“I didn't recieve the part and after calling you said you would chase it up but haven't, I was hoping to get the car finished friday gone ,very disappointed”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“excellent can not be faulted if ever any problems first choice will resolve very promptly cant say enough about how good this company always use this company probally 3 times a mont great service”
“I had a problem with a supplier 1st choice were very little help I had to sort the problem out myself, it was some of the worst customer service I have ever received and will never go down this route again . I hasten to add I was sent the wrong part asked to return it at my expense to get either a refund or exchange I complained to 1st choice and they responded with if you buy something from m&s you must return it before you will get a refund!!! Last but not least I refused to return the incorrect part at my expense #1 part company refunded me and told me to throw it in the bin after I was told I would be getting a visit. #2 part company sent a driver to collect and then refunded me minus delivery !!!”
“1st choice administration was good. However, on two occasions, for the same parts, RHD drive headlights, arrived broken!!! On the first occasion they were also the wrong headlights!!!!”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with these suppliers.
If you would like us to review the suppliers' rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I was satisfied with this service. I was able to find the required part which was for an uncommon car, 4 options and prices were returned with 5 minutes.”
“Superb service. Put me on to Dewsbury Auto Salvage as I was looking for a complete mirror assembly for my Hyundai i30N. Their service was nothing short of amazing. The staff were very helpful and went beyond what I expected, checking part the number and contacting a main dealer to confirm the part would fit my car. Furthermore, ordered the mirror after lunch and it arrived by 10:30 the following day. Can’t recommend them enough!”
