“Very happy with the 1st Choice service... I have used it several times now and it has proven a convenient and reliable service especially valuable for those with an older vehicle reliant upon second hand car parts. Once a quote is accepted and the order placed on each occasion the purchase has arrived promptly as promised and the part being appropriate and in working order as advertised.”
“I got 3 quotes in about 20 minutes. I picked the cheapest because I had used Heartland Spares before and once again they did a good job. When the part arrived I fitted it and it worked like a new one! I always try !st Choice Spares first because it has always been the
fastest and hassle-free way to get what I need. No need to be visiting scrapyards anymore!”
“ordered an item and they found it. which was a positive ! The company gave a good price so I contacted them and asked about delivery time. They said two working days which was ideal as I needed item quick. A couple of working days later no delivery. Called them up again as I'd given bank card details but they hadn't taken payment for it. They said no they will take payment when item is despatched. A week later still no delivery so I contacted again. No reply! I still don't have the item and don't know if it will even be sent so unsure if I should buy somewhere else now and risk ending up paying for another I don't need. 1st choice should be following up on poor service through their suppliers as I doubt I will use them again. Uncertainty of whether an item will arrive or not isn't something I can accept.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I quickly got 3 responses to my request. I didn't choose the cheapest or the most expensive. There was a little delay In receipt of the item but it arrived well packed, has been fitted and so far all is well.”
“The windscreen we ordered was unusable. Autoglass would not fit it as it was so badly damaged. We have tried to reclaim our £500 or at least get another windscreen but the seller has refused. Basically we have paid £500 for rubbish. I would never use this service again as we bought it on trust only to be ripped off. The money we will now have to spend to replace the part means we can't afford to go on a camping holiday. This is particularly upsetting because I have terminal breast cancer and who knows when or how we can have a family break. I intend to write to all persons involved at the highest level and will also write as many bad reviews as I can, naming the thieves on social media etc.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi Anita, thanks for your recent feedback.
Our records show that 10 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
