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1st Choice Spares Reviews

4.4 Rating 5,739 Reviews
86 %
of reviewers recommend 1st Choice Spares
Very helpful website. I struggled with finding the part needed for my car somewhere else and then found 1st choice. Gave all details of my part and instantly received many offers from companies and car breaker. I chose one with good price, contacted seller to finish transaction and received my part few days later. Highly recommended.
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Posted 5 years ago
Part (used) arrived in time specified and worked fine. Would use this service again.
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Posted 5 years ago
Hi, This is really smart and easy to use. Very supportive and helpful. Kind Regards, Abhishek
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Posted 5 years ago
great service part came very quick use you again
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Posted 5 years ago
The electric mirror doesn't work and the wing panel was damaged with a crack at the front and a clip missing oh and it also arrived a day later than what was promised.
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Posted 5 years ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 5 years ago
Told part would arrive next day, nothing. Called them three days later, yes, part would arrive in three days time. Call the next day to say that the part not able to be sent out due to damage.
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Posted 5 years ago
Thanks for your recent feedback. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact The nature of recycled spares is that they are not always available, especially older imports from 1993. If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day. With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day. So if you have not found the parts you need, you can log back into the site and re-send your request automatically. All the best Customer Care - 1st Choice.
Posted 5 years ago
you could not locate the exact part i needed
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Posted 5 years ago
Thanks for your recent feedback. Our records show that 3 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login All the best Customer Care - 1st Choice.
Posted 5 years ago
Although I found a second hand engine through the site, the supplier was unable to provide a positive date of availability and delivery. As it turns out the engine was delivered within 6 working days. Thank you
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Posted 5 years ago
1st choice spares found my required part, Prestige all parts contacted me on a Sunday morning part was with me Tuesday morning. Pats on the back all round I think, good job
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Posted 5 years ago
I was very impressed. Had immediate and multiple responses. I bought what I needed at a very good price. Excellent, delivered within two days. Thanks
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Posted 5 years ago
Waste of my time. Spend 2 weeks waiting on a part which would never arrive. Wouldn't trust them as far as I could throw them
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Posted 5 years ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 5 years ago
The best thing since sliced bread got my part it took 2 weeks but thy got the right part Thanks
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Posted 5 years ago
I am very happy with the service I received during the process of buying parts for my car. The parts were shipped and and received accordingly. I will definitely use this service again and would encourage anyone else that needs parts to also use this service 👍🏻
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Posted 5 years ago
Ye did get back to me with some of the item's , I rang back and asked for photos but the never came I also rang the supplier about the part but was told he didn't have the stuff.
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Posted 5 years ago
Thanks for your recent feedback. We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact The nature of recycled spares is that they are not always available. If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day. With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day. So if you have not found the parts you need, you can log back into the site and re-send your request automatically. All the best Customer Care - 1st Choice.
Posted 5 years ago
Fast reply, with excellent service and delivery schedule, I will use them again
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Posted 5 years ago
Quick response and great service fast delivery too.
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Posted 5 years ago
Good quick service with No issues
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Posted 5 years ago
Excellent service and very easy to use.
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Posted 5 years ago
Excellent service 👍 Saves hours & hours of trawling the internet. It’s worth using as I was furnished with a wide range of availability and price. When I decided on the supplier, the contact was easy and very professional. Had my part within two days and I personally saved around £600 with my component. Keep it up 1stChoice, it’s brilliant 👌
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Posted 5 years ago
Renparts customer service is awful . I was sent a wrong part & have been trying to get the correct one since last Thursday . I have rang them repeatedly & sent photos & after being assured that someone will call me back at least 5 times I’m still waiting. I’m not impressed & find it very rude to the extent that I feel embarrassed ringing again .
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Posted 5 years ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 5 years ago
1st Choice Spares is rated 4.4 based on 5,739 reviews