“Emailed 1st choice spares and after finding me the part i asked for the company rang me within 2 mins.The part was a fifth of the price i had already been quoted so i orderd it there and then.Delivered 2 days later for a tenner!Result!Delivered on time great service with minimum fuss.”
“It was a great experience to order my rear glass for my car. Just, not very happy with delivery, should have arrived on Wednesday, then they said Monday, and after 3 attempts to ring them and find out when is coming, they told me, is coming next Wednesday. However, came and is fixed already. I will work with them again. Thank you, Lidia”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Great communication with the condition of the spare part followed up with a photograph. A very competitive price, well packaged and sent when they said they would send it. Polite and helpful. I would use again.”
“Service produced quick responses from scrap suppliers, although some of those suppliers were immediately on the phone with a pressure call rather than me reviewing offers and accepting one. I had to push back a little but I still found a good price with good delivery and a minimum of one month warranty.”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund.
If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Replacement glass for side window, Good number of quotes received quickly (even at the weekend). Choosing a quote and paying was very simple. Glass arrived very well packaged by courier within 48 hours and fitted perfectly. Will be using First Choice again - very happy !”
“This was really helpful when we had a burst tyre and ruined alloy wheel on our terrible Shropshire roads. Our garage were able to fit a replacement wheel in a matter of days, as we had sourced it through you. If we'd had to pay for a new one, as pensioners, we'd have found that very expensive. Thank you for the price and efficiency in delivering on time.”
