“This is an excellent and affordable way to obtain parts for your car. I had been quoted £1200 by BMW for a Diesel Particulate Filter, I got one for less than £500. I found a reversing sensor for £30 rather than £85+VAT. So, just from a price perspective it's amazing. Then add the fact that you simply list what you need and the offers come rolling in. One single place for all your spare parts needs. Good service, easy to use. Only slight criticism is that if you do searches for parts for two vehicles at once, the responses are mixed in. Great service though!”
“The part came quickly. Unfortunately, by the time I could get someone to fit it, the returns time had passed. The starter motor I had ordered didn't work. I sent an email to the company who provided the part, but didn't get a reply. I'm stuck with a part that cost £36, and had to buy another elsewhere.”
“The parts I ordered were just as described and fitted perfectly ,slight niggle I ordered a subframe and two days later a cross member, when I ordered the second part I was told the first part had already been collected by the courier so I paid an extra delivery charge ,but both parts turned up on the same delivery when they could have been wrapped as one parcel.”
“Too many companies on here saying they have the product, you then pay for it and wait a few days for delivery. You then have to call them back as the part hasn’t been delivered for them to say “Sorry the part was damaged when it was taken off or sorry we don’t have it in stock”! Fortunately there was just one company that came up trumps.”
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Customer Care - 1st Choice.
“Very helpful manager who I talked to to give me details about the contition of the item.
Price was good and despatch was prompt.
The item condition was as expected”
“I purchased a used driver's door latch mechanism from 1st Choice Spares to correct central locking problems on my 2001 Ford Mondeo. Everything has worked fine since its installation.
Delivery date was a day later than the one given me by the salesperson who took my order but that much delay was not an issue to me.
Very good part and service quality”
“Ordered a wing mirror for an old Jag X type. Got a good quote and ordered the part by phone. It was delivered by courier a few days later. efficient service”
“So easy to get the parts I needed, lots of quotes received really quickly and I have used them a few times and found 1st choice to.be a trustworthy site.”
“Correct good quality parts sent in very impressive packaging. Slightly delayed service caused van to be offroad for 2 days longer than expected. Nevertheless I'd recommend First Choice.”
“Very good with sending your info out to car breakers and getting quick replays.How ever I feel that they should investigate some of the sellers on their website particular the Car and Van Breakers known as ROYTONS Car and Van Breakers Ltd of Oldham. The reason for this is because they say that they have the part you want. Then take your money and you receive nothing in return. To top it all when you ring them, email them you get no response .”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.