“Extremely happy with the service given. My first time using 1st Choice, but will definitely be back. Very helpful people and reasonably priced part. Waiting weeks for shipment of dealership part, but you guys sent it next day.
Thanks for helping me keep my old 'Picnic' on the road.”
“Rude staff, no indication of when delivery would be. Checked the door was correct and it arrived caked in stickers they had not notified me about had I known I would have used another breaker”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Excellent service
Was contacted by continental auto parts ltd
Regarding parts for my fiat the service from them was excellent & very knowledgable will definitely use them again when I need more parts”
“Great response in locating the part I needed. Quick and efficient. Very good part supplied, really good condition well packaged. Very good prices. Gave me confidence to order from them again. Pleasure doing business.”
“1st Choice we're unable to sort out a problem with Foreign Car Spares which left me £79.00 out of pocket would not recommend both companies gave bad customer service .
Would not use again.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 27/04/2019.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I had a very bad experience using this website!
I ordered coil spring only to receive a broke coil spring and when I contacted the seller they asked for a photo which I did send to them but then they asked me to return the spring but it’s very heavy which would cost me a lot in list but they said we will refund after receiving the faulty one back and I told them that I shouldn’t pay the return postage since it was not my fault in the end i asked my credit card to refund me the money as 1st choice are only contacted by email there is no phone number and even after replying to my email they were not interested in helping me solve the matter instead advising me to contact the seller !
Very poor customer service I’ll avoid them at all costs.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I had given up on obtaining a replacement petrol cap, and was very reluctant to pay the price demanded by Ford.
1st.Choice to the rescue! Efficient and friendly. Thank You.”
“many people tried to help find my part, one said he could fix it for £400 i sent him item then he asked for bank details for payment, although he fixed ECU he took £540 out of my account? will now not send me an invoice? Philip Bentley, the threshing barn, church street,whatton,Notts,ng139el,daid he charged VAT but has he passed it on t HMCR? DO I REPORT THIS SCAMMER?”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“1st Choice found a match for me, but you need to contact seller to make sure the part is exactly the part you want. Can be different part to the one you need.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
