“I have used 1stchoice several times, worked really well every time. One small criticism, when ordering a seat belt I had to specify left or right. Well it depends which way you are looking at the car. Use the proper terms instead, offside and nearside, or driver and passenger. Also, when giving feedback there is no button I can use to say the delivery took 6 days, for some reason you have made it either within 5 days or over 7 (and .... do you mean working days or calendar days?).”
“Took me a couple of days ringing and waiting for call back and promised picture.
But when picture came and the part was ordered the part was fast delivery and was a good part.”
“ordered a drivers seat was told it was good condition.seat arrived and the seat foam was split same as the 1 i was replacing.contacted them and was told sorry but the man who checked said it was ok.wont use again.!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
Customer Care - 1st Choice.
“My part arrived quickly and was in better condition than I could have hoped.
I also found the price was more than fair for the part I selected. Best Pleased.
JD”
“Quick and simple to use, I had quotes for the required part coming in for 2 days. speaking to the supplies was straight forward and enabled a decision to be made swiftly.
All the suppliers were extremely good and honest, one supplier explaining that because he wasn't absolutely 100% sure that the part was correct for my car he thought it best not to supply, even though 'chances are' it was the correct part.
i'll definitely use the site again.”
“This is such a useful service, but unfortunately far more often than not, the parts that are recommended do not match the part requested. I've been looking for a bumper for a grey 2010 yaris, for example, and perhaps a dozen times now it has turned out to be the wrong colour, the wrong model, or unpainted.”
“I ordered parts from foreign car parts haven't received any yet 3 weeks been waiting I noticed after I ordered all the reviews for this company are bad so why are first choice still using them”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
