still receive texts on same number. Perhaps someone from 1st Choice can chase this up for me or get my money back. Sale Ref. 180661147. Thank You, Mike Law. 0772 9000553.”
Hi Mike
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Found me a few quotes within a very short space of time.Got my parts quickly,and were well protected and fit spot on.A very smooth transaction.Thank you.”
“The service was good with a promise that goods would be here in 1/2 days. However, the van driver delivered the goods to the wrong address and the other house owner brought the parcel to our house some 72 hours later.
The goods look fine and the garage is to insert them for me tomorrow.”
